CareSentinel

Federal Nursing-Home Survey Record

RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE

CCN 225326 · 400 BOLTON STREET, MARLBOROUGH, MA, 01752

Record as of May 2026 · Updated monthly from CMS · Data incorrect? Contact records@caregiverhelpnow.com

Does RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE (CCN 225326), in MARLBOROUGH, MA, has federal inspection findings on its record.

In its current inspection cycle, CMS cited the facility for 8 deficiencies; the most serious carries scope/severity E — CMS's "potential for harm" tier, below actual harm. Citations from earlier inspection cycles appear in the dated timeline below as historical findings, not current ones. CMS has $3,145 in civil money penalties on file against the facility. This page restates the federal record and draws no conclusion of its own. Federal nursing-home surveys are conducted on a recurring cycle by state survey agencies acting on CMS's behalf, and the figures on this page are compiled from CMS's published provider data, as on file with CMS; the federal record may understate what actually occurred, and inspection findings are point-in-time survey results, not a determination that any specific resident was harmed.

The Federal Record

CMS has $3,145 in civil money penalties on file against this facility.

Below is this facility's federal survey record as on file with CMS.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations, as on file with CMS.

Civil money penalties on file

$3,145

CMS has $3,145 in civil money penalties on file against this facility.

Overall CMS star rating: this facility vs the CMS-published state average

This facility: 3  ·  CMS state average: 3.1

Side-by-side with the CMS-published Overall CMS star rating for this state. This is the government's own published state average — not a CareSentinel-computed figure or delta.

Deficiency timeline — full federal history

2026-01-13
CURRENT CYCLE
F584S/S E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2026-01-13
CURRENT CYCLE
F865S/S E

Have a plan that describes the process for conducting QAPI and QAA activities.

2026-01-13
CURRENT CYCLE
F558S/S D

Reasonably accommodate the needs and preferences of each resident.

2026-01-13
CURRENT CYCLE
F744S/S D

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

2026-01-13
CURRENT CYCLE
F698S/S D

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2026-01-13
CURRENT CYCLE
F658S/S D

Ensure services provided by the nursing facility meet professional standards of quality.

2026-01-13
CURRENT CYCLE
F693S/S D

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

2026-01-13
CURRENT CYCLE
F636S/S B

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

20 citations from earlier inspection cycles — historical, not current (expand)
2024-10-15
HISTORICAL
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2024-10-15
HISTORICAL
F760S/S D

Ensure that residents are free from significant medication errors.

2024-10-15
HISTORICAL
F655S/S D

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

2024-10-15
HISTORICAL
F698S/S D

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2024-10-02
HISTORICAL
F880S/S E

Provide and implement an infection prevention and control program.

2024-10-02
HISTORICAL
F697S/S D

Provide safe, appropriate pain management for a resident who requires such services.

2024-10-02
HISTORICAL
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2024-10-02
HISTORICAL
F656S/S D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2024-10-02
HISTORICAL
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2024-10-02
HISTORICAL
F660S/S D

Plan the resident's discharge to meet the resident's goals and needs.

2024-10-02
HISTORICAL
F690S/S D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2024-10-02
HISTORICAL
F550S/S D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2024-10-02
HISTORICAL
F698S/S D

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2024-10-02
HISTORICAL
F742S/S D

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

2024-10-02
HISTORICAL
F760S/S D

Ensure that residents are free from significant medication errors.

2024-10-02
HISTORICAL
F761S/S D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2024-10-02
HISTORICAL
F646S/S B

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

2023-07-11
HISTORICAL
F812S/S F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2023-07-11
HISTORICAL
F761S/S E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2023-07-11
HISTORICAL
F698S/S D

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Each citation below is a federal survey finding, dated and labeled with its CMS deficiency tag, as on file with CMS. Older inspection cycles are de-emphasized; only the most recent cycle is current.

Document what happened

Have a concern about care at RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE?

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Step 1 of 3 · What happened

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