POCAHONTAS CENTER

CCN 515183 · STILLWELL ROAD OPERATIONS LLC · For profit - Corporation · GENESIS HEALTHCARE chain · 68 certified beds · Pocahontas · WV


POCAHONTAS CENTER is a 68-bed nursing home in MARLINTON, West Virginia. CMS has certified it for Medicare and Medicaid since 2003-02-01. It averages 61.3 residents a day.

What harm was found in the violations cited at POCAHONTAS CENTER?

CMS lists 55 health-inspection deficiencies for POCAHONTAS CENTER since 2023-02-22, 49 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-02-02.

Survey dateTagDeficiencySeverity
2026-02-02F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2025-12-17F0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.J
2025-11-05F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2025-11-05F0725, F0732Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Post nurse staffing information every day.F
2025-11-05F0574, F0677, F0842, F0847The resident has the right to receive notices in a format and a language he or she understands. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.E
2025-11-05F0550, F0553, F0584, F0609, F0610, F0627, F0641, F0656, F0684, F0730, F0804, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Observe each nurse aide's job performance and give regular training. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Provide and implement an infection prevention and control program.D
2024-08-01F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.K
2024-08-01F0689, F0727, F0730, F0838Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Observe each nurse aide's job performance and give regular training. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.F
2024-08-01F0607, F0609, F0610, F0761, F0880Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.E
2024-08-01F0550, F0578, F0584, F0623, F0625, F0644, F0656, F0657, F0684, F0690, F0699, F0745, F0757, F0842Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide care or services that was trauma informed and/or culturally competent. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-08-01F0732Post nurse staffing information every day.C
2023-08-30F0804, F0812Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2023-08-30F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2023-02-22F0656, F0880Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide and implement an infection prevention and control program.E
2023-02-22F0684, F0690, F0756Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.D
2023-02-22F0732Post nurse staffing information every day.B

Why was POCAHONTAS CENTER fined 3 times?

DateTypeAmount
2025-11-05Fine$9,113
2025-11-05Fine$8,281
2024-08-01Fine$176,498

How is POCAHONTAS CENTER staffed relative to the WV average?

MeasureThis facilityWV average
Total nurse staffing hours per resident per day2.996763.66055
Total nursing staff turnover (%)63.844.1
Average number of residents per day61.378.4

Who owns POCAHONTAS CENTER, and what chain is it in?

POCAHONTAS CENTER is registered with CMS as For profit - Corporation, operates under the legal business name STILLWELL ROAD OPERATIONS LLC and belongs to the GENESIS HEALTHCARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTGENESIS WV HOLDINGS LLCsince 04/01/2011
5% OR GREATER INDIRECT OWNERSHIP INTERESTFC-GEN OPERATIONS INVESTMENT LLC, GEN OPERATIONS I LLC, GEN OPERATIONS II LLC, GENESIS HEALTHCARE INC, GENESIS HEALTHCARE LLC, GENESIS HOLDINGS LLC, GENESIS OPERATIONS LLC, GHC HOLDINGS LLC, SUN HEALTHCARE GROUP INC, WHITMAN, ARNOLDsince 02/02/2015
CORPORATE OFFICERBERG, MICHAEL, BRIDGEFORD, LAURA, MENDELSON, AVIsince 03/02/2015
OPERATIONAL/MANAGERIAL CONTROLFAULKINER, KELBY, LARSON, ANTHONY, MORRIS, DIANEsince 03/26/2024
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFMORRIS, DIANEsince 12/17/2025
ADP OF THE SNFGENESIS HEALTHCARE LLC, FAULKINER, KELBY, LARSON, ANTHONY, MORRIS, DIANEsince 03/26/2024

Were you or a family member harmed at POCAHONTAS CENTER?