CareSentinel

Federal Nursing-Home Survey Record

SUNTERRA SPRINGS SPRINGFIELD

CCN 265871 · 4935 S NATIONAL AVE, SPRINGFIELD, MO, 65810

Record as of May 2026 · Updated monthly from CMS · Data incorrect? Contact records@caregiverhelpnow.com

Does SUNTERRA SPRINGS SPRINGFIELD have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), SUNTERRA SPRINGS SPRINGFIELD (CCN 265871), in SPRINGFIELD, MO, has federal inspection findings on its record.

In its current inspection cycle, CMS cited the facility for 11 deficiencies; the most serious carries scope/severity F on CMS's A–L scale — CMS's "potential for harm" tier, below actual harm. Citations from earlier inspection cycles appear in the dated timeline below as historical findings, not current ones. CMS has $70,171 in civil money penalties on file against the facility. This page restates the federal record as published by CMS and draws no conclusion of its own. Federal nursing-home surveys are conducted on a recurring cycle by state survey agencies acting on CMS's behalf, and the figures on this page are compiled from CMS's published provider data, as on file with CMS; the federal record may understate what actually occurred, and inspection findings are point-in-time survey results, not a determination that any specific resident was harmed.

The Federal Record

CMS has $70,171 in civil money penalties on file against this facility.

Below is this facility's federal survey record as on file with CMS.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations, as on file with CMS.

Civil money penalties on file

$70,171

CMS has $70,171 in civil money penalties on file against this facility. CMS also records 4 day(s) of payment denial.

Overall CMS star rating: this facility vs the CMS-published state average

This facility: 3  ·  CMS state average: 2.5

Side-by-side with the CMS-published Overall CMS star rating for this state. This is the government's own published state average — not a CareSentinel-computed figure or delta.

Deficiency timeline — full federal history

2025-06-02
CURRENT CYCLE
F812S/S F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-06-02
CURRENT CYCLE
F921S/S E

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2025-06-02
CURRENT CYCLE
F607S/S E

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2025-06-02
CURRENT CYCLE
F880S/S E

Provide and implement an infection prevention and control program.

2025-06-02
CURRENT CYCLE
F697S/S D

Provide safe, appropriate pain management for a resident who requires such services.

2025-06-02
CURRENT CYCLE
F678S/S D

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

2025-06-02
CURRENT CYCLE
F684S/S D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-06-02
CURRENT CYCLE
F690S/S D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2025-06-02
CURRENT CYCLE
F695S/S D

Provide safe and appropriate respiratory care for a resident when needed.

2025-06-02
CURRENT CYCLE
F755S/S D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2025-06-02
CURRENT CYCLE
F759S/S D

Ensure medication error rates are not 5 percent or greater.

18 citations from earlier inspection cycles — historical, not current (expand)
2025-03-04
HISTORICAL
F686S/S D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2024-08-05
HISTORICAL
F609S/S D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2024-08-05
HISTORICAL
F686S/S D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2023-11-09
HISTORICAL
F812S/S F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2023-11-09
HISTORICAL
F678S/S E

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

2023-11-09
HISTORICAL
F759S/S D

Ensure medication error rates are not 5 percent or greater.

2023-11-09
HISTORICAL
F760S/S D

Ensure that residents are free from significant medication errors.

2023-11-09
HISTORICAL
F641S/S D

Ensure each resident receives an accurate assessment.

2023-11-09
HISTORICAL
F554S/S D

Allow residents to self-administer drugs if determined clinically appropriate.

2023-11-09
HISTORICAL
F880S/S D

Provide and implement an infection prevention and control program.

2023-11-09
HISTORICAL
F842S/S D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2023-09-12
HISTORICAL
F658S/S D

Ensure services provided by the nursing facility meet professional standards of quality.

2023-09-12
HISTORICAL
F602S/S D

Protect each resident from the wrongful use of the resident's belongings or money.

2023-07-18
HISTORICAL
F760S/S J

Ensure that residents are free from significant medication errors.

2023-07-18
HISTORICAL
F658S/S D

Ensure services provided by the nursing facility meet professional standards of quality.

2021-07-29
HISTORICAL
F880S/S E

Provide and implement an infection prevention and control program.

2021-07-29
HISTORICAL
F804S/S E

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

2021-07-29
HISTORICAL
F806S/S D

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Each citation below is a federal survey finding, dated and labeled with its CMS deficiency tag, as on file with CMS. Older inspection cycles are de-emphasized; only the most recent cycle is current.

Document what happened

Have a concern about care at SUNTERRA SPRINGS SPRINGFIELD?

Share a few details to put your inquiry on file. CareSentinel is an independent service that compiles the public CMS record and does not provide legal advice. As qualified attorneys join our network in your area, one may reach out — we can’t guarantee contact yet, so we encourage you to consult a qualified attorney promptly on your own as well. There is no cost, and your information is handled with care.

Strict time limits can apply to taking legal action — consider consulting a qualified attorney promptly.

Step 1 of 3 · What happened

Your relationship to the resident
What happened? Select all that apply.

Physical injury

Skin & wounds

Medical & clinical

Safety & abuse

Loss

Something else

The resident is…