CareSentinel

Federal Nursing-Home Survey Record

PORTSMOUTH HEALTH AND REHAB

CCN 495149 · 900 LONDON BOULEVARD, PORTSMOUTH, VA, 23704 · Operated within the TRIO HEALTHCARE chain

Does PORTSMOUTH HEALTH AND REHAB have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), PORTSMOUTH HEALTH AND REHAB (CCN 495149), in PORTSMOUTH, VA, has federal inspection findings on its record. In its current inspection cycle, CMS cited the facility for 20 deficiencies; the most serious carries scope/severity J on CMS's A–L scale, a level CMS classifies as Immediate Jeopardy. The most recent federal survey on file is dated 2021-05-28. Citations from earlier inspection cycles appear in the dated timeline below as historical findings, not current ones. CMS has $156,213 in civil money penalties on file against the facility. This page restates the federal record as published by CMS and draws no conclusion of its own. Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

The Federal Record

At its most recent federal inspection, CMS cited this facility for an Immediate Jeopardy deficiency.

Below is this facility's federal survey record as on file with federal regulators (CMS). Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations, as on file with federal regulators (CMS).

Civil money penalties on file

$156,213

CMS has $156,213 in civil money penalties on file against this facility.

Overall CMS star rating: this facility vs the CMS-published state average

This facility: 1  ·  CMS state average: 3.0

Side-by-side with the CMS-published Overall CMS star rating for this state. This is the government's own published state average — not a CareSentinel-computed figure or delta.

Deficiency timeline — full federal history

2025-09-19
CURRENT CYCLE
F678S/S J

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

2025-09-19
CURRENT CYCLE
F550S/S D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2025-09-19
CURRENT CYCLE
F755S/S D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2025-09-19
CURRENT CYCLE
F697S/S D

Provide safe, appropriate pain management for a resident who requires such services.

2025-09-19
CURRENT CYCLE
F658S/S D

Ensure services provided by the nursing facility meet professional standards of quality.

2025-09-19
CURRENT CYCLE
F609S/S D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2025-09-19
CURRENT CYCLE
F600S/S D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2024-10-02
HISTORICAL
F760S/S G

Ensure that residents are free from significant medication errors.

2024-05-23
HISTORICAL
F687S/S D

Provide appropriate foot care.

2024-05-23
HISTORICAL
F689S/S D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-05-23
HISTORICAL
F919S/S D

Make sure that a working call system is available in each resident's bathroom and bathing area.

2024-05-23
HISTORICAL
F677S/S D

Provide care and assistance to perform activities of daily living for any resident who is unable.

2024-03-22
HISTORICAL
F740S/S K

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

2024-03-22
HISTORICAL
F741S/S K

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

2024-03-22
HISTORICAL
F919S/S D

Make sure that a working call system is available in each resident's bathroom and bathing area.

2024-03-22
HISTORICAL
F677S/S D

Provide care and assistance to perform activities of daily living for any resident who is unable.

2024-03-22
HISTORICAL
F687S/S D

Provide appropriate foot care.

2024-03-22
HISTORICAL
F689S/S D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2021-05-28
CURRENT CYCLE
F686S/S G

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2021-05-28
CURRENT CYCLE
F919S/S F

Make sure that a working call system is available in each resident's bathroom and bathing area.

2021-05-28
CURRENT CYCLE
F812S/S F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2021-05-28
CURRENT CYCLE
F880S/S E

Provide and implement an infection prevention and control program.

2021-05-28
CURRENT CYCLE
F803S/S E

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

2021-05-28
CURRENT CYCLE
F883S/S E

Develop and implement policies and procedures for flu and pneumonia vaccinations.

2021-05-28
CURRENT CYCLE
F688S/S D

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

2021-05-28
CURRENT CYCLE
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2021-05-28
CURRENT CYCLE
F758S/S D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

2021-05-28
CURRENT CYCLE
F583S/S D

Keep residents' personal and medical records private and confidential.

2021-05-28
CURRENT CYCLE
F761S/S D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2021-05-28
CURRENT CYCLE
F756S/S D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

2021-05-28
CURRENT CYCLE
F645S/S D

PASARR screening for Mental disorders or Intellectual Disabilities

2019-02-07
HISTORICAL
F689S/S G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2019-02-07
HISTORICAL
F812S/S E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2019-02-07
HISTORICAL
F677S/S E

Provide care and assistance to perform activities of daily living for any resident who is unable.

2019-02-07
HISTORICAL
F584S/S E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2019-02-07
HISTORICAL
F623S/S D

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

2019-02-07
HISTORICAL
F557S/S D

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

2019-02-07
HISTORICAL
F582S/S D

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

2019-02-07
HISTORICAL
F607S/S D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2019-02-07
HISTORICAL
F622S/S D

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

2019-02-07
HISTORICAL
F625S/S D

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

2019-02-07
HISTORICAL
F645S/S D

PASARR screening for Mental disorders or Intellectual Disabilities

2019-02-07
HISTORICAL
F727S/S D

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

2019-02-07
HISTORICAL
F868S/S D

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

2019-02-07
HISTORICAL
F880S/S C

Provide and implement an infection prevention and control program.

2017-07-13
HISTORICAL
F441S/S E

Have a program that investigates, controls and keeps infection from spreading.

2017-07-13
HISTORICAL
F287S/S E

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

2017-07-13
HISTORICAL
F314S/S E

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

2017-07-13
HISTORICAL
F159S/S E

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

2017-07-13
HISTORICAL
F514S/S E

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

2017-07-13
HISTORICAL
F465S/S E

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2017-07-13
HISTORICAL
F309S/S E

Provide necessary care and services to maintain or improve the highest well being of each resident .

2017-07-13
HISTORICAL
F156S/S E

Give residents a notice of rights, rules, services and charges.

2017-07-13
HISTORICAL
F315S/S D

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

2017-07-13
HISTORICAL
F323S/S D

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

2017-07-13
HISTORICAL
F425S/S D

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

2017-07-13
HISTORICAL
F332S/S D

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

2017-07-13
HISTORICAL
F431S/S D

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

2017-07-13
HISTORICAL
F278S/S D

Ensure each resident receives an accurate assessment by a qualified health professional.

2017-07-13
HISTORICAL
F276S/S D

Assure that each resident’s assessment is updated at least once every 3 months.

Each citation below is a federal survey finding, dated and labeled with its CMS deficiency tag, as on file with federal regulators (CMS). Older inspection cycles are de-emphasized; only the most recent cycle is current.

Document what happened

Were you or a loved one harmed at PORTSMOUTH HEALTH AND REHAB?

Share a few details to put your inquiry on file. CareSentinel is an independent service that compiles the public CMS record and does not provide legal advice. As qualified attorneys join our network in your area, one may reach out — we can’t guarantee contact yet, so we encourage you to consult a qualified attorney promptly on your own as well. There is no cost, and your information is handled with care.

Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Step 1 of 3 · What happened

Your relationship to the resident
What happened? Select all that apply.

Physical injury

Skin & wounds

Medical & clinical

Safety & abuse

Loss

Something else

The resident is…