New Horizons Care Center

CMS abuse icon · In hospital · CCN 535030 · NORTH BIG HORN HOSPITAL DISTRICT · Government - Hospital district · 85 certified beds · Big Horn · WY


New Horizons Care Center is a 85-bed nursing home in Lovell, Wyoming. CMS has certified it for Medicare and Medicaid since 1988-01-13. It averages 59.8 residents a day.

What harm was found in the violations cited at New Horizons Care Center?

CMS lists 14 health-inspection deficiencies for New Horizons Care Center since 2022-08-18, 12 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-10.

Survey dateTagDeficiencySeverity
2026-06-10F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2026-06-10F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2025-04-02F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2025-01-09F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.E
2025-01-09F0578, F0677, F0690Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2024-08-28F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2024-08-28F0609, F0656Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2023-10-19F0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.D
2023-10-19F0732Post nurse staffing information every day.B
2022-08-18F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E
2022-08-18F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D

Why was New Horizons Care Center fined?

DateTypeAmount
2024-08-28Fine$7,521

How is New Horizons Care Center staffed relative to the WY average?

MeasureThis facilityWY average
Total nurse staffing hours per resident per day3.599463.86766
Total nursing staff turnover (%)33.951.8
Average number of residents per day59.855.6

Who owns New Horizons Care Center?

New Horizons Care Center is registered with CMS as Government - Hospital district, operates under the legal business name NORTH BIG HORN HOSPITAL DISTRICT.

RoleOwnerAssociation date
CORPORATE DIRECTORCONNELL, ERIC, WINTERHOLLER, DAVIDsince 01/01/2017
CORPORATE OFFICERCROSBY, BRETT, MATHEWS, MARY, MORRISON, ROBERT, SIMMONS, BENJAMINsince 01/01/2004
OPERATIONAL/MANAGERIAL CONTROLNORTH BIG HORN HOSPITAL DISTRICT, CALDWELL, TROY, CONNELL, ERICsince 03/29/2007
ADP OF THE SNFCALDWELL, TROY, CONNELL, ERICsince 12/24/2024

Were you or a family member harmed at New Horizons Care Center?