CareSentinel

Federal Nursing-Home Survey Record

WACHUSETT MANOR

CCN 225533 · 32 HOSPITAL HILL ROAD, GARDNER, MA, 01440

Record as of May 2026 · Updated monthly from CMS · Data incorrect? Contact records@caregiverhelpnow.com

Does WACHUSETT MANOR have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), WACHUSETT MANOR (CCN 225533), in GARDNER, MA, has federal inspection findings on its record.

In its current inspection cycle, CMS cited the facility for 7 deficiencies; the most serious carries scope/severity E on CMS's A–L scale — CMS's "potential for harm" tier, below actual harm. The most recent federal survey on file is dated 2025-09-26. Citations from earlier inspection cycles appear in the dated timeline below as historical findings, not current ones. This page restates the federal record as published by CMS and draws no conclusion of its own. Federal nursing-home surveys are conducted on a recurring cycle by state survey agencies acting on CMS's behalf, and the figures on this page are compiled from CMS's published provider data, as on file with CMS; the federal record may understate what actually occurred, and inspection findings are point-in-time survey results, not a determination that any specific resident was harmed.

The Federal Record

The most recent federal inspection on file records no actual-harm or immediate-jeopardy citations for this facility.

Below is this facility's federal survey record as on file with CMS.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations, as on file with CMS.

Overall CMS star rating: this facility vs the CMS-published state average

This facility: 3  ·  CMS state average: 3.1

Side-by-side with the CMS-published Overall CMS star rating for this state. This is the government's own published state average — not a CareSentinel-computed figure or delta.

Deficiency timeline — full federal history

2025-09-26
CURRENT CYCLE
F628S/S E

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

2025-09-26
CURRENT CYCLE
F880S/S D

Provide and implement an infection prevention and control program.

2025-09-26
CURRENT CYCLE
F656S/S D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2025-09-26
CURRENT CYCLE
F585S/S D

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

2025-09-26
CURRENT CYCLE
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2025-06-24
CURRENT CYCLE
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2025-06-24
CURRENT CYCLE
F658S/S D

Ensure services provided by the nursing facility meet professional standards of quality.

35 citations from earlier inspection cycles — historical, not current (expand)
2024-08-13
HISTORICAL
F925S/S E

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2024-08-13
HISTORICAL
F880S/S E

Provide and implement an infection prevention and control program.

2024-08-13
HISTORICAL
F699S/S D

Provide care or services that was trauma informed and/or culturally competent.

2024-08-13
HISTORICAL
F791S/S D

Provide or obtain dental services for each resident.

2024-08-13
HISTORICAL
F658S/S D

Ensure services provided by the nursing facility meet professional standards of quality.

2024-08-13
HISTORICAL
F921S/S D

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2024-08-13
HISTORICAL
F584S/S D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2024-08-13
HISTORICAL
F695S/S D

Provide safe and appropriate respiratory care for a resident when needed.

2024-08-13
HISTORICAL
F641S/S C

Ensure each resident receives an accurate assessment.

2023-05-16
HISTORICAL
F658S/S J

Ensure services provided by the nursing facility meet professional standards of quality.

2023-05-16
HISTORICAL
F726S/S J

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

2023-05-16
HISTORICAL
F695S/S J

Provide safe and appropriate respiratory care for a resident when needed.

2023-05-16
HISTORICAL
F888S/S F

Ensure staff are vaccinated for COVID-19

2023-05-16
HISTORICAL
F880S/S F

Provide and implement an infection prevention and control program.

2023-05-16
HISTORICAL
F838S/S F

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

2023-05-16
HISTORICAL
F689S/S E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-05-16
HISTORICAL
F887S/S E

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

2023-05-16
HISTORICAL
F868S/S E

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

2023-05-16
HISTORICAL
F883S/S D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

2023-05-16
HISTORICAL
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2023-05-16
HISTORICAL
F637S/S D

Assess the resident when there is a significant change in condition

2023-05-16
HISTORICAL
F640S/S D

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

2023-05-16
HISTORICAL
F641S/S D

Ensure each resident receives an accurate assessment.

2023-05-16
HISTORICAL
F656S/S D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2023-05-16
HISTORICAL
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2023-05-16
HISTORICAL
F679S/S D

Provide activities to meet all resident's needs.

2023-05-16
HISTORICAL
F685S/S D

Assist a resident in gaining access to vision and hearing services.

2023-05-16
HISTORICAL
F692S/S D

Provide enough food/fluids to maintain a resident's health.

2023-05-16
HISTORICAL
F694S/S D

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

2023-05-16
HISTORICAL
F697S/S D

Provide safe, appropriate pain management for a resident who requires such services.

2023-05-16
HISTORICAL
F700S/S D

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

2023-05-16
HISTORICAL
F712S/S D

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

2023-05-16
HISTORICAL
F842S/S D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2023-05-16
HISTORICAL
F550S/S D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2023-05-16
HISTORICAL
F909S/S D

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Each citation below is a federal survey finding, dated and labeled with its CMS deficiency tag, as on file with CMS. Older inspection cycles are de-emphasized; only the most recent cycle is current.

Document what happened

Have a concern about care at WACHUSETT MANOR?

Share a few details to put your inquiry on file. CareSentinel is an independent service that compiles the public CMS record and does not provide legal advice. As qualified attorneys join our network in your area, one may reach out — we can’t guarantee contact yet, so we encourage you to consult a qualified attorney promptly on your own as well. There is no cost, and your information is handled with care.

Strict time limits can apply to taking legal action — consider consulting a qualified attorney promptly.

Step 1 of 3 · What happened

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