CareSentinel

Federal Nursing-Home Survey Record

ROYAL NORWELL NURSING & REHABILITATION CENTER LLC

CCN 225482 · 329 WASHINGTON STREET, NORWELL, MA, 02061 · Operated within the ROYAL HEALTH GROUP chain

Does ROYAL NORWELL NURSING & REHABILITATION CENTER LLC have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), ROYAL NORWELL NURSING & REHABILITATION CENTER LLC (CCN 225482), in NORWELL, MA, has federal inspection findings on its record. In its current inspection cycle, CMS cited the facility for 3 deficiencies; the most serious carries scope/severity E on CMS's A–L scale. The most recent federal survey on file is dated 2025-11-25. Citations from earlier inspection cycles appear in the dated timeline below as historical findings, not current ones. CMS has $114,868 in civil money penalties on file against the facility. This page restates the federal record as published by CMS and draws no conclusion of its own. Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

The Federal Record

CMS has $114,868 in civil money penalties on file against this facility.

Below is this facility's federal survey record as on file with federal regulators (CMS). Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations, as on file with federal regulators (CMS).

Civil money penalties on file

$114,868

CMS has $114,868 in civil money penalties on file against this facility.

Overall CMS star rating: this facility vs the CMS-published state average

This facility: 3  ·  CMS state average: 3.1

Side-by-side with the CMS-published Overall CMS star rating for this state. This is the government's own published state average — not a CareSentinel-computed figure or delta.

Deficiency timeline — full federal history

2025-11-25
CURRENT CYCLE
F880S/S E

Provide and implement an infection prevention and control program.

2025-11-25
CURRENT CYCLE
F658S/S E

Ensure services provided by the nursing facility meet professional standards of quality.

2025-11-25
CURRENT CYCLE
F761S/S E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2025-01-06
HISTORICAL
F689S/S G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-01-06
HISTORICAL
F656S/S G

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2024-10-18
HISTORICAL
F658S/S E

Ensure services provided by the nursing facility meet professional standards of quality.

2024-10-18
HISTORICAL
F609S/S D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2024-10-18
HISTORICAL
F610S/S D

Respond appropriately to all alleged violations.

2024-10-18
HISTORICAL
F558S/S D

Reasonably accommodate the needs and preferences of each resident.

2024-10-18
HISTORICAL
F880S/S D

Provide and implement an infection prevention and control program.

2024-10-18
HISTORICAL
F761S/S D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2024-10-18
HISTORICAL
F550S/S D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2024-10-18
HISTORICAL
F607S/S D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2023-09-14
HISTORICAL
F694S/S J

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

2023-09-14
HISTORICAL
F658S/S J

Ensure services provided by the nursing facility meet professional standards of quality.

2023-09-14
HISTORICAL
F726S/S H

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

2023-09-14
HISTORICAL
F689S/S G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-09-14
HISTORICAL
F941S/S F

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

2023-09-14
HISTORICAL
F944S/S F

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

2023-09-14
HISTORICAL
F812S/S F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2023-09-14
HISTORICAL
F949S/S F

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

2023-09-14
HISTORICAL
F880S/S F

Provide and implement an infection prevention and control program.

2023-09-14
HISTORICAL
F867S/S F

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

2023-09-14
HISTORICAL
F849S/S E

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

2023-09-14
HISTORICAL
F838S/S E

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

2023-09-14
HISTORICAL
F881S/S E

Implement a program that monitors antibiotic use.

2023-09-14
HISTORICAL
F883S/S E

Develop and implement policies and procedures for flu and pneumonia vaccinations.

2023-09-14
HISTORICAL
F925S/S E

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2023-09-14
HISTORICAL
F940S/S E

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

2023-09-14
HISTORICAL
F756S/S E

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

2023-09-14
HISTORICAL
F760S/S E

Ensure that residents are free from significant medication errors.

2023-09-14
HISTORICAL
F583S/S E

Keep residents' personal and medical records private and confidential.

2023-09-14
HISTORICAL
F655S/S D

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

2023-09-14
HISTORICAL
F610S/S D

Respond appropriately to all alleged violations.

2023-09-14
HISTORICAL
F609S/S D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2023-09-14
HISTORICAL
F607S/S D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2023-09-14
HISTORICAL
F690S/S D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2023-09-14
HISTORICAL
F585S/S D

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

2023-09-14
HISTORICAL
F695S/S D

Provide safe and appropriate respiratory care for a resident when needed.

2023-09-14
HISTORICAL
F712S/S D

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

2023-09-14
HISTORICAL
F578S/S D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

2023-09-14
HISTORICAL
F656S/S D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2023-09-14
HISTORICAL
F582S/S B

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

2023-07-13
HISTORICAL
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Each citation below is a federal survey finding, dated and labeled with its CMS deficiency tag, as on file with federal regulators (CMS). Older inspection cycles are de-emphasized; only the most recent cycle is current.

Document what happened

Were you or a loved one harmed at ROYAL NORWELL NURSING & REHABILITATION CENTER LLC?

Share a few details to put your inquiry on file. CareSentinel is an independent service that compiles the public CMS record and does not provide legal advice. As qualified attorneys join our network in your area, one may reach out — we can’t guarantee contact yet, so we encourage you to consult a qualified attorney promptly on your own as well. There is no cost, and your information is handled with care.

Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Step 1 of 3 · What happened

Your relationship to the resident
What happened? Select all that apply.

Physical injury

Skin & wounds

Medical & clinical

Safety & abuse

Loss

Something else

The resident is…