CareSentinel

Compiled from official CMS federal data

Parham Health Care & Rehab Center, RICHMOND, VA — Violations & Inspection Reports

CCN 495097 · 2400 E PARHAM ROAD, RICHMOND, VA, 23228

Record as of Jun 2026 · Updated monthly from CMS

Does Parham Health Care & Rehab Center have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), Parham Health Care & Rehab Center (CCN 495097), in RICHMOND, VA, has federal inspection findings. CMS currently displays its federal abuse icon for this facility — a flag CMS assigns under its own published methodology for abuse-related citations (deficiency tag F600 and related). CMS also lists the facility as a candidate for its Special Focus Facility program; a candidate is not on the active watch list.

In its current inspection cycle, CMS cited the facility for 89 deficiencies; the most severe is rated K, which CMS classifies as Immediate Jeopardy — its most serious level, for noncompliance it found likely to cause serious harm or death. The dated record below restates what CMS publishes for this facility in the current data snapshot. CMS has $254,906 in civil money penalties on file against the facility. This page restates the federal record and draws no conclusion of its own.

Abuse-, fall-, and care-related findings on the federal record

  • 10 citations in CMS's "Freedom from Abuse, Neglect, and Exploitation" family (F600-series) — most recent Feb 2026.
  • 4 citations for accident hazards or inadequate supervision (F689) — the deficiency family behind fall-related findings; most recent Mar 2026.
  • 3 pressure-ulcer care citations (F686) — the consumer term is "bedsores"; most recent Dec 2025.
  • 3 nutrition and hydration citations (F692) — the consumer terms are "malnutrition" and "dehydration"; most recent Apr 2025.
  • 77 findings on file from complaint-triggered inspections.

Every figure above restates CMS’s own dated record; this page draws no conclusion of its own. Strict state filing deadlines can apply to nursing-home injury claims — a licensed attorney in your state can review this record.

FOR FAMILIES

What brings you to this record?

The Federal Record

CMS displays its federal abuse icon on this facility's official record.

Below is this facility's federal inspection record as on file with CMS.

Federal Abuse Icon

Federal abuse icon on file

CMS displays this icon for facilities it has cited for resident abuse under its own published methodology — the government's own flag, restated here.

F600 — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

SFF Candidate

A candidate for the federal Special Focus Facility watch list

CMS lists this facility as a candidate for the Special Focus Facility program. It is not on the active watch list.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations.

Civil money penalties on file

$254,906

CMS also records 43 days of payment denial.

Have a lawyer review this record →

About this record: Federal nursing-home surveys are conducted on a recurring cycle by state survey agencies acting on CMS's behalf, and the figures on this page are compiled from CMS's published provider data, as on file with CMS; the federal record may understate what actually occurred, and inspection findings are point-in-time survey results, not a determination that any specific resident was harmed.

Deficiency timeline

How to read these codes ↓

Showing the 60 most recent of 126 federal records.

Citations are listed by scope/severity (most severe first), not chronologically; each entry is labeled current-cycle or historical.

2025-12-17
CURRENT CYCLE
F600S/S K

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-12-17
CURRENT CYCLE
F689S/S K

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-04-28
CURRENT CYCLE
F689S/S K

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

57 more citations on file — Abuse & neglect 5 · Accidents & supervision 1 · Pressure ulcers 2 · Medication & pharmacy 4 · Resident rights 11 · Other citations 31 (expand)
2026-03-19
CURRENT CYCLE
F689S/S J

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2026-03-19
CURRENT CYCLE
F760S/S E

Ensure that residents are free from significant medication errors.

2026-02-13
CURRENT CYCLE
F805S/S G

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

2026-02-13
CURRENT CYCLE
F921S/S E

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2026-02-13
CURRENT CYCLE
F583S/S E

Keep residents' personal and medical records private and confidential.

2026-02-13
CURRENT CYCLE
F760S/S E

Ensure that residents are free from significant medication errors.

2026-02-13
CURRENT CYCLE
F880S/S E

Provide and implement an infection prevention and control program.

2026-02-13
CURRENT CYCLE
F602S/S D

Protect each resident from the wrongful use of the resident's belongings or money.

2026-02-13
CURRENT CYCLE
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2026-02-13
CURRENT CYCLE
F585S/S D

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

2026-02-13
CURRENT CYCLE
F656S/S D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2025-12-17
CURRENT CYCLE
F805S/S G

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

2025-12-17
CURRENT CYCLE
F850S/S F

Hire a qualified full-time social worker in a facility with more than 120 beds.

2025-12-17
CURRENT CYCLE
F865S/S F

Have a plan that describes the process for conducting QAPI and QAA activities.

2025-12-17
CURRENT CYCLE
F658S/S E

Ensure services provided by the nursing facility meet professional standards of quality.

2025-12-17
CURRENT CYCLE
F880S/S E

Provide and implement an infection prevention and control program.

2025-12-17
CURRENT CYCLE
F558S/S E

Reasonably accommodate the needs and preferences of each resident.

2025-12-17
CURRENT CYCLE
F760S/S E

Ensure that residents are free from significant medication errors.

2025-12-17
CURRENT CYCLE
F584S/S E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2025-12-17
CURRENT CYCLE
F921S/S E

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2025-12-17
CURRENT CYCLE
F812S/S E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-12-17
CURRENT CYCLE
F583S/S E

Keep residents' personal and medical records private and confidential.

2025-12-17
CURRENT CYCLE
F610S/S E

Respond appropriately to all alleged violations.

2025-12-17
CURRENT CYCLE
F943S/S D

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

2025-12-17
CURRENT CYCLE
F944S/S D

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

2025-12-17
CURRENT CYCLE
F686S/S D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-12-17
CURRENT CYCLE
F609S/S D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2025-12-17
CURRENT CYCLE
F919S/S D

Make sure that a working call system is available in each resident's bathroom and bathing area.

2025-12-17
CURRENT CYCLE
F945S/S D

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

2025-12-17
CURRENT CYCLE
F730S/S D

Observe each nurse aide's job performance and give regular training.

2025-12-17
CURRENT CYCLE
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2025-12-17
CURRENT CYCLE
F926S/S D

Have policies on smoking.

2025-12-17
CURRENT CYCLE
F602S/S D

Protect each resident from the wrongful use of the resident's belongings or money.

2025-12-17
CURRENT CYCLE
F677S/S D

Provide care and assistance to perform activities of daily living for any resident who is unable.

2025-12-17
CURRENT CYCLE
F868S/S D

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

2025-12-17
CURRENT CYCLE
F684S/S D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-12-17
CURRENT CYCLE
F942S/S D

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

2025-12-17
CURRENT CYCLE
F585S/S D

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

2025-12-17
CURRENT CYCLE
F842S/S D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2025-12-17
CURRENT CYCLE
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2025-12-17
CURRENT CYCLE
F924S/S D

Put firmly secured handrails on each side of hallways.

2025-12-17
CURRENT CYCLE
F607S/S D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2025-12-17
CURRENT CYCLE
F656S/S D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2025-12-17
CURRENT CYCLE
F803S/S D

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

2025-12-17
CURRENT CYCLE
F554S/S D

Allow residents to self-administer drugs if determined clinically appropriate.

2025-12-17
CURRENT CYCLE
F946S/S D

Provide training in compliance and ethics.

2025-09-03
CURRENT CYCLE
F925S/S E

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2025-09-03
CURRENT CYCLE
F921S/S E

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2025-09-03
CURRENT CYCLE
F584S/S E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2025-09-03
CURRENT CYCLE
F677S/S D

Provide care and assistance to perform activities of daily living for any resident who is unable.

2025-09-03
CURRENT CYCLE
F755S/S D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2025-04-28
CURRENT CYCLE
F880S/S K

Provide and implement an infection prevention and control program.

2025-04-28
CURRENT CYCLE
F686S/S G

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-04-28
CURRENT CYCLE
F921S/S F

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2025-04-28
CURRENT CYCLE
F584S/S F

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2025-04-28
CURRENT CYCLE
F809S/S F

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

2025-04-28
CURRENT CYCLE
F925S/S F

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Overall CMS star rating

This facility: 1  ·  CMS state average: 3.0

Both figures as published by CMS.

You may be reading this record for the first time.

If something happened to someone you love at this facility, this federal record may be new to you today. The company that operates a nursing home, by contrast, is rarely seeing records like this for the first time — operators like these typically retain standing legal, risk, and insurance teams whose routine work includes records exactly like the one on this page. That is not a judgment of this facility; it is how the business is structured. Because strict time limits can apply, families often find it helps to have a qualified person review the record with them sooner rather than later.

Your federal record — tap to preview

Federal record

Parham Health Care & Rehab Center — Federal Record

CMS overall 1/5 · 89 current-cycle deficiencies · CMS abuse icon listed


Section 7 — Case Context

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SECTION 7 — CASE CONTEXT

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What happened

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If you believe a resident is in immediate danger, call 911. Care concerns can also be reported at no cost to your state survey agency or the Long-Term Care Ombudsman program (ltcombudsman.org) — independent of any legal inquiry.

How to read this record

Making sense of a CMS inspection record

CMS scores every citation on a grid from A to L, combining how widespread a finding was with how serious it was. A–C is a deficiency CMS classifies as no harm; D–F as the potential for harm; G–I as actual harm that reached a resident; and J–L as immediate jeopardy, CMS’s most serious level. Later letters mark more serious findings.

Three questions to ask on a tour

  • How is the home staffed on nights, weekends, and holidays?
  • What happens when a resident’s condition changes suddenly?
  • How, and how quickly, are families told about an incident?

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Download the full federal record (PDF) →