CareSentinel

Federal Nursing-Home Survey Record

FOREST HILL HEALTH & REHABILITATION

CCN 495327 · 4403 FOREST HILL AVENUE, RICHMOND, VA, 23225 · Operated within the HILL VALLEY HEALTHCARE chain

Record as of May 2026 · Updated monthly from CMS · Data incorrect? Contact records@caregiverhelpnow.com

Does FOREST HILL HEALTH & REHABILITATION have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), FOREST HILL HEALTH & REHABILITATION (CCN 495327), in RICHMOND, VA, has federal inspection findings on its record. In its current inspection cycle, CMS cited the facility for 35 deficiencies; the most serious carries scope/severity F. Citations from earlier inspection cycles appear in the dated timeline below as historical findings, not current ones. CMS has $80,132 in civil money penalties on file against the facility. This page restates the federal record and draws no conclusion of its own. Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly. Federal nursing-home surveys are conducted on a recurring cycle by state survey agencies acting on CMS's behalf, and the figures on this page are compiled from CMS's published provider data, as on file with federal regulators; the federal record may understate what actually occurred, and inspection findings are point-in-time survey results, not a determination that any specific resident was harmed.

The Federal Record

CMS has $80,132 in civil money penalties on file against this facility.

Below is this facility's federal survey record as on file with federal regulators (CMS). Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations, as on file with federal regulators (CMS).

Civil money penalties on file

$80,132

CMS has $80,132 in civil money penalties on file against this facility.

Overall CMS star rating: this facility vs the CMS-published state average

This facility: 1  ·  CMS state average: 3.0

Side-by-side with the CMS-published Overall CMS star rating for this state. This is the government's own published state average — not a CareSentinel-computed figure or delta.

Deficiency timeline — full federal history

2025-02-05
HISTORICAL
F689S/S K

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-02-05
HISTORICAL
F835S/S K

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

2025-02-05
CURRENT CYCLE
F925S/S F

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2025-02-05
CURRENT CYCLE
F584S/S F

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2025-02-05
CURRENT CYCLE
F947S/S E

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

2025-02-05
CURRENT CYCLE
F558S/S E

Reasonably accommodate the needs and preferences of each resident.

2025-02-05
CURRENT CYCLE
F688S/S E

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

2025-02-05
CURRENT CYCLE
F657S/S E

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2025-02-05
CURRENT CYCLE
F602S/S E

Protect each resident from the wrongful use of the resident's belongings or money.

2025-02-05
CURRENT CYCLE
F791S/S E

Provide or obtain dental services for each resident.

2025-02-05
CURRENT CYCLE
F607S/S D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2025-02-05
CURRENT CYCLE
F554S/S D

Allow residents to self-administer drugs if determined clinically appropriate.

2025-02-05
CURRENT CYCLE
F567S/S D

Honor the resident's right to manage his or her financial affairs.

2025-02-05
CURRENT CYCLE
F578S/S D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

2025-02-05
CURRENT CYCLE
F582S/S D

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

2025-02-05
CURRENT CYCLE
F583S/S D

Keep residents' personal and medical records private and confidential.

2025-02-05
CURRENT CYCLE
F586S/S D

Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.

2025-02-05
CURRENT CYCLE
F600S/S D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-02-05
CURRENT CYCLE
F550S/S D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2025-02-05
CURRENT CYCLE
F609S/S D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2025-02-05
CURRENT CYCLE
F610S/S D

Respond appropriately to all alleged violations.

2025-02-05
CURRENT CYCLE
F623S/S D

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

2025-02-05
CURRENT CYCLE
F641S/S D

Ensure each resident receives an accurate assessment.

2025-02-05
CURRENT CYCLE
F645S/S D

PASARR screening for Mental disorders or Intellectual Disabilities

2025-02-05
CURRENT CYCLE
F658S/S D

Ensure services provided by the nursing facility meet professional standards of quality.

2025-02-05
CURRENT CYCLE
F677S/S D

Provide care and assistance to perform activities of daily living for any resident who is unable.

2025-02-05
CURRENT CYCLE
F685S/S D

Assist a resident in gaining access to vision and hearing services.

2025-02-05
CURRENT CYCLE
F686S/S D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-02-05
CURRENT CYCLE
F687S/S D

Provide appropriate foot care.

2025-02-05
CURRENT CYCLE
F690S/S D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2025-02-05
CURRENT CYCLE
F692S/S D

Provide enough food/fluids to maintain a resident's health.

2025-02-05
CURRENT CYCLE
F755S/S D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2025-02-05
CURRENT CYCLE
F760S/S D

Ensure that residents are free from significant medication errors.

2025-02-05
CURRENT CYCLE
F803S/S D

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

2025-02-05
CURRENT CYCLE
F804S/S D

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

2025-02-05
CURRENT CYCLE
F880S/S D

Provide and implement an infection prevention and control program.

2025-02-05
CURRENT CYCLE
F914S/S D

Provide bedrooms that don't allow residents to see each other when privacy is needed.

2024-03-28
HISTORICAL
F658S/S E

Ensure services provided by the nursing facility meet professional standards of quality.

2024-03-28
HISTORICAL
F842S/S D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2024-03-28
HISTORICAL
F559S/S D

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

2024-03-28
HISTORICAL
F686S/S D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2024-03-28
HISTORICAL
F563S/S D

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

2024-03-28
HISTORICAL
F804S/S D

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

2024-03-28
HISTORICAL
F660S/S D

Plan the resident's discharge to meet the resident's goals and needs.

2024-03-28
HISTORICAL
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2024-03-28
HISTORICAL
F656S/S D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2024-03-28
HISTORICAL
F624S/S D

Prepare residents for a safe transfer or discharge from the nursing home.

2024-03-28
HISTORICAL
F698S/S D

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2024-03-28
HISTORICAL
F677S/S D

Provide care and assistance to perform activities of daily living for any resident who is unable.

2024-03-28
HISTORICAL
F584S/S D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2024-03-28
HISTORICAL
F921S/S D

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2024-03-28
HISTORICAL
F675S/S D

Honor each resident's preferences, choices, values and beliefs.

2024-03-28
HISTORICAL
F573S/S D

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

2022-07-14
HISTORICAL
F686S/S G

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2022-07-14
HISTORICAL
F850S/S F

Hire a qualified full-time social worker in a facility with more than 120 beds.

2022-07-14
HISTORICAL
F882S/S F

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

2022-07-14
HISTORICAL
F885S/S F

Report COVID19 data to residents and families.

2022-07-14
HISTORICAL
F835S/S F

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

2022-07-14
HISTORICAL
F880S/S F

Provide and implement an infection prevention and control program.

2022-07-14
HISTORICAL
F658S/S E

Ensure services provided by the nursing facility meet professional standards of quality.

Each citation below is a federal survey finding, dated and labeled with its CMS deficiency tag, as on file with federal regulators (CMS). Older inspection cycles are de-emphasized; only the most recent cycle is current.

Document what happened

Were you or a loved one harmed at FOREST HILL HEALTH & REHABILITATION?

Share a few details to put your inquiry on file. CareSentinel is an independent service that compiles the public CMS record and does not provide legal advice. As qualified attorneys join our network in your area, one may reach out — we can’t guarantee contact yet, so we encourage you to consult a qualified attorney promptly on your own as well. There is no cost, and your information is handled with care.

Strict time limits can apply to claims like these — consider consulting a qualified attorney promptly.

Step 1 of 3 · What happened

Your relationship to the resident
What happened? Select all that apply.

Physical injury

Skin & wounds

Medical & clinical

Safety & abuse

Loss

Something else

The resident is…