NELLA'S AT AUTUMN LAKE HEALTHCARE
NELLA'S AT AUTUMN LAKE HEALTHCARE is a 100-bed nursing home in ELKINS, West Virginia. CMS has certified it for Medicare and Medicaid since 2021-12-23. It averages 94.7 residents a day.
What harm was found in the violations cited at NELLA'S AT AUTUMN LAKE HEALTHCARE?
CMS lists 35 health-inspection deficiencies for NELLA'S AT AUTUMN LAKE HEALTHCARE since 2021-06-02, 32 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is L; the most recent health inspection was 2025-12-30.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-12-30 | F0801, F0812, F0880 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | F |
| 2025-12-30 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| 2025-08-05 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | L |
| 2025-08-05 | F0656, F0657, F0679, F0812, F0842 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide activities to meet all resident's needs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| 2025-08-05 | F0584, F0628, F0641, F0644, F0745, F0825, F0880 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Ensure each resident receives an accurate assessment. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Provide or get specialized rehabilitative services as required for a resident. / Provide and implement an infection prevention and control program. | D |
| 2024-07-04 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| 2024-07-04 | F0908 | Keep all essential equipment working safely. | D |
| 2023-11-08 | F0585, F0600, F0641, F0697, F0812 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure each resident receives an accurate assessment. / Provide safe, appropriate pain management for a resident who requires such services. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2023-11-08 | F0584, F0609, F0645, F0684, F0689, F0943, F0947 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / PASARR screening for Mental disorders or Intellectual Disabilities / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D |
| 2023-11-08 | F0732 | Post nurse staffing information every day. | C |
| 2021-06-02 | F0561, F0761 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E |
| 2021-06-02 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D |
Why was NELLA'S AT AUTUMN LAKE HEALTHCARE fined 2 times?
| Date | Type | Amount |
|---|---|---|
| 2025-08-05 | Fine | $22,474 |
| 2023-11-08 | Fine | $37,336 |
How is NELLA'S AT AUTUMN LAKE HEALTHCARE staffed relative to the WV average?
| Measure | This facility | WV average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.29033 | 3.66055 |
| Total nursing staff turnover (%) | 44.0 | 44.1 |
| Average number of residents per day | 94.7 | 78.4 |
Who owns NELLA'S AT AUTUMN LAKE HEALTHCARE, and what chain is it in?
NELLA'S AT AUTUMN LAKE HEALTHCARE is registered with CMS as For profit - Limited Liability company, operates under the legal business name 499 FERGUSON ROAD OPCO LLC and belongs to the AUTUMN LAKE HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | NELLAS OPCO HOLDCO LLC | since 06/01/2021 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | A & R STERN FAMILY WV HOLDINGS LLC | since 06/01/2021 |
| INDIRECT OWNERSHIP INTEREST | STERN, ARYEH | since 06/01/2021 |
| OPERATIONAL/MANAGERIAL CONTROL | BOLYARD, JONTHAN, CHUA, CATHERINE, SCHWARTZ, MARK | since 02/01/2024 |
| ADP OF THE SNF | A & R STERN FAMILY WV HOLDINGS LLC, A STERN FAMILY TRUST WV, ACCURATE STAFFING LLC, BRAND SONNENSCHINE LLP, R STERN FAMILY TRUST, BOLYARD, JONTHAN, CHUA, CATHERINE, STERN, ARYEH | since 02/01/2024 |
Were you or a family member harmed at NELLA'S AT AUTUMN LAKE HEALTHCARE?