CareSentinel

Federal Nursing-Home Survey Record

OAK GROVE CENTER

CCN 205091 · 27 COOL ST, WATERVILLE, ME, 04901 · Operated within the GENESIS HEALTHCARE chain

Does OAK GROVE CENTER have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), OAK GROVE CENTER (CCN 205091), in WATERVILLE, ME, has federal inspection findings on its record. CMS also lists the facility as a candidate for its Special Focus Facility program; a candidate is not on the active watch list. In its current inspection cycle, CMS cited the facility for 19 deficiencies; the most serious carries scope/severity E on CMS's A–L scale. The most recent federal survey on file is dated 2025-03-24. Citations from earlier inspection cycles appear in the dated timeline below as historical findings, not current ones. CMS has $14,056 in civil money penalties on file against the facility. This page restates the federal record as published by CMS and draws no conclusion of its own. Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

The Federal Record

CMS has $14,056 in civil money penalties on file against this facility.

Below is this facility's federal survey record as on file with federal regulators (CMS). Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

SFF Candidate

A candidate for the federal Special Focus Facility watch list

CMS lists this facility as a candidate for the Special Focus Facility program. It is not on the active watch list.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations, as on file with federal regulators (CMS).

Civil money penalties on file

$14,056

CMS has $14,056 in civil money penalties on file against this facility. CMS also records 35 day(s) of payment denial.

Overall CMS star rating: this facility vs the CMS-published state average

This facility: 1  ·  CMS state average: 2.9

Side-by-side with the CMS-published Overall CMS star rating for this state. This is the government's own published state average — not a CareSentinel-computed figure or delta.

Deficiency timeline — full federal history

2026-01-29
CURRENT CYCLE
F551S/S D

Give the resident's representative the ability to exercise the resident's rights.

2025-03-24
CURRENT CYCLE
F867S/S E

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

2025-03-24
CURRENT CYCLE
F755S/S E

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2025-03-24
CURRENT CYCLE
F725S/S E

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

2025-03-24
CURRENT CYCLE
F699S/S E

Provide care or services that was trauma informed and/or culturally competent.

2025-03-24
CURRENT CYCLE
F695S/S E

Provide safe and appropriate respiratory care for a resident when needed.

2025-03-24
CURRENT CYCLE
F761S/S E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2025-03-24
CURRENT CYCLE
F814S/S E

Dispose of garbage and refuse properly.

2025-03-24
CURRENT CYCLE
F584S/S E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2025-03-24
CURRENT CYCLE
F656S/S E

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2025-03-24
CURRENT CYCLE
F842S/S E

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2025-03-24
CURRENT CYCLE
F880S/S E

Provide and implement an infection prevention and control program.

2025-03-24
CURRENT CYCLE
F758S/S D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

2025-03-24
CURRENT CYCLE
F689S/S D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-03-24
CURRENT CYCLE
F578S/S D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

2025-03-24
CURRENT CYCLE
F644S/S D

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

2025-03-24
CURRENT CYCLE
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2025-03-24
CURRENT CYCLE
F623S/S B

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

2025-03-24
CURRENT CYCLE
F625S/S B

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

2024-05-29
HISTORICAL
F689S/S K

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-05-29
HISTORICAL
F921S/S E

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2024-05-29
HISTORICAL
F941S/S E

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

2024-05-29
HISTORICAL
F944S/S E

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

2024-05-29
HISTORICAL
F946S/S E

Provide training in compliance and ethics.

2024-05-29
HISTORICAL
F868S/S E

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

2024-05-29
HISTORICAL
F865S/S E

Have a plan that describes the process for conducting QAPI and QAA activities.

2024-05-29
HISTORICAL
F949S/S D

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

2024-05-29
HISTORICAL
F557S/S D

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

2024-05-29
HISTORICAL
F558S/S D

Reasonably accommodate the needs and preferences of each resident.

2024-05-29
HISTORICAL
F626S/S D

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

2024-05-29
HISTORICAL
F646S/S D

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

2024-05-29
HISTORICAL
F656S/S D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2024-05-29
HISTORICAL
F842S/S D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2024-05-29
HISTORICAL
F843S/S D

Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.

2024-05-29
HISTORICAL
F880S/S D

Provide and implement an infection prevention and control program.

2024-02-27
HISTORICAL
F880S/S E

Provide and implement an infection prevention and control program.

2024-02-01
HISTORICAL
F812S/S F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2024-02-01
HISTORICAL
F725S/S E

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

2024-02-01
HISTORICAL
F679S/S E

Provide activities to meet all resident's needs.

2024-02-01
HISTORICAL
F908S/S E

Keep all essential equipment working safely.

2024-02-01
HISTORICAL
F880S/S E

Provide and implement an infection prevention and control program.

2024-02-01
HISTORICAL
F730S/S E

Observe each nurse aide's job performance and give regular training.

2024-02-01
HISTORICAL
F655S/S E

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

2024-02-01
HISTORICAL
F842S/S E

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2024-02-01
HISTORICAL
F584S/S E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2024-02-01
HISTORICAL
F689S/S D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-02-01
HISTORICAL
F656S/S D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2024-02-01
HISTORICAL
F947S/S D

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

2024-02-01
HISTORICAL
F698S/S D

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2024-02-01
HISTORICAL
F692S/S D

Provide enough food/fluids to maintain a resident's health.

2024-02-01
HISTORICAL
F625S/S B

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

2023-06-06
HISTORICAL
F625S/S D

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

2023-06-06
HISTORICAL
F623S/S D

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

2023-06-06
HISTORICAL
F626S/S D

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

2022-03-17
HISTORICAL
F584S/S E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2022-03-17
HISTORICAL
F880S/S E

Provide and implement an infection prevention and control program.

2022-03-17
HISTORICAL
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2022-03-17
HISTORICAL
F656S/S D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2022-03-17
HISTORICAL
F812S/S D

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2022-03-17
HISTORICAL
F607S/S D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Each citation below is a federal survey finding, dated and labeled with its CMS deficiency tag, as on file with federal regulators (CMS). Older inspection cycles are de-emphasized; only the most recent cycle is current.

Document what happened

Were you or a loved one harmed at OAK GROVE CENTER?

Share a few details to put your inquiry on file. CareSentinel is an independent service that compiles the public CMS record and does not provide legal advice. As qualified attorneys join our network in your area, one may reach out — we can’t guarantee contact yet, so we encourage you to consult a qualified attorney promptly on your own as well. There is no cost, and your information is handled with care.

Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Step 1 of 3 · What happened

Your relationship to the resident
What happened? Select all that apply.

Physical injury

Skin & wounds

Medical & clinical

Safety & abuse

Loss

Something else

The resident is…