CareSentinel

Federal Nursing-Home Survey Record

PINNACLE POINT WELLNESS & REHABILITATION

CCN 265379 · 4700 NW CLIFFVIEW DRIVE, RIVERSIDE, MO, 64150 · Operated within the NORBERT BENNETT & DONALD DENZ chain

Does PINNACLE POINT WELLNESS & REHABILITATION have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), PINNACLE POINT WELLNESS & REHABILITATION (CCN 265379), in RIVERSIDE, MO, has federal inspection findings on its record. In its current inspection cycle, CMS cited the facility for 3 deficiencies; the most serious carries scope/severity E. Citations from earlier inspection cycles appear in the dated timeline below as historical findings, not current ones. CMS has $145,591 in civil money penalties on file against the facility. This page restates the federal record and draws no conclusion of its own. Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly. Federal nursing-home surveys are conducted on a recurring cycle by state survey agencies acting on CMS's behalf, and the figures on this page are compiled from CMS's published provider data, as on file with federal regulators; the federal record may understate what actually occurred, and inspection findings are point-in-time survey results, not a determination that any specific resident was harmed.

The Federal Record

CMS has $145,591 in civil money penalties on file against this facility.

Below is this facility's federal survey record as on file with federal regulators (CMS). Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations, as on file with federal regulators (CMS).

Civil money penalties on file

$145,591

CMS has $145,591 in civil money penalties on file against this facility. CMS also records 75 day(s) of payment denial.

Overall CMS star rating: this facility vs the CMS-published state average

This facility: 3  ·  CMS state average: 2.5

Side-by-side with the CMS-published Overall CMS star rating for this state. This is the government's own published state average — not a CareSentinel-computed figure or delta.

Deficiency timeline — full federal history

2025-11-20
CURRENT CYCLE
F550S/S E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2025-11-20
CURRENT CYCLE
F552S/S E

Ensure that residents are fully informed and understand their health status, care and treatments.

2025-11-20
CURRENT CYCLE
F880S/S D

Provide and implement an infection prevention and control program.

2025-04-10
HISTORICAL
F580S/S E

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2025-04-10
HISTORICAL
F880S/S E

Provide and implement an infection prevention and control program.

2025-04-10
HISTORICAL
F677S/S E

Provide care and assistance to perform activities of daily living for any resident who is unable.

2025-04-10
HISTORICAL
F584S/S E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2025-04-10
HISTORICAL
F569S/S E

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

2025-04-10
HISTORICAL
F574S/S E

The resident has the right to receive notices in a format and a language he or she understands.

2025-04-10
HISTORICAL
F636S/S D

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

2025-04-10
HISTORICAL
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2025-04-10
HISTORICAL
F550S/S D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2025-04-10
HISTORICAL
F761S/S D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2025-04-10
HISTORICAL
F689S/S D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-04-10
HISTORICAL
F759S/S D

Ensure medication error rates are not 5 percent or greater.

2024-10-15
HISTORICAL
F925S/S E

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2024-10-15
HISTORICAL
F558S/S E

Reasonably accommodate the needs and preferences of each resident.

2024-10-15
HISTORICAL
F582S/S E

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

2024-10-15
HISTORICAL
F584S/S E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2024-10-15
HISTORICAL
F604S/S E

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

2024-10-15
HISTORICAL
F607S/S E

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2024-10-15
HISTORICAL
F636S/S E

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

2024-10-15
HISTORICAL
F656S/S E

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2024-10-15
HISTORICAL
F677S/S E

Provide care and assistance to perform activities of daily living for any resident who is unable.

2024-10-15
HISTORICAL
F692S/S E

Provide enough food/fluids to maintain a resident's health.

2024-10-15
HISTORICAL
F700S/S E

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

2024-10-15
HISTORICAL
F759S/S E

Ensure medication error rates are not 5 percent or greater.

2024-10-15
HISTORICAL
F804S/S E

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

2024-10-15
HISTORICAL
F921S/S E

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2024-10-15
HISTORICAL
F685S/S D

Assist a resident in gaining access to vision and hearing services.

2024-10-15
HISTORICAL
F550S/S D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2024-10-15
HISTORICAL
F760S/S D

Ensure that residents are free from significant medication errors.

2024-04-19
HISTORICAL
F759S/S E

Ensure medication error rates are not 5 percent or greater.

2024-02-29
HISTORICAL
F839S/S F

Employ staff that are licensed, certified, or registered in accordance with state laws.

2023-11-20
HISTORICAL
F684S/S J

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2023-11-20
HISTORICAL
F677S/S E

Provide care and assistance to perform activities of daily living for any resident who is unable.

2023-11-20
HISTORICAL
F919S/S D

Make sure that a working call system is available in each resident's bathroom and bathing area.

Each citation below is a federal survey finding, dated and labeled with its CMS deficiency tag, as on file with federal regulators (CMS). Older inspection cycles are de-emphasized; only the most recent cycle is current.

Document what happened

Were you or a loved one harmed at PINNACLE POINT WELLNESS & REHABILITATION?

Share a few details to put your inquiry on file. CareSentinel is an independent service that compiles the public CMS record and does not provide legal advice. As qualified attorneys join our network in your area, one may reach out — we can’t guarantee contact yet, so we encourage you to consult a qualified attorney promptly on your own as well. There is no cost, and your information is handled with care.

Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Step 1 of 3 · What happened

Your relationship to the resident
What happened? Select all that apply.

Physical injury

Skin & wounds

Medical & clinical

Safety & abuse

Loss

Something else

The resident is…