CareSentinel

Compiled from official CMS federal data

Deep Creek Health & Rehabilitation, CHESAPEAKE, VA — Violations & Inspection Reports

CCN 495330 · 1017 GEORGE WASHINGTON HIGHWAY NORTH, CHESAPEAKE, VA, 23323

Record as of Jun 2026 · Updated monthly from CMS

Does Deep Creek Health & Rehabilitation have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), Deep Creek Health & Rehabilitation (CCN 495330), in CHESAPEAKE, VA, has federal inspection findings.

In its current inspection cycle, CMS cited the facility for 23 deficiencies; the most severe is rated F — which CMS classifies as "potential for harm," a level below actual harm (risk, but no harm confirmed). The latest standard health inspection on file is dated 2021-07-22. Earlier-cycle citations appear in the dated timeline below as historical, not current. This page restates the federal record and draws no conclusion of its own.

Abuse-, fall-, and care-related findings on the federal record

  • 3 citations for accident hazards or inadequate supervision (F689) — the deficiency family behind fall-related findings; most recent Sep 2025.
  • 2 pressure-ulcer care citations (F686) — the consumer term is "bedsores"; most recent Jul 2021.
  • 7 findings on file from complaint-triggered inspections.

Every figure above restates CMS’s own dated record; this page draws no conclusion of its own. Strict state filing deadlines can apply to nursing-home injury claims — a licensed attorney in your state can review this record.

FOR FAMILIES

What brings you to this record?

The Federal Record

The most recent federal inspection on file records no actual-harm or immediate-jeopardy citations for this facility.

Below is this facility's federal inspection record as on file with CMS.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations.

About this record: Federal nursing-home surveys are conducted on a recurring cycle by state survey agencies acting on CMS's behalf, and the figures on this page are compiled from CMS's published provider data, as on file with CMS; the federal record may understate what actually occurred, and inspection findings are point-in-time survey results, not a determination that any specific resident was harmed.

Deficiency timeline

How to read these codes ↓

Citations are listed by scope/severity (most severe first), not chronologically; each entry is labeled current-cycle or historical.

2025-09-19
CURRENT CYCLE
F925S/S F

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2025-09-19
CURRENT CYCLE
F880S/S F

Provide and implement an infection prevention and control program.

2025-09-19
CURRENT CYCLE
F689S/S E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

54 more citations on file — Accidents & supervision 2 · Pressure ulcers 2 · Medication & pharmacy 2 · Resident rights 6 · Other citations 41 (expand)
2025-09-19
CURRENT CYCLE
F835S/S E

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

2025-09-19
CURRENT CYCLE
F582S/S D

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

2025-09-19
CURRENT CYCLE
F677S/S D

Provide care and assistance to perform activities of daily living for any resident who is unable.

2023-11-16
HISTORICAL
F689S/S D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2021-07-22
CURRENT CYCLE
F578S/S E

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

2021-07-22
CURRENT CYCLE
F640S/S E

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

2021-07-22
CURRENT CYCLE
F638S/S E

Assure that each resident’s assessment is updated at least once every 3 months.

2021-07-22
CURRENT CYCLE
F727S/S E

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

2021-07-22
CURRENT CYCLE
F947S/S D

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

2021-07-22
CURRENT CYCLE
F550S/S D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2021-07-22
CURRENT CYCLE
F577S/S D

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

2021-07-22
CURRENT CYCLE
F582S/S D

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

2021-07-22
CURRENT CYCLE
F622S/S D

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

2021-07-22
CURRENT CYCLE
F623S/S D

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

2021-07-22
CURRENT CYCLE
F625S/S D

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

2021-07-22
CURRENT CYCLE
F637S/S D

Assess the resident when there is a significant change in condition

2021-07-22
CURRENT CYCLE
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2021-07-22
CURRENT CYCLE
F686S/S D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2021-07-22
CURRENT CYCLE
F689S/S D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2021-07-22
CURRENT CYCLE
F761S/S D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2021-07-22
CURRENT CYCLE
F814S/S D

Dispose of garbage and refuse properly.

2019-04-16
HISTORICAL
F770S/S E

Provide timely, quality laboratory services/tests to meet the needs of residents.

2019-04-16
HISTORICAL
F623S/S E

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

2019-04-16
HISTORICAL
F625S/S E

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

2019-04-16
HISTORICAL
F645S/S E

PASARR screening for Mental disorders or Intellectual Disabilities

2019-04-16
HISTORICAL
F727S/S E

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

2019-04-16
HISTORICAL
F622S/S E

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

2019-04-16
HISTORICAL
F687S/S D

Provide appropriate foot care.

2019-04-16
HISTORICAL
F755S/S D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2019-04-16
HISTORICAL
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2019-04-16
HISTORICAL
F697S/S D

Provide safe, appropriate pain management for a resident who requires such services.

2019-04-16
HISTORICAL
F810S/S D

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

2019-04-16
HISTORICAL
F641S/S D

Ensure each resident receives an accurate assessment.

2019-04-16
HISTORICAL
F582S/S D

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

2019-04-16
HISTORICAL
F684S/S D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2019-04-16
HISTORICAL
F686S/S D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2019-04-16
HISTORICAL
F880S/S D

Provide and implement an infection prevention and control program.

2019-04-16
HISTORICAL
F640S/S B

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

2017-07-27
HISTORICAL
F250S/S E

Provide medically-related social services to help each resident achieve the highest possible quality of life.

2017-07-27
HISTORICAL
F309S/S E

Provide necessary care and services to maintain or improve the highest well being of each resident .

2017-07-27
HISTORICAL
F278S/S E

Ensure each resident receives an accurate assessment by a qualified health professional.

2017-07-27
HISTORICAL
F287S/S E

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

2017-07-27
HISTORICAL
F285S/S E

Coordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.

2017-07-27
HISTORICAL
F469S/S E

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2017-07-27
HISTORICAL
F280S/S E

Allow residents the right to participate in the planning or revision of care and treatment.

2017-07-27
HISTORICAL
F323S/S E

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

2017-07-27
HISTORICAL
F241S/S D

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

2017-07-27
HISTORICAL
F159S/S D

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

2017-07-27
HISTORICAL
F332S/S D

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

2017-07-27
HISTORICAL
F314S/S D

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

2017-07-27
HISTORICAL
F425S/S D

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

2017-07-27
HISTORICAL
F431S/S D

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

2017-07-27
HISTORICAL
F281S/S D

Ensure services provided by the nursing facility meet professional standards of quality.

2017-07-27
HISTORICAL
F514S/S D

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

Overall CMS star rating

This facility: 2  ·  CMS state average: 3.0

Both figures as published by CMS.

You may be reading this record for the first time.

If something happened to someone you love at this facility, this federal record may be new to you today. The company that operates a nursing home, by contrast, is rarely seeing records like this for the first time — operators like these typically retain standing legal, risk, and insurance teams whose routine work includes records exactly like the one on this page. That is not a judgment of this facility; it is how the business is structured. Because strict time limits can apply, families often find it helps to have a qualified person review the record with them sooner rather than later.

Your federal record — tap to preview

Federal record

Deep Creek Health & Rehabilitation — Federal Record

CMS overall 2/5 · 23 current-cycle deficiencies


Section 7 — Case Context

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SECTION 7 — CASE CONTEXT

Add what you saw at Deep Creek Health & Rehabilitation to this record

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What happened

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If you believe a resident is in immediate danger, call 911. Care concerns can also be reported at no cost to your state survey agency or the Long-Term Care Ombudsman program (ltcombudsman.org) — independent of any legal inquiry.

How to read this record

Making sense of a CMS inspection record

CMS scores every citation on a grid from A to L, combining how widespread a finding was with how serious it was. A–C is a deficiency CMS classifies as no harm; D–F as the potential for harm; G–I as actual harm that reached a resident; and J–L as immediate jeopardy, CMS’s most serious level. Later letters mark more serious findings.

Three questions to ask on a tour

  • How is the home staffed on nights, weekends, and holidays?
  • What happens when a resident’s condition changes suddenly?
  • How, and how quickly, are families told about an incident?

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Download the full federal record (PDF) →