CareSentinel

Federal Nursing-Home Survey Record

HERITAGE CARE CENTER

CCN 395732 · 5701 PHILLIPS AVENUE, PITTSBURGH, PA, 15217 · Operated within the WECARE CENTERS chain

Does HERITAGE CARE CENTER have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), HERITAGE CARE CENTER (CCN 395732), in PITTSBURGH, PA, has federal inspection findings on its record. CMS also lists the facility as a candidate for its Special Focus Facility program; a candidate is not on the active watch list. In its current inspection cycle, CMS cited the facility for 35 deficiencies; the most serious carries scope/severity F on CMS's A–L scale. The most recent federal survey on file is dated 2025-11-21. Citations from earlier inspection cycles appear in the dated timeline below as historical findings, not current ones. This page restates the federal record as published by CMS and draws no conclusion of its own. Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

The Federal Record

The most recent federal inspection on file records no actual-harm or immediate-jeopardy citations for this facility.

Below is this facility's federal survey record as on file with federal regulators (CMS). Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

SFF Candidate

A candidate for the federal Special Focus Facility watch list

CMS lists this facility as a candidate for the Special Focus Facility program. It is not on the active watch list.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations, as on file with federal regulators (CMS).

Overall CMS star rating: this facility vs the CMS-published state average

This facility: 1  ·  CMS state average: 3.0

Side-by-side with the CMS-published Overall CMS star rating for this state. This is the government's own published state average — not a CareSentinel-computed figure or delta.

Deficiency timeline — full federal history

2026-02-25
CURRENT CYCLE
F584S/S E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2025-11-21
CURRENT CYCLE
F880S/S F

Provide and implement an infection prevention and control program.

2025-11-21
CURRENT CYCLE
F812S/S F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-11-21
CURRENT CYCLE
F806S/S F

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

2025-11-21
CURRENT CYCLE
F881S/S F

Implement a program that monitors antibiotic use.

2025-11-21
CURRENT CYCLE
F887S/S F

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

2025-11-21
CURRENT CYCLE
F883S/S F

Develop and implement policies and procedures for flu and pneumonia vaccinations.

2025-11-21
CURRENT CYCLE
F908S/S E

Keep all essential equipment working safely.

2025-11-21
CURRENT CYCLE
F689S/S E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-11-21
CURRENT CYCLE
F868S/S E

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

2025-11-21
CURRENT CYCLE
F865S/S E

Have a plan that describes the process for conducting QAPI and QAA activities.

2025-11-21
CURRENT CYCLE
F698S/S E

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2025-11-21
CURRENT CYCLE
F585S/S E

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

2025-11-21
CURRENT CYCLE
F803S/S D

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

2025-11-21
CURRENT CYCLE
F554S/S D

Allow residents to self-administer drugs if determined clinically appropriate.

2025-11-21
CURRENT CYCLE
F693S/S D

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

2025-11-21
CURRENT CYCLE
F694S/S D

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

2025-11-21
CURRENT CYCLE
F759S/S D

Ensure medication error rates are not 5 percent or greater.

2025-11-21
CURRENT CYCLE
F695S/S D

Provide safe and appropriate respiratory care for a resident when needed.

2025-11-21
CURRENT CYCLE
F760S/S D

Ensure that residents are free from significant medication errors.

2025-11-21
CURRENT CYCLE
F584S/S D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2025-11-21
CURRENT CYCLE
F610S/S D

Respond appropriately to all alleged violations.

2025-11-21
CURRENT CYCLE
F814S/S D

Dispose of garbage and refuse properly.

2025-11-21
CURRENT CYCLE
F558S/S D

Reasonably accommodate the needs and preferences of each resident.

2025-11-21
CURRENT CYCLE
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2025-11-21
CURRENT CYCLE
F641S/S D

Ensure each resident receives an accurate assessment.

2025-11-21
CURRENT CYCLE
F656S/S D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2025-11-21
CURRENT CYCLE
F575S/S D

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

2025-11-21
CURRENT CYCLE
F761S/S D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2025-11-21
CURRENT CYCLE
F810S/S D

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

2025-11-21
CURRENT CYCLE
F576S/S D

Ensure residents have reasonable access to and privacy in their use of communication methods.

2025-09-10
CURRENT CYCLE
F627S/S D

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

2025-08-18
CURRENT CYCLE
F812S/S F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-08-18
CURRENT CYCLE
F698S/S E

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2025-08-18
CURRENT CYCLE
F686S/S D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-02-20
HISTORICAL
F812S/S F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-02-20
HISTORICAL
F557S/S E

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

2025-02-20
HISTORICAL
F801S/S E

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

2024-12-06
HISTORICAL
F812S/S F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2024-12-06
HISTORICAL
F698S/S E

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2024-12-06
HISTORICAL
F695S/S E

Provide safe and appropriate respiratory care for a resident when needed.

2024-12-06
HISTORICAL
F657S/S E

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2024-12-06
HISTORICAL
F730S/S E

Observe each nurse aide's job performance and give regular training.

2024-12-06
HISTORICAL
F810S/S E

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

2024-12-06
HISTORICAL
F761S/S E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2024-12-06
HISTORICAL
F917S/S E

Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.

2024-12-06
HISTORICAL
F699S/S D

Provide care or services that was trauma informed and/or culturally competent.

2024-12-06
HISTORICAL
F554S/S D

Allow residents to self-administer drugs if determined clinically appropriate.

2024-12-06
HISTORICAL
F583S/S D

Keep residents' personal and medical records private and confidential.

2024-12-06
HISTORICAL
F607S/S D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2024-12-06
HISTORICAL
F622S/S D

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

2024-12-06
HISTORICAL
F660S/S D

Plan the resident's discharge to meet the resident's goals and needs.

2024-12-06
HISTORICAL
F684S/S D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2024-12-06
HISTORICAL
F686S/S D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2024-12-06
HISTORICAL
F690S/S D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2024-12-06
HISTORICAL
F693S/S D

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

2024-12-06
HISTORICAL
F756S/S D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

2024-12-06
HISTORICAL
F759S/S D

Ensure medication error rates are not 5 percent or greater.

2024-12-06
HISTORICAL
F809S/S D

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

2024-12-06
HISTORICAL
F842S/S D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Each citation below is a federal survey finding, dated and labeled with its CMS deficiency tag, as on file with federal regulators (CMS). Older inspection cycles are de-emphasized; only the most recent cycle is current.

Document what happened

Were you or a loved one harmed at HERITAGE CARE CENTER?

Share a few details to put your inquiry on file. CareSentinel is an independent service that compiles the public CMS record and does not provide legal advice. As qualified attorneys join our network in your area, one may reach out — we can’t guarantee contact yet, so we encourage you to consult a qualified attorney promptly on your own as well. There is no cost, and your information is handled with care.

Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Step 1 of 3 · What happened

Your relationship to the resident
What happened? Select all that apply.

Physical injury

Skin & wounds

Medical & clinical

Safety & abuse

Loss

Something else

The resident is…