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Compiled from official CMS federal data

CONCORD CARE CENTER OF TOLEDO, TOLEDO, OH — Violations & Inspection Reports

CCN 365030 · 3121 GLANZMAN RD, TOLEDO, OH, 43614

Record as of Jun 2026 · Updated monthly from CMS

Does CONCORD CARE CENTER OF TOLEDO have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), CONCORD CARE CENTER OF TOLEDO (CCN 365030), in TOLEDO, OH, has federal inspection findings.

In its current inspection cycle, CMS cited the facility for 17 deficiencies; the most severe is rated G, a level CMS classifies as actual harm. The latest standard health inspection on file is dated 2025-07-31. Earlier-cycle citations appear in the dated timeline below as historical, not current. CMS has $29,198 in civil money penalties on file against the facility. The record also includes 4 abuse- or neglect-related citations in CMS's "Freedom from Abuse, Neglect, and Exploitation" family (F600-series; most recent Jul 2025). This page restates the federal record and draws no conclusion of its own.

Abuse-, fall-, and care-related findings on the federal record

  • 4 citations in CMS's "Freedom from Abuse, Neglect, and Exploitation" family (F600-series) — most recent Jul 2025.
  • 3 citations for accident hazards or inadequate supervision (F689) — the deficiency family behind fall-related findings; most recent Jul 2025.
  • 1 nutrition and hydration citation (F692) — the consumer terms are "malnutrition" and "dehydration"; most recent Dec 2022.
  • 32 findings on file from complaint-triggered inspections.

Every figure above restates CMS’s own dated record; this page draws no conclusion of its own. Strict state filing deadlines can apply to nursing-home injury claims — a licensed attorney in your state can review this record.

FOR FAMILIES

What brings you to this record?

The Federal Record

At its most recent federal inspection, CMS cited this facility for 1 deficiency that CMS classified as "actual harm" — its category for harm that reached a resident, above the level of risk alone.

Below is this facility's federal inspection record as on file with CMS.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations.

Civil money penalties on file

$29,198

Have a lawyer review this record →

About this record: Federal nursing-home surveys are conducted on a recurring cycle by state survey agencies acting on CMS's behalf, and the figures on this page are compiled from CMS's published provider data, as on file with CMS; the federal record may understate what actually occurred, and inspection findings are point-in-time survey results, not a determination that any specific resident was harmed.

Deficiency timeline

How to read these codes ↓

Citations are listed by scope/severity (most severe first), not chronologically; each entry is labeled current-cycle or historical.

2025-07-31
CURRENT CYCLE
F689S/S G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-09-21
HISTORICAL
F689S/S G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2026-03-20
CURRENT CYCLE
F921S/S E

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

55 more citations on file — Abuse & neglect 4 · Accidents & supervision 1 · Nutrition & hydration 1 · Medication & pharmacy 6 · Resident rights 10 · Other citations 31 (expand)
2026-02-24
CURRENT CYCLE
F921S/S E

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2026-02-24
CURRENT CYCLE
F925S/S E

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2026-02-24
CURRENT CYCLE
F679S/S E

Provide activities to meet all resident's needs.

2025-09-02
CURRENT CYCLE
F925S/S E

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2025-07-31
CURRENT CYCLE
F584S/S E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2025-07-31
CURRENT CYCLE
F883S/S D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

2025-07-31
CURRENT CYCLE
F558S/S D

Reasonably accommodate the needs and preferences of each resident.

2025-07-31
CURRENT CYCLE
F609S/S D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2025-07-31
CURRENT CYCLE
F645S/S D

PASARR screening for Mental disorders or Intellectual Disabilities

2025-07-31
CURRENT CYCLE
F677S/S D

Provide care and assistance to perform activities of daily living for any resident who is unable.

2025-07-31
CURRENT CYCLE
F685S/S D

Assist a resident in gaining access to vision and hearing services.

2025-07-31
CURRENT CYCLE
F695S/S D

Provide safe and appropriate respiratory care for a resident when needed.

2025-07-31
CURRENT CYCLE
F770S/S D

Provide timely, quality laboratory services/tests to meet the needs of residents.

2025-07-31
CURRENT CYCLE
F791S/S D

Provide or obtain dental services for each resident.

2025-07-31
CURRENT CYCLE
F842S/S D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2025-02-05
HISTORICAL
F740S/S D

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

2025-02-05
HISTORICAL
F755S/S D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2025-02-05
HISTORICAL
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2025-01-07
HISTORICAL
F759S/S D

Ensure medication error rates are not 5 percent or greater.

2024-12-03
HISTORICAL
F949S/S F

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

2024-12-03
HISTORICAL
F600S/S E

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2024-12-03
HISTORICAL
F921S/S E

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2024-12-03
HISTORICAL
F926S/S E

Have policies on smoking.

2024-12-03
HISTORICAL
F609S/S E

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2024-12-03
HISTORICAL
F925S/S E

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2024-10-29
HISTORICAL
F921S/S F

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2024-10-29
HISTORICAL
F926S/S E

Have policies on smoking.

2024-05-29
HISTORICAL
F759S/S D

Ensure medication error rates are not 5 percent or greater.

2024-04-24
HISTORICAL
F569S/S E

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

2024-04-24
HISTORICAL
F760S/S D

Ensure that residents are free from significant medication errors.

2024-04-24
HISTORICAL
F567S/S D

Honor the resident's right to manage his or her financial affairs.

2024-04-24
HISTORICAL
F761S/S D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

2024-02-01
HISTORICAL
F684S/S D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2024-02-01
HISTORICAL
F580S/S D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2024-01-16
HISTORICAL
F880S/S E

Provide and implement an infection prevention and control program.

2024-01-16
HISTORICAL
F689S/S E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-01-16
HISTORICAL
F842S/S E

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2023-11-21
HISTORICAL
F609S/S D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2023-06-22
HISTORICAL
F550S/S D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2022-12-07
HISTORICAL
F925S/S F

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2022-12-07
HISTORICAL
F812S/S F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2022-12-07
HISTORICAL
F803S/S E

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

2022-12-07
HISTORICAL
F926S/S E

Have policies on smoking.

2022-12-07
HISTORICAL
F578S/S E

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

2022-12-07
HISTORICAL
F921S/S E

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2022-12-07
HISTORICAL
F687S/S D

Provide appropriate foot care.

2022-12-07
HISTORICAL
F842S/S D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2022-12-07
HISTORICAL
F760S/S D

Ensure that residents are free from significant medication errors.

2022-12-07
HISTORICAL
F695S/S D

Provide safe and appropriate respiratory care for a resident when needed.

2022-12-07
HISTORICAL
F636S/S D

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

2022-12-07
HISTORICAL
F692S/S D

Provide enough food/fluids to maintain a resident's health.

2019-10-31
HISTORICAL
F582S/S D

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

2019-10-31
HISTORICAL
F578S/S D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

2019-10-31
HISTORICAL
F693S/S D

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

2019-10-31
HISTORICAL
F917S/S D

Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.

Overall CMS star rating

This facility: 2  ·  CMS state average: 3.2

Both figures as published by CMS.

You may be reading this record for the first time.

If something happened to someone you love at this facility, this federal record may be new to you today. The company that operates a nursing home, by contrast, is rarely seeing records like this for the first time — operators like these typically retain standing legal, risk, and insurance teams whose routine work includes records exactly like the one on this page. That is not a judgment of this facility; it is how the business is structured. Because strict time limits can apply, families often find it helps to have a qualified person review the record with them sooner rather than later.

Your federal record — tap to preview

Federal record

CONCORD CARE CENTER OF TOLEDO — Federal Record

CMS overall 2/5 · 17 current-cycle deficiencies


Section 7 — Case Context

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SECTION 7 — CASE CONTEXT

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What happened

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How to read this record

Making sense of a CMS inspection record

CMS scores every citation on a grid from A to L, combining how widespread a finding was with how serious it was. A–C is a deficiency CMS classifies as no harm; D–F as the potential for harm; G–I as actual harm that reached a resident; and J–L as immediate jeopardy, CMS’s most serious level. Later letters mark more serious findings.

Three questions to ask on a tour

  • How is the home staffed on nights, weekends, and holidays?
  • What happens when a resident’s condition changes suddenly?
  • How, and how quickly, are families told about an incident?

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Download the full federal record (PDF) →