CareSentinel

Federal Nursing-Home Survey Record

BENTLEYS EXTENDED CARE

CCN 265732 · 3060 ASHBY ROAD, OVERLAND, MO, 63114

Does BENTLEYS EXTENDED CARE have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), BENTLEYS EXTENDED CARE (CCN 265732), in OVERLAND, MO, has federal inspection findings on its record. In its current inspection cycle, CMS cited the facility for 28 deficiencies; the most serious carries scope/severity G on CMS's A–L scale, a level CMS classifies as actual harm. The most recent federal survey on file is dated 2024-10-24. Citations from earlier inspection cycles appear in the dated timeline below as historical findings, not current ones. CMS has $126,939 in civil money penalties on file against the facility. This page restates the federal record as published by CMS and draws no conclusion of its own. Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

The Federal Record

At its most recent federal inspection, CMS cited this facility for 3 actual-harm deficiencies.

Below is this facility's federal survey record as on file with federal regulators (CMS). Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations, as on file with federal regulators (CMS).

Civil money penalties on file

$126,939

CMS has $126,939 in civil money penalties on file against this facility. CMS also records 25 day(s) of payment denial.

Overall CMS star rating: this facility vs the CMS-published state average

This facility: 1  ·  CMS state average: 2.5

Side-by-side with the CMS-published Overall CMS star rating for this state. This is the government's own published state average — not a CareSentinel-computed figure or delta.

Deficiency timeline — full federal history

2026-02-25
CURRENT CYCLE
F697S/S G

Provide safe, appropriate pain management for a resident who requires such services.

2026-02-25
CURRENT CYCLE
F684S/S G

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-12-10
CURRENT CYCLE
F684S/S G

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-12-10
CURRENT CYCLE
F689S/S E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-12-10
CURRENT CYCLE
F697S/S D

Provide safe, appropriate pain management for a resident who requires such services.

2025-04-30
HISTORICAL
F790S/S D

Provide routine and 24-hour emergency dental care for each resident.

2025-02-04
HISTORICAL
F600S/S J

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-02-04
HISTORICAL
F689S/S G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-02-04
HISTORICAL
F609S/S D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2024-10-24
CURRENT CYCLE
F851S/S F

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

2024-10-24
CURRENT CYCLE
F947S/S E

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

2024-10-24
CURRENT CYCLE
F656S/S E

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2024-10-24
CURRENT CYCLE
F689S/S E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-10-24
CURRENT CYCLE
F727S/S E

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

2024-10-24
CURRENT CYCLE
F755S/S E

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2024-10-24
CURRENT CYCLE
F761S/S E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2024-10-24
CURRENT CYCLE
F812S/S E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2024-10-24
CURRENT CYCLE
F880S/S E

Provide and implement an infection prevention and control program.

2024-10-24
CURRENT CYCLE
F883S/S E

Develop and implement policies and procedures for flu and pneumonia vaccinations.

2024-10-24
CURRENT CYCLE
F887S/S E

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

2024-10-24
CURRENT CYCLE
F550S/S E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2024-10-24
CURRENT CYCLE
F728S/S D

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

2024-10-24
CURRENT CYCLE
F623S/S D

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

2024-10-24
CURRENT CYCLE
F684S/S D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2024-10-24
CURRENT CYCLE
F687S/S D

Provide appropriate foot care.

2024-10-24
CURRENT CYCLE
F678S/S D

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

2024-10-24
CURRENT CYCLE
F625S/S D

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

2024-10-24
CURRENT CYCLE
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2024-10-24
CURRENT CYCLE
F695S/S D

Provide safe and appropriate respiratory care for a resident when needed.

2024-10-24
CURRENT CYCLE
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2024-10-24
CURRENT CYCLE
F641S/S D

Ensure each resident receives an accurate assessment.

2024-10-24
CURRENT CYCLE
F758S/S D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

2024-07-03
HISTORICAL
F727S/S F

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

2023-06-30
HISTORICAL
F689S/S K

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-06-30
HISTORICAL
F656S/S K

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2023-06-30
HISTORICAL
F700S/S K

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

2023-06-30
HISTORICAL
F692S/S G

Provide enough food/fluids to maintain a resident's health.

2023-06-30
HISTORICAL
F867S/S F

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

2023-06-30
HISTORICAL
F728S/S F

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

2023-06-30
HISTORICAL
F880S/S F

Provide and implement an infection prevention and control program.

2023-06-30
HISTORICAL
F882S/S F

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

2023-06-30
HISTORICAL
F812S/S F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2023-06-30
HISTORICAL
F881S/S F

Implement a program that monitors antibiotic use.

2023-06-30
HISTORICAL
F835S/S F

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

2023-06-30
HISTORICAL
F838S/S F

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

2023-06-30
HISTORICAL
F761S/S E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2023-06-30
HISTORICAL
F640S/S E

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

2023-06-30
HISTORICAL
F568S/S E

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

2023-06-30
HISTORICAL
F641S/S E

Ensure each resident receives an accurate assessment.

2023-06-30
HISTORICAL
F760S/S D

Ensure that residents are free from significant medication errors.

2023-06-30
HISTORICAL
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2023-06-30
HISTORICAL
F636S/S D

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

2023-06-30
HISTORICAL
F698S/S D

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2023-06-30
HISTORICAL
F644S/S D

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

2023-06-30
HISTORICAL
F759S/S D

Ensure medication error rates are not 5 percent or greater.

2023-06-30
HISTORICAL
F550S/S D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2019-11-07
HISTORICAL
F582S/S E

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

2019-11-07
HISTORICAL
F730S/S E

Observe each nurse aide's job performance and give regular training.

2019-11-07
HISTORICAL
F842S/S D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2019-11-07
HISTORICAL
F849S/S D

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Each citation below is a federal survey finding, dated and labeled with its CMS deficiency tag, as on file with federal regulators (CMS). Older inspection cycles are de-emphasized; only the most recent cycle is current.

Document what happened

Were you or a loved one harmed at BENTLEYS EXTENDED CARE?

Share a few details to put your inquiry on file. CareSentinel is an independent service that compiles the public CMS record and does not provide legal advice. As qualified attorneys join our network in your area, one may reach out — we can’t guarantee contact yet, so we encourage you to consult a qualified attorney promptly on your own as well. There is no cost, and your information is handled with care.

Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Step 1 of 3 · What happened

Your relationship to the resident
What happened? Select all that apply.

Physical injury

Skin & wounds

Medical & clinical

Safety & abuse

Loss

Something else

The resident is…