CareSentinel

Compiled from official CMS federal data

Providence Holy Cross Med Ctr D/P SNF, MISSION HILLS, CA — Violations & Inspection Reports

CCN 555074 · 11600A INDIAN HILLS ROAD, MISSION HILLS, CA, 91345

Record as of Jun 2026 · Updated monthly from CMS

Does Providence Holy Cross Med Ctr D/P SNF have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), Providence Holy Cross Med Ctr D/P SNF (CCN 555074), in MISSION HILLS, CA, has federal inspection findings.

In its current inspection cycle, CMS cited the facility for 13 deficiencies; the most severe is rated K, which CMS classifies as Immediate Jeopardy — its most serious level, for noncompliance it found likely to cause serious harm or death. The latest standard health inspection on file is dated 2026-03-27. Earlier-cycle citations appear in the dated timeline below as historical, not current. CMS has $97,923 in civil money penalties on file against the facility. The record also includes 2 abuse- or neglect-related citations in CMS's "Freedom from Abuse, Neglect, and Exploitation" family (F600-series; most recent Mar 2025). This page restates the federal record and draws no conclusion of its own.

Abuse-, fall-, and care-related findings on the federal record

  • 2 citations in CMS's "Freedom from Abuse, Neglect, and Exploitation" family (F600-series) — most recent Mar 2025.
  • 1 citation for accident hazards or inadequate supervision (F689) — the deficiency family behind fall-related findings; most recent Mar 2026.
  • 1 pressure-ulcer care citation (F686) — the consumer term is "bedsores"; most recent Apr 2024.
  • 2 findings on file from complaint-triggered inspections.

Every figure above restates CMS’s own dated record; this page draws no conclusion of its own. Strict state filing deadlines can apply to nursing-home injury claims — a licensed attorney in your state can review this record.

FOR FAMILIES

What brings you to this record?

The Federal Record

Federal abuse- or neglect-related citations on record (F600-series).

Below is this facility's federal inspection record as on file with CMS.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations.

Civil money penalties on file

$97,923

Have a lawyer review this record →

About this record: Federal nursing-home surveys are conducted on a recurring cycle by state survey agencies acting on CMS's behalf, and the figures on this page are compiled from CMS's published provider data, as on file with CMS; the federal record may understate what actually occurred, and inspection findings are point-in-time survey results, not a determination that any specific resident was harmed.

Deficiency timeline

How to read these codes ↓

Citations are listed by scope/severity (most severe first), not chronologically; each entry is labeled current-cycle or historical.

2025-12-11
CURRENT CYCLE
F695S/S K

Provide safe and appropriate respiratory care for a resident when needed.

2024-04-14
HISTORICAL
F690S/S G

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2024-04-14
HISTORICAL
F580S/S G

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

45 more citations on file — Abuse & neglect 2 · Accidents & supervision 1 · Pressure ulcers 1 · Medication & pharmacy 7 · Resident rights 4 · Other citations 23 (expand)
2026-03-27
CURRENT CYCLE
F694S/S E

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

2026-03-27
CURRENT CYCLE
F812S/S E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2026-03-27
CURRENT CYCLE
F760S/S D

Ensure that residents are free from significant medication errors.

2026-03-27
CURRENT CYCLE
F880S/S D

Provide and implement an infection prevention and control program.

2026-03-27
CURRENT CYCLE
F693S/S D

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

2026-03-27
CURRENT CYCLE
F883S/S D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

2026-03-27
CURRENT CYCLE
F842S/S D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2026-03-27
CURRENT CYCLE
F761S/S D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2026-03-27
CURRENT CYCLE
F689S/S D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2026-03-27
CURRENT CYCLE
F656S/S D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2026-03-27
CURRENT CYCLE
F695S/S D

Provide safe and appropriate respiratory care for a resident when needed.

2026-03-27
CURRENT CYCLE
F732S/S B

Post nurse staffing information every day.

2025-03-27
HISTORICAL
F835S/S F

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

2025-03-27
HISTORICAL
F812S/S E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-03-27
HISTORICAL
F695S/S E

Provide safe and appropriate respiratory care for a resident when needed.

2025-03-27
HISTORICAL
F693S/S E

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

2025-03-27
HISTORICAL
F658S/S E

Ensure services provided by the nursing facility meet professional standards of quality.

2025-03-27
HISTORICAL
F760S/S E

Ensure that residents are free from significant medication errors.

2025-03-27
HISTORICAL
F880S/S E

Provide and implement an infection prevention and control program.

2025-03-27
HISTORICAL
F757S/S D

Ensure each resident’s drug regimen must be free from unnecessary drugs.

2025-03-27
HISTORICAL
F552S/S D

Ensure that residents are fully informed and understand their health status, care and treatments.

2025-03-27
HISTORICAL
F558S/S D

Reasonably accommodate the needs and preferences of each resident.

2025-03-27
HISTORICAL
F604S/S D

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

2025-03-27
HISTORICAL
F690S/S D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2025-03-27
HISTORICAL
F550S/S D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2025-03-27
HISTORICAL
F761S/S D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2025-03-27
HISTORICAL
F881S/S D

Implement a program that monitors antibiotic use.

2025-03-27
HISTORICAL
F883S/S D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

2025-03-27
HISTORICAL
F641S/S B

Ensure each resident receives an accurate assessment.

2024-04-14
HISTORICAL
F881S/S E

Implement a program that monitors antibiotic use.

2024-04-14
HISTORICAL
F693S/S E

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

2024-04-14
HISTORICAL
F656S/S E

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2024-04-14
HISTORICAL
F812S/S E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2024-04-14
HISTORICAL
F700S/S E

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

2024-04-14
HISTORICAL
F604S/S E

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

2024-04-14
HISTORICAL
F686S/S E

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2024-04-14
HISTORICAL
F755S/S D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2024-04-14
HISTORICAL
F550S/S D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2024-04-14
HISTORICAL
F758S/S D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

2024-04-14
HISTORICAL
F880S/S D

Provide and implement an infection prevention and control program.

2024-04-14
HISTORICAL
F695S/S D

Provide safe and appropriate respiratory care for a resident when needed.

2024-04-14
HISTORICAL
F694S/S D

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

2024-04-14
HISTORICAL
F640S/S B

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

2024-04-14
HISTORICAL
F641S/S B

Ensure each resident receives an accurate assessment.

2023-09-29
HISTORICAL
F684S/S D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Overall CMS star rating

This facility: 1  ·  CMS state average: 3.2

Both figures as published by CMS.

You may be reading this record for the first time.

If something happened to someone you love at this facility, this federal record may be new to you today. The company that operates a nursing home, by contrast, is rarely seeing records like this for the first time — operators like these typically retain standing legal, risk, and insurance teams whose routine work includes records exactly like the one on this page. That is not a judgment of this facility; it is how the business is structured. Because strict time limits can apply, families often find it helps to have a qualified person review the record with them sooner rather than later.

Your federal record — tap to preview

Federal record

Providence Holy Cross Med Ctr D/P SNF — Federal Record

CMS overall 1/5 · 13 current-cycle deficiencies


Section 7 — Case Context

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SECTION 7 — CASE CONTEXT

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What happened

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If you believe a resident is in immediate danger, call 911. Care concerns can also be reported at no cost to your state survey agency or the Long-Term Care Ombudsman program (ltcombudsman.org) — independent of any legal inquiry.

How to read this record

Making sense of a CMS inspection record

CMS scores every citation on a grid from A to L, combining how widespread a finding was with how serious it was. A–C is a deficiency CMS classifies as no harm; D–F as the potential for harm; G–I as actual harm that reached a resident; and J–L as immediate jeopardy, CMS’s most serious level. Later letters mark more serious findings.

Three questions to ask on a tour

  • How is the home staffed on nights, weekends, and holidays?
  • What happens when a resident’s condition changes suddenly?
  • How, and how quickly, are families told about an incident?

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Download the full federal record (PDF) →