ST JOHN NEUMANN CTR FOR REHAB & HEALTHCARE

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Keep all essential equipment working safely.

Provide care or services that was trauma informed and/or culturally competent.

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Assist a resident in gaining access to vision and hearing services.

Provide timely, quality laboratory services/tests to meet the needs of residents.

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Respond appropriately to all alleged violations.

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ensure medication error rates are not 5 percent or greater.

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Provide safe and appropriate respiratory care for a resident when needed.

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Ensure services provided by the nursing facility meet professional standards of quality.

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Provide safe and appropriate respiratory care for a resident when needed.

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Reasonably accommodate the needs and preferences of each resident.

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Provide care and assistance to perform activities of daily living for any resident who is unable.

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.