CareSentinel

Compiled from official CMS federal data

ARBOR HILLS CARE & REHAB CENTER, FERGUSON, MO — Violations & Inspection Reports

CCN 265883 · 800 CHAMBERS ROAD, FERGUSON, MO, 63135

Record as of Jun 2026 · Updated monthly from CMS

Does ARBOR HILLS CARE & REHAB CENTER have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), ARBOR HILLS CARE & REHAB CENTER (CCN 265883), in FERGUSON, MO, has federal inspection findings. CMS currently displays its federal abuse icon for this facility — a flag CMS assigns under its own published methodology for abuse-related citations (deficiency tag F600 and related).

In its current inspection cycle, CMS cited the facility for 29 deficiencies; the most severe is rated G, a level CMS classifies as actual harm. The latest standard health inspection on file is dated 2024-05-17. Earlier-cycle citations appear in the dated timeline below as historical, not current. CMS has $282,840 in civil money penalties on file against the facility. The record also includes 10 abuse- or neglect-related citations in CMS's "Freedom from Abuse, Neglect, and Exploitation" family (F600-series; most recent Mar 2025). This page restates the federal record and draws no conclusion of its own.

Abuse-, fall-, and care-related findings on the federal record

  • 10 citations in CMS's "Freedom from Abuse, Neglect, and Exploitation" family (F600-series) — most recent Mar 2025.
  • 2 citations for accident hazards or inadequate supervision (F689) — the deficiency family behind fall-related findings; most recent Feb 2026.
  • 3 pressure-ulcer care citations (F686) — the consumer term is "bedsores"; most recent Sep 2025.
  • 2 nutrition and hydration citations (F692) — the consumer terms are "malnutrition" and "dehydration"; most recent Mar 2025.
  • 49 findings on file from complaint-triggered inspections.

Every figure above restates CMS’s own dated record; this page draws no conclusion of its own. Strict state filing deadlines can apply to nursing-home injury claims — a licensed attorney in your state can review this record.

FOR FAMILIES

What brings you to this record?

The Federal Record

CMS displays its federal abuse icon on this facility's official record.

Below is this facility's federal inspection record as on file with CMS.

Federal Abuse Icon

Federal abuse icon on file

CMS displays this icon for facilities it has cited for resident abuse under its own published methodology — the government's own flag, restated here.

F600 — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations.

Civil money penalties on file

$282,840

CMS also records 80 days of payment denial.

Have a lawyer review this record →

About this record: Federal nursing-home surveys are conducted on a recurring cycle by state survey agencies acting on CMS's behalf, and the figures on this page are compiled from CMS's published provider data, as on file with CMS; the federal record may understate what actually occurred, and inspection findings are point-in-time survey results, not a determination that any specific resident was harmed.

Deficiency timeline

How to read these codes ↓

Citations are listed by scope/severity (most severe first), not chronologically; each entry is labeled current-cycle or historical.

2024-06-17
HISTORICAL
F678S/S J

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

2025-01-28
HISTORICAL
F600S/S G

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2024-05-17
CURRENT CYCLE
F600S/S G

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

51 more citations on file — Abuse & neglect 8 · Accidents & supervision 2 · Pressure ulcers 3 · Nutrition & hydration 2 · Medication & pharmacy 6 · Resident rights 9 · Other citations 20 (expand)
2026-02-20
CURRENT CYCLE
F880S/S E

Provide and implement an infection prevention and control program.

2026-02-20
CURRENT CYCLE
F689S/S D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-09-16
CURRENT CYCLE
F686S/S E

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-09-16
CURRENT CYCLE
F684S/S D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-04-28
HISTORICAL
F684S/S D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-04-03
HISTORICAL
F761S/S E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2025-03-12
HISTORICAL
F692S/S G

Provide enough food/fluids to maintain a resident's health.

2025-03-12
HISTORICAL
F550S/S E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2025-03-12
HISTORICAL
F658S/S D

Ensure services provided by the nursing facility meet professional standards of quality.

2025-03-12
HISTORICAL
F610S/S D

Respond appropriately to all alleged violations.

2025-01-28
HISTORICAL
F692S/S G

Provide enough food/fluids to maintain a resident's health.

2025-01-28
HISTORICAL
F686S/S G

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-01-28
HISTORICAL
F658S/S D

Ensure services provided by the nursing facility meet professional standards of quality.

2025-01-28
HISTORICAL
F550S/S D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2025-01-28
HISTORICAL
F690S/S D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2025-01-28
HISTORICAL
F610S/S D

Respond appropriately to all alleged violations.

2025-01-28
HISTORICAL
F677S/S D

Provide care and assistance to perform activities of daily living for any resident who is unable.

2024-11-15
HISTORICAL
F760S/S D

Ensure that residents are free from significant medication errors.

2024-11-15
HISTORICAL
F607S/S D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2024-09-19
HISTORICAL
F689S/S E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-09-19
HISTORICAL
F800S/S D

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

2024-09-19
HISTORICAL
F760S/S D

Ensure that residents are free from significant medication errors.

2024-09-19
HISTORICAL
F607S/S D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2024-05-17
CURRENT CYCLE
F686S/S G

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2024-05-17
CURRENT CYCLE
F727S/S F

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

2024-05-17
CURRENT CYCLE
F867S/S F

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

2024-05-17
CURRENT CYCLE
F865S/S F

Have a plan that describes the process for conducting QAPI and QAA activities.

2024-05-17
CURRENT CYCLE
F868S/S F

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

2024-05-17
CURRENT CYCLE
F838S/S F

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

2024-05-17
CURRENT CYCLE
F567S/S E

Honor the resident's right to manage his or her financial affairs.

2024-05-17
CURRENT CYCLE
F569S/S E

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

2024-05-17
CURRENT CYCLE
F568S/S E

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

2024-05-17
CURRENT CYCLE
F842S/S E

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2024-05-17
CURRENT CYCLE
F607S/S E

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2024-05-17
CURRENT CYCLE
F602S/S E

Protect each resident from the wrongful use of the resident's belongings or money.

2024-05-17
CURRENT CYCLE
F582S/S E

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

2024-05-17
CURRENT CYCLE
F577S/S E

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

2024-05-17
CURRENT CYCLE
F570S/S E

Assure the security of all personal funds of residents deposited with the facility.

2024-05-17
CURRENT CYCLE
F732S/S E

Post nurse staffing information every day.

2024-05-17
CURRENT CYCLE
F641S/S D

Ensure each resident receives an accurate assessment.

2024-05-17
CURRENT CYCLE
F625S/S D

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

2024-05-17
CURRENT CYCLE
F623S/S D

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

2024-05-17
CURRENT CYCLE
F610S/S D

Respond appropriately to all alleged violations.

2024-05-17
CURRENT CYCLE
F609S/S D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2024-05-17
CURRENT CYCLE
F742S/S D

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

2024-05-17
CURRENT CYCLE
F756S/S D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

2024-05-17
CURRENT CYCLE
F758S/S D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

2024-02-23
HISTORICAL
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2024-01-10
HISTORICAL
F760S/S D

Ensure that residents are free from significant medication errors.

2023-10-20
HISTORICAL
F697S/S D

Provide safe, appropriate pain management for a resident who requires such services.

2023-10-20
HISTORICAL
F658S/S D

Ensure services provided by the nursing facility meet professional standards of quality.

Overall CMS star rating

This facility: 1  ·  CMS state average: 2.5

Both figures as published by CMS.

You may be reading this record for the first time.

If something happened to someone you love at this facility, this federal record may be new to you today. The company that operates a nursing home, by contrast, is rarely seeing records like this for the first time — operators like these typically retain standing legal, risk, and insurance teams whose routine work includes records exactly like the one on this page. That is not a judgment of this facility; it is how the business is structured. Because strict time limits can apply, families often find it helps to have a qualified person review the record with them sooner rather than later.

Your federal record — tap to preview

Federal record

ARBOR HILLS CARE & REHAB CENTER — Federal Record

CMS overall 1/5 · 29 current-cycle deficiencies · CMS abuse icon listed


Section 7 — Case Context

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SECTION 7 — CASE CONTEXT

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Strict time limits can apply to taking legal action — consider consulting a qualified attorney promptly.

What happened

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If you believe a resident is in immediate danger, call 911. Care concerns can also be reported at no cost to your state survey agency or the Long-Term Care Ombudsman program (ltcombudsman.org) — independent of any legal inquiry.

How to read this record

Making sense of a CMS inspection record

CMS scores every citation on a grid from A to L, combining how widespread a finding was with how serious it was. A–C is a deficiency CMS classifies as no harm; D–F as the potential for harm; G–I as actual harm that reached a resident; and J–L as immediate jeopardy, CMS’s most serious level. Later letters mark more serious findings.

Three questions to ask on a tour

  • How is the home staffed on nights, weekends, and holidays?
  • What happens when a resident’s condition changes suddenly?
  • How, and how quickly, are families told about an incident?

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Download the full federal record (PDF) →