Polaris Rehabilitation and Care Center

Special Focus Facility candidate · CMS abuse icon · CCN 535025 · NORTH BIG HORN HOSPITAL DISTRICT · For profit - Limited Liability company · 105 certified beds · Laramie · WY


Polaris Rehabilitation and Care Center is a 105-bed nursing home in Cheyenne, Wyoming. CMS has certified it for Medicare and Medicaid since 1984-10-16. It averages 69.3 residents a day.

What harm was found in the violations cited at Polaris Rehabilitation and Care Center?

CMS lists 39 health-inspection deficiencies for Polaris Rehabilitation and Care Center since 2023-06-22, 35 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-04-22.

Survey dateTagDeficiencySeverity
2026-04-22F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.F
2026-04-22F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.E
2026-01-15F0756, F0761, F0812Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2026-01-15F0605, F0637, F0693, F0729, F0880Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Assess the resident when there is a significant change in condition / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. / Provide and implement an infection prevention and control program.D
2025-11-14F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-10-24F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.G
2025-10-24F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.F
2025-10-24F0557, F0580, F0677, F0686, F0690Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2025-08-28F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.F
2025-08-28F0677, F0732Provide care and assistance to perform activities of daily living for any resident who is unable. / Post nurse staffing information every day.E
2025-08-07F0760Ensure that residents are free from significant medication errors.G
2025-08-07F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-10-24F0880Provide and implement an infection prevention and control program.F
2024-10-24F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.E
2024-08-23F0695Provide safe and appropriate respiratory care for a resident when needed.D
2024-06-26F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.E
2024-06-26F0655, F0657, F0689, F0883Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Develop and implement policies and procedures for flu and pneumonia vaccinations.D
2024-06-26F0732Post nurse staffing information every day.B
2024-01-19F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2024-01-19F0689, F0806Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.D
2023-06-22F0578, F0604, F0758, F0880Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Provide and implement an infection prevention and control program.D

Why was Polaris Rehabilitation and Care Center fined?

DateTypeAmount
2025-08-07Fine$62,647

How is Polaris Rehabilitation and Care Center staffed relative to the WY average?

MeasureThis facilityWY average
Total nurse staffing hours per resident per day3.493903.86766
Total nursing staff turnover (%)69.051.8
Average number of residents per day69.355.6

Who owns Polaris Rehabilitation and Care Center?

Polaris Rehabilitation and Care Center is registered with CMS as For profit - Limited Liability company, operates under the legal business name NORTH BIG HORN HOSPITAL DISTRICT.

RoleOwnerAssociation date
DIRECT OWNERSHIP INTERESTNORTH BIG HORN HOSPITAL DISTRICTsince 10/01/2024
MANAGING CONTROL - GOVERNING BODYMORRISON, ROBERT, SIMMONS, BENJAMIN, WINTERHOLLER, DAVIDsince 10/01/2024
OPERATIONAL/MANAGERIAL CONTROLCHEYENNE OPCO LLC, NORTH BIG HORN HOSPITAL DISTRICT, CONNELL, ERIC, MELVIN, ERIC, MORRISON, ROBERT, SIMMONS, BENJAMIN, WINTERHOLLER, DAVIDsince 01/24/2025
ADP OF THE SNFCHEYENNE OPCO LLC, MELVIN, ERICsince 01/24/2025

Were you or a family member harmed at Polaris Rehabilitation and Care Center?