CareSentinel

Federal Nursing-Home Survey Record

CYPRESS POINTE REHABILITATION AND NURSING

CCN 495234 · 5580 DANIEL SMITH ROAD, VIRGINIA BEACH, VA, 23462 · Operated within the EASTERN HEALTHCARE GROUP chain

Does CYPRESS POINTE REHABILITATION AND NURSING have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), CYPRESS POINTE REHABILITATION AND NURSING (CCN 495234), in VIRGINIA BEACH, VA, has federal inspection findings on its record. In its current inspection cycle, CMS cited the facility for 12 deficiencies; the most serious carries scope/severity G on CMS's A–L scale, a level CMS classifies as actual harm. The most recent federal survey on file is dated 2026-02-23. Citations from earlier inspection cycles appear in the dated timeline below as historical findings, not current ones. CMS has $15,935 in civil money penalties on file against the facility. This page restates the federal record as published by CMS and draws no conclusion of its own. Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

The Federal Record

At its most recent federal inspection, CMS cited this facility for 1 actual-harm deficiency.

Below is this facility's federal survey record as on file with federal regulators (CMS). Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations, as on file with federal regulators (CMS).

Civil money penalties on file

$15,935

CMS has $15,935 in civil money penalties on file against this facility.

Overall CMS star rating: this facility vs the CMS-published state average

This facility: 1  ·  CMS state average: 3.0

Side-by-side with the CMS-published Overall CMS star rating for this state. This is the government's own published state average — not a CareSentinel-computed figure or delta.

Deficiency timeline — full federal history

2026-02-23
CURRENT CYCLE
F689S/S G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2026-02-23
CURRENT CYCLE
F887S/S F

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

2026-02-23
CURRENT CYCLE
F677S/S E

Provide care and assistance to perform activities of daily living for any resident who is unable.

2026-02-23
CURRENT CYCLE
F609S/S E

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2026-02-23
CURRENT CYCLE
F847S/S E

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

2026-02-23
CURRENT CYCLE
F685S/S E

Assist a resident in gaining access to vision and hearing services.

2026-02-23
CURRENT CYCLE
F690S/S E

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2026-02-23
CURRENT CYCLE
F641S/S D

Ensure each resident receives an accurate assessment.

2026-02-23
CURRENT CYCLE
F803S/S D

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

2026-02-23
CURRENT CYCLE
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2026-02-23
CURRENT CYCLE
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2026-02-23
CURRENT CYCLE
F686S/S D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2024-07-08
HISTORICAL
F882S/S E

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

2024-07-08
HISTORICAL
F697S/S D

Provide safe, appropriate pain management for a resident who requires such services.

2024-07-08
HISTORICAL
F842S/S D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2022-08-04
HISTORICAL
F886S/S F

Perform COVID19 testing on residents and staff.

2022-08-04
HISTORICAL
F880S/S F

Provide and implement an infection prevention and control program.

2022-08-04
HISTORICAL
F695S/S E

Provide safe and appropriate respiratory care for a resident when needed.

2022-08-04
HISTORICAL
F947S/S E

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

2022-08-04
HISTORICAL
F887S/S E

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

2022-08-04
HISTORICAL
F812S/S E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2022-08-04
HISTORICAL
F684S/S E

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2022-08-04
HISTORICAL
F607S/S E

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2022-08-04
HISTORICAL
F919S/S E

Make sure that a working call system is available in each resident's bathroom and bathing area.

2022-08-04
HISTORICAL
F656S/S E

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2022-08-04
HISTORICAL
F606S/S E

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

2022-08-04
HISTORICAL
F660S/S D

Plan the resident's discharge to meet the resident's goals and needs.

2022-08-04
HISTORICAL
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2022-08-04
HISTORICAL
F609S/S D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2022-08-04
HISTORICAL
F610S/S D

Respond appropriately to all alleged violations.

2022-08-04
HISTORICAL
F622S/S D

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

2022-08-04
HISTORICAL
F623S/S D

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

2022-08-04
HISTORICAL
F625S/S D

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

2022-08-04
HISTORICAL
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2022-08-04
HISTORICAL
F689S/S D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2022-08-04
HISTORICAL
F700S/S D

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

2022-08-04
HISTORICAL
F761S/S D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2022-08-04
HISTORICAL
F772S/S D

Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

2022-08-04
HISTORICAL
F776S/S D

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

2022-08-04
HISTORICAL
F732S/S C

Post nurse staffing information every day.

2022-08-04
HISTORICAL
F585S/S C

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

2019-11-22
HISTORICAL
F812S/S E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2019-11-22
HISTORICAL
F658S/S E

Ensure services provided by the nursing facility meet professional standards of quality.

2019-11-22
HISTORICAL
F761S/S D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2019-11-22
HISTORICAL
F880S/S D

Provide and implement an infection prevention and control program.

2019-11-22
HISTORICAL
F690S/S D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2019-11-22
HISTORICAL
F814S/S D

Dispose of garbage and refuse properly.

2019-11-22
HISTORICAL
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2019-11-22
HISTORICAL
F656S/S D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2019-11-22
HISTORICAL
F640S/S D

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

2019-11-22
HISTORICAL
F625S/S D

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

2019-11-22
HISTORICAL
F842S/S D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Each citation below is a federal survey finding, dated and labeled with its CMS deficiency tag, as on file with federal regulators (CMS). Older inspection cycles are de-emphasized; only the most recent cycle is current.

Document what happened

Were you or a loved one harmed at CYPRESS POINTE REHABILITATION AND NURSING?

Share a few details to put your inquiry on file. CareSentinel is an independent service that compiles the public CMS record and does not provide legal advice. As qualified attorneys join our network in your area, one may reach out — we can’t guarantee contact yet, so we encourage you to consult a qualified attorney promptly on your own as well. There is no cost, and your information is handled with care.

Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Step 1 of 3 · What happened

Your relationship to the resident
What happened? Select all that apply.

Physical injury

Skin & wounds

Medical & clinical

Safety & abuse

Loss

Something else

The resident is…