CareSentinel

Federal Nursing-Home Survey Record

PruittHealth-Neuse

CCN 345357 · 1303 Health Drive, New Bern, NC, 28560 · Operated within the PRUITTHEALTH chain

Does PruittHealth-Neuse have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), PruittHealth-Neuse (CCN 345357), in New Bern, NC, has federal inspection findings on its record. In its current inspection cycle, CMS cited the facility for 5 deficiencies; the most serious carries scope/severity D. Citations from earlier inspection cycles appear in the dated timeline below as historical findings, not current ones. CMS has $200,097 in civil money penalties on file against the facility. This page restates the federal record and draws no conclusion of its own. Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly. Federal nursing-home surveys are conducted on a recurring cycle by state survey agencies acting on CMS's behalf, and the figures on this page are compiled from CMS's published provider data, as on file with federal regulators; the federal record may understate what actually occurred, and inspection findings are point-in-time survey results, not a determination that any specific resident was harmed.

The Federal Record

CMS has $200,097 in civil money penalties on file against this facility.

Below is this facility's federal survey record as on file with federal regulators (CMS). Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations, as on file with federal regulators (CMS).

Civil money penalties on file

$200,097

CMS has $200,097 in civil money penalties on file against this facility. CMS also records 74 day(s) of payment denial.

Overall CMS star rating: this facility vs the CMS-published state average

This facility: 2  ·  CMS state average: 2.9

Side-by-side with the CMS-published Overall CMS star rating for this state. This is the government's own published state average — not a CareSentinel-computed figure or delta.

Deficiency timeline — full federal history

2025-12-18
CURRENT CYCLE
F810S/S D

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

2025-12-18
CURRENT CYCLE
F921S/S D

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2025-06-06
CURRENT CYCLE
F573S/S B

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

2025-05-05
CURRENT CYCLE
F689S/S D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-05-05
CURRENT CYCLE
F641S/S D

Ensure each resident receives an accurate assessment.

2024-11-19
HISTORICAL
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2024-11-19
HISTORICAL
F760S/S D

Ensure that residents are free from significant medication errors.

2024-09-11
HISTORICAL
F760S/S G

Ensure that residents are free from significant medication errors.

2024-09-11
HISTORICAL
F689S/S D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-09-11
HISTORICAL
F582S/S D

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

2024-09-11
HISTORICAL
F880S/S D

Provide and implement an infection prevention and control program.

2024-09-11
HISTORICAL
F641S/S D

Ensure each resident receives an accurate assessment.

2024-09-11
HISTORICAL
F761S/S D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2024-09-11
HISTORICAL
F759S/S D

Ensure medication error rates are not 5 percent or greater.

2024-04-24
HISTORICAL
F880S/S D

Provide and implement an infection prevention and control program.

2024-04-24
HISTORICAL
F602S/S D

Protect each resident from the wrongful use of the resident's belongings or money.

2024-04-24
HISTORICAL
F609S/S D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2024-04-24
HISTORICAL
F867S/S D

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

2024-04-24
HISTORICAL
F584S/S B

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2024-03-19
HISTORICAL
F689S/S J

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-03-19
HISTORICAL
F760S/S G

Ensure that residents are free from significant medication errors.

2024-03-19
HISTORICAL
F697S/S G

Provide safe, appropriate pain management for a resident who requires such services.

2024-03-19
HISTORICAL
F755S/S G

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2024-03-19
HISTORICAL
F791S/S D

Provide or obtain dental services for each resident.

2024-03-19
HISTORICAL
F867S/S D

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

2024-03-19
HISTORICAL
F843S/S C

Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.

2024-02-21
HISTORICAL
F609S/S D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2023-08-30
HISTORICAL
F584S/S E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2023-08-30
HISTORICAL
F867S/S D

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

2023-08-30
HISTORICAL
F677S/S D

Provide care and assistance to perform activities of daily living for any resident who is unable.

2023-08-30
HISTORICAL
F725S/S D

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

2023-07-13
HISTORICAL
F550S/S G

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2023-07-13
HISTORICAL
F600S/S G

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2023-07-13
HISTORICAL
F867S/S D

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

2023-07-13
HISTORICAL
F641S/S D

Ensure each resident receives an accurate assessment.

2023-07-13
HISTORICAL
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2023-07-13
HISTORICAL
F607S/S D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2023-07-13
HISTORICAL
F842S/S D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2023-07-13
HISTORICAL
F677S/S D

Provide care and assistance to perform activities of daily living for any resident who is unable.

2023-07-13
HISTORICAL
F580S/S B

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Each citation below is a federal survey finding, dated and labeled with its CMS deficiency tag, as on file with federal regulators (CMS). Older inspection cycles are de-emphasized; only the most recent cycle is current.

Document what happened

Were you or a loved one harmed at PruittHealth-Neuse?

Share a few details to put your inquiry on file. CareSentinel is an independent service that compiles the public CMS record and does not provide legal advice. As qualified attorneys join our network in your area, one may reach out — we can’t guarantee contact yet, so we encourage you to consult a qualified attorney promptly on your own as well. There is no cost, and your information is handled with care.

Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Step 1 of 3 · What happened

Your relationship to the resident
What happened? Select all that apply.

Physical injury

Skin & wounds

Medical & clinical

Safety & abuse

Loss

Something else

The resident is…