CareSentinel

Compiled from official CMS federal data

COLONIAL HEALTH & REHAB CENTER, LLC, VIRGINIA BEACH, VA — Violations & Inspection Reports

CCN 495392 · 1604 OLD DONATION PKWY, VIRGINIA BEACH, VA, 23454

Record as of Jun 2026 · Updated monthly from CMS

Does COLONIAL HEALTH & REHAB CENTER, LLC have a federal violation or abuse history?

According to the public federal record on file with the Centers for Medicare & Medicaid Services (CMS), COLONIAL HEALTH & REHAB CENTER, LLC (CCN 495392), in VIRGINIA BEACH, VA, has federal inspection findings.

In its current inspection cycle, CMS cited the facility for 29 deficiencies; the most severe is rated G, a level CMS classifies as actual harm. The latest standard health inspection on file is dated 2024-09-18. Earlier-cycle citations appear in the dated timeline below as historical, not current. CMS has $78,455 in civil money penalties on file against the facility. The record also includes 5 abuse- or neglect-related citations in CMS's "Freedom from Abuse, Neglect, and Exploitation" family (F600-series; most recent Sep 2024). This page restates the federal record and draws no conclusion of its own.

Abuse-, fall-, and care-related findings on the federal record

  • 5 citations in CMS's "Freedom from Abuse, Neglect, and Exploitation" family (F600-series) — most recent Sep 2024.
  • 1 citation for accident hazards or inadequate supervision (F689) — the deficiency family behind fall-related findings; most recent Jul 2021.
  • 1 pressure-ulcer care citation (F686) — the consumer term is "bedsores"; most recent Jul 2021.
  • 13 findings on file from complaint-triggered inspections.

Every figure above restates CMS’s own dated record; this page draws no conclusion of its own. Strict state filing deadlines can apply to nursing-home injury claims — a licensed attorney in your state can review this record.

FOR FAMILIES

What brings you to this record?

The Federal Record

At its most recent federal inspection, CMS cited this facility for 3 deficiencies that CMS classified as "actual harm" — its category for harm that reached a resident, above the level of risk alone.

Below is this facility's federal inspection record as on file with CMS.

Scope & Severity — current cycle

ANo Harm
BNo Harm
CNo Harm
DPotential
EPotential
FPotential
GActual Harm
HActual Harm
IActual Harm
JImm. Jeopardy
KImm. Jeopardy
LImm. Jeopardy

CMS's own A–L scope/severity grid. Plotted cells mark this facility's most recent (current-cycle) citations.

Civil money penalties on file

$78,455

Have a lawyer review this record →

About this record: Federal nursing-home surveys are conducted on a recurring cycle by state survey agencies acting on CMS's behalf, and the figures on this page are compiled from CMS's published provider data, as on file with CMS; the federal record may understate what actually occurred, and inspection findings are point-in-time survey results, not a determination that any specific resident was harmed.

Deficiency timeline

How to read these codes ↓

Showing the 60 most recent of 62 federal records.

Citations are listed by scope/severity (most severe first), not chronologically; each entry is labeled current-cycle or historical.

2024-09-18
CURRENT CYCLE
F684S/S G

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2024-09-18
CURRENT CYCLE
F710S/S G

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

2024-09-18
CURRENT CYCLE
F697S/S G

Provide safe, appropriate pain management for a resident who requires such services.

57 more citations on file — Abuse & neglect 5 · Accidents & supervision 1 · Pressure ulcers 1 · Medication & pharmacy 5 · Resident rights 6 · Other citations 37 (expand)
2024-09-18
CURRENT CYCLE
F880S/S F

Provide and implement an infection prevention and control program.

2024-09-18
CURRENT CYCLE
F755S/S E

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2024-09-18
CURRENT CYCLE
F804S/S E

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

2024-09-18
CURRENT CYCLE
F656S/S E

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2024-09-18
CURRENT CYCLE
F695S/S E

Provide safe and appropriate respiratory care for a resident when needed.

2024-09-18
CURRENT CYCLE
F622S/S E

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

2024-09-18
CURRENT CYCLE
F757S/S E

Ensure each resident’s drug regimen must be free from unnecessary drugs.

2024-09-18
CURRENT CYCLE
F623S/S E

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

2024-09-18
CURRENT CYCLE
F840S/S D

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

2024-09-18
CURRENT CYCLE
F607S/S D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2024-09-18
CURRENT CYCLE
F609S/S D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2024-09-18
CURRENT CYCLE
F625S/S D

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

2024-09-18
CURRENT CYCLE
F635S/S D

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

2024-09-18
CURRENT CYCLE
F641S/S D

Ensure each resident receives an accurate assessment.

2024-09-18
CURRENT CYCLE
F658S/S D

Ensure services provided by the nursing facility meet professional standards of quality.

2024-09-18
CURRENT CYCLE
F677S/S D

Provide care and assistance to perform activities of daily living for any resident who is unable.

2024-09-18
CURRENT CYCLE
F693S/S D

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

2024-09-18
CURRENT CYCLE
F694S/S D

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

2024-09-18
CURRENT CYCLE
F700S/S D

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

2024-09-18
CURRENT CYCLE
F732S/S D

Post nurse staffing information every day.

2024-09-18
CURRENT CYCLE
F756S/S D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

2024-09-18
CURRENT CYCLE
F805S/S D

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

2024-09-18
CURRENT CYCLE
F836S/S D

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

2024-09-18
CURRENT CYCLE
F550S/S D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2024-09-18
CURRENT CYCLE
F842S/S D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2024-09-18
CURRENT CYCLE
F849S/S D

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

2023-06-02
HISTORICAL
F755S/S E

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2021-07-08
HISTORICAL
F686S/S G

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2021-07-08
HISTORICAL
F812S/S F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2021-07-08
HISTORICAL
F677S/S E

Provide care and assistance to perform activities of daily living for any resident who is unable.

2021-07-08
HISTORICAL
F578S/S E

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

2021-07-08
HISTORICAL
F558S/S E

Reasonably accommodate the needs and preferences of each resident.

2021-07-08
HISTORICAL
F676S/S D

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

2021-07-08
HISTORICAL
F842S/S D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2021-07-08
HISTORICAL
F622S/S D

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

2021-07-08
HISTORICAL
F791S/S D

Provide or obtain dental services for each resident.

2021-07-08
HISTORICAL
F684S/S D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2021-07-08
HISTORICAL
F550S/S D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2021-07-08
HISTORICAL
F689S/S D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2021-07-08
HISTORICAL
F695S/S D

Provide safe and appropriate respiratory care for a resident when needed.

2021-07-08
HISTORICAL
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2021-07-08
HISTORICAL
F551S/S D

Give the resident's representative the ability to exercise the resident's rights.

2019-11-14
HISTORICAL
F921S/S E

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2019-11-14
HISTORICAL
F622S/S E

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

2019-11-14
HISTORICAL
F656S/S E

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2019-11-14
HISTORICAL
F625S/S E

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

2019-11-14
HISTORICAL
F688S/S D

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

2019-11-14
HISTORICAL
F609S/S D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2019-11-14
HISTORICAL
F607S/S D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2019-11-14
HISTORICAL
F600S/S D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2019-11-14
HISTORICAL
F880S/S D

Provide and implement an infection prevention and control program.

2019-11-14
HISTORICAL
F584S/S D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2019-11-14
HISTORICAL
F842S/S D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2019-11-14
HISTORICAL
F677S/S D

Provide care and assistance to perform activities of daily living for any resident who is unable.

2019-11-14
HISTORICAL
F758S/S D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

2019-11-14
HISTORICAL
F641S/S D

Ensure each resident receives an accurate assessment.

2019-11-14
HISTORICAL
F657S/S D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Overall CMS star rating

This facility: 1  ·  CMS state average: 3.0

Both figures as published by CMS.

You may be reading this record for the first time.

If something happened to someone you love at this facility, this federal record may be new to you today. The company that operates a nursing home, by contrast, is rarely seeing records like this for the first time — operators like these typically retain standing legal, risk, and insurance teams whose routine work includes records exactly like the one on this page. That is not a judgment of this facility; it is how the business is structured. Because strict time limits can apply, families often find it helps to have a qualified person review the record with them sooner rather than later.

Your federal record — tap to preview

Federal record

COLONIAL HEALTH & REHAB CENTER, LLC — Federal Record

CMS overall 1/5 · 29 current-cycle deficiencies


Section 7 — Case Context

Your answers below fill this section.

  • Relationship:
  • What happened:
  • When:
  • Outcome:
  • Documentation:
  • Statement:

SECTION 7 — CASE CONTEXT

Add what you saw at COLONIAL HEALTH & REHAB CENTER, LLC to this record

No call centers, no auctions. CareSentinel is an independent service that compiles the public CMS record and does not provide legal advice. The federal record is a point-in-time inspection record and may understate what actually occurred. CareSentinel is operated by Nodal Logics LLC.

Strict time limits can apply to taking legal action — consider consulting a qualified attorney promptly.

What happened

What happened? Tap a category to see options — select all that apply. 'Other / I'm not sure' is fine.

No personal details on this step.

If you believe a resident is in immediate danger, call 911. Care concerns can also be reported at no cost to your state survey agency or the Long-Term Care Ombudsman program (ltcombudsman.org) — independent of any legal inquiry.

How to read this record

Making sense of a CMS inspection record

CMS scores every citation on a grid from A to L, combining how widespread a finding was with how serious it was. A–C is a deficiency CMS classifies as no harm; D–F as the potential for harm; G–I as actual harm that reached a resident; and J–L as immediate jeopardy, CMS’s most serious level. Later letters mark more serious findings.

Three questions to ask on a tour

  • How is the home staffed on nights, weekends, and holidays?
  • What happens when a resident’s condition changes suddenly?
  • How, and how quickly, are families told about an incident?

Compare this facility on CMS’s own Care Compare →

Download the full federal record (PDF) →