CareSentinel

Federal Nursing-Home Survey Record

NANS POINTE REHABILITATION AND NURSING

CCN 495247 · 200 WEST CONSTANCE ROAD, SUFFOLK, VA, 23434 · Operated within the EASTERN HEALTHCARE GROUP chain

Does NANS POINTE REHABILITATION AND NURSING have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), NANS POINTE REHABILITATION AND NURSING (CCN 495247), in SUFFOLK, VA, has federal inspection findings on its record. In its current inspection cycle, CMS cited the facility for 29 deficiencies; the most serious carries scope/severity G on CMS's A–L scale, a level CMS classifies as actual harm. The most recent federal survey on file is dated 2022-07-12. Citations from earlier inspection cycles appear in the dated timeline below as historical findings, not current ones. CMS has $5,293 in civil money penalties on file against the facility. This page restates the federal record as published by CMS and draws no conclusion of its own. Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

The Federal Record

At its most recent federal inspection, CMS cited this facility for 1 actual-harm deficiency.

Below is this facility's federal survey record as on file with federal regulators (CMS). Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations, as on file with federal regulators (CMS).

Civil money penalties on file

$5,293

CMS has $5,293 in civil money penalties on file against this facility.

Overall CMS star rating: this facility vs the CMS-published state average

This facility: 1  ·  CMS state average: 3.0

Side-by-side with the CMS-published Overall CMS star rating for this state. This is the government's own published state average — not a CareSentinel-computed figure or delta.

Deficiency timeline — full federal history

2025-10-23
CURRENT CYCLE
F577S/S D

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

2025-10-23
CURRENT CYCLE
F773S/S D

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

2025-10-23
CURRENT CYCLE
F825S/S D

Provide or get specialized rehabilitative services as required for a resident.

2025-10-23
CURRENT CYCLE
F658S/S D

Ensure services provided by the nursing facility meet professional standards of quality.

2025-10-23
CURRENT CYCLE
F880S/S D

Provide and implement an infection prevention and control program.

2022-07-12
CURRENT CYCLE
F697S/S G

Provide safe, appropriate pain management for a resident who requires such services.

2022-07-12
CURRENT CYCLE
F804S/S F

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

2022-07-12
CURRENT CYCLE
F814S/S F

Dispose of garbage and refuse properly.

2022-07-12
CURRENT CYCLE
F812S/S F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2022-07-12
CURRENT CYCLE
F925S/S E

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2022-07-12
CURRENT CYCLE
F868S/S E

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

2022-07-12
CURRENT CYCLE
F760S/S E

Ensure that residents are free from significant medication errors.

2022-07-12
CURRENT CYCLE
F840S/S E

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

2022-07-12
CURRENT CYCLE
F658S/S E

Ensure services provided by the nursing facility meet professional standards of quality.

2022-07-12
CURRENT CYCLE
F584S/S E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2022-07-12
CURRENT CYCLE
F908S/S E

Keep all essential equipment working safely.

2022-07-12
CURRENT CYCLE
F886S/S E

Perform COVID19 testing on residents and staff.

2022-07-12
CURRENT CYCLE
F883S/S E

Develop and implement policies and procedures for flu and pneumonia vaccinations.

2022-07-12
CURRENT CYCLE
F882S/S D

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

2022-07-12
CURRENT CYCLE
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2022-07-12
CURRENT CYCLE
F620S/S D

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

2022-07-12
CURRENT CYCLE
F641S/S D

Ensure each resident receives an accurate assessment.

2022-07-12
CURRENT CYCLE
F645S/S D

PASARR screening for Mental disorders or Intellectual Disabilities

2022-07-12
CURRENT CYCLE
F677S/S D

Provide care and assistance to perform activities of daily living for any resident who is unable.

2022-07-12
CURRENT CYCLE
F695S/S D

Provide safe and appropriate respiratory care for a resident when needed.

2022-07-12
CURRENT CYCLE
F727S/S D

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

2022-07-12
CURRENT CYCLE
F865S/S D

Have a plan that describes the process for conducting QAPI and QAA activities.

2022-07-12
CURRENT CYCLE
F881S/S D

Implement a program that monitors antibiotic use.

2022-07-12
CURRENT CYCLE
F885S/S D

Report COVID19 data to residents and families.

2019-05-16
HISTORICAL
F812S/S E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2019-05-16
HISTORICAL
F625S/S E

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

2019-05-16
HISTORICAL
F645S/S D

PASARR screening for Mental disorders or Intellectual Disabilities

2019-05-16
HISTORICAL
F622S/S D

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

2019-05-16
HISTORICAL
F558S/S D

Reasonably accommodate the needs and preferences of each resident.

2019-05-16
HISTORICAL
F658S/S D

Ensure services provided by the nursing facility meet professional standards of quality.

2019-05-16
HISTORICAL
F656S/S D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2019-05-16
HISTORICAL
F881S/S D

Implement a program that monitors antibiotic use.

2019-05-16
HISTORICAL
F712S/S D

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

2019-05-16
HISTORICAL
F727S/S D

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

2019-05-16
HISTORICAL
F695S/S D

Provide safe and appropriate respiratory care for a resident when needed.

2017-08-10
HISTORICAL
F278S/S E

Ensure each resident receives an accurate assessment by a qualified health professional.

2017-08-10
HISTORICAL
F333S/S E

Ensure that residents are safe from serious medication errors.

2017-08-10
HISTORICAL
F431S/S D

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

2017-08-10
HISTORICAL
F285S/S D

Coordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.

2017-08-10
HISTORICAL
F315S/S D

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

2017-08-10
HISTORICAL
F224S/S D

Protect each resident from mistreatment, neglect and misappropriation of personal property.

2017-08-10
HISTORICAL
F167S/S B

Allow residents to easily view the results of the nursing home's most recent inspection.

Each citation below is a federal survey finding, dated and labeled with its CMS deficiency tag, as on file with federal regulators (CMS). Older inspection cycles are de-emphasized; only the most recent cycle is current.

Document what happened

Were you or a loved one harmed at NANS POINTE REHABILITATION AND NURSING?

Share a few details to put your inquiry on file. CareSentinel is an independent service that compiles the public CMS record and does not provide legal advice. As qualified attorneys join our network in your area, one may reach out — we can’t guarantee contact yet, so we encourage you to consult a qualified attorney promptly on your own as well. There is no cost, and your information is handled with care.

Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Step 1 of 3 · What happened

Your relationship to the resident
What happened? Select all that apply.

Physical injury

Skin & wounds

Medical & clinical

Safety & abuse

Loss

Something else

The resident is…