MERCER HEALTHCARE CENTER
MERCER HEALTHCARE CENTER is a 123-bed nursing home in BLUEFIELD, West Virginia. CMS has certified it for Medicare and Medicaid since 1975-01-15. It averages 118.0 residents a day.
What harm was found in the violations cited at MERCER HEALTHCARE CENTER?
CMS lists 82 health-inspection deficiencies for MERCER HEALTHCARE CENTER, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-06-18.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-18 | F0656, F0679 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide activities to meet all resident's needs. | E |
| 2026-06-18 | F0578, F0582, F0628, F0641, F0644, F0684, F0695, F0842 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Ensure each resident receives an accurate assessment. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe and appropriate respiratory care for a resident when needed. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2025-01-28 | F0689, F0697, F0761, F0805, F0812, F0865 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe, appropriate pain management for a resident who requires such services. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have a plan that describes the process for conducting QAPI and QAA activities. | E |
| 2025-01-28 | F0550, F0610, F0641, F0644, F0656, F0657, F0679, F0684, F0740, F0745, F0760, F0791, F0804, F0810, F0842, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Respond appropriately to all alleged violations. / Ensure each resident receives an accurate assessment. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide activities to meet all resident's needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Ensure that residents are free from significant medication errors. / Provide or obtain dental services for each resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Provide special eating equipment and utensils for residents who need them and appropriate assistance. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. | D |
| 2024-06-12 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | J |
| 2024-06-12 | F0684, F0880 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide and implement an infection prevention and control program. | D |
| 2024-05-07 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | J |
| 2024-05-07 | F0584, F0609 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E |
| 2024-05-07 | F0558, F0610, F0677 | Reasonably accommodate the needs and preferences of each resident. / Respond appropriately to all alleged violations. / Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| 2024-01-31 | F0732 | Post nurse staffing information every day. | F |
| 2024-01-31 | F0553, F0684, F0755, F0802, F0803, F0804, F0812, F0880 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2024-01-31 | F0559, F0583, F0610, F0656, F0689, F0692, F0698, F0808 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. / Keep residents' personal and medical records private and confidential. / Respond appropriately to all alleged violations. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D |
| 2023-08-22 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F |
| 2023-08-22 | F0610, F0657, F0684, F0726, F0812, F0847, F0880 | Respond appropriately to all alleged violations. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. / Provide and implement an infection prevention and control program. | E |
| 2023-08-22 | F0583, F0585, F0607, F0609, F0641, F0656, F0661, F0677, F0692, F0694, F0698, F0756, F0759, F0770, F0773, F0842 | Keep residents' personal and medical records private and confidential. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide enough food/fluids to maintain a resident's health. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure medication error rates are not 5 percent or greater. / Provide timely, quality laboratory services/tests to meet the needs of residents. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
Why was MERCER HEALTHCARE CENTER fined 2 times?
| Date | Type | Amount |
|---|---|---|
| 2024-05-07 | Fine | $14,433 |
| 2024-05-07 | Fine | $13,627 |
How is MERCER HEALTHCARE CENTER staffed relative to the WV average?
| Measure | This facility | WV average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.56399 | 3.66055 |
| Total nursing staff turnover (%) | 44.5 | 44.1 |
| Average number of residents per day | 118.0 | 78.4 |
Who owns MERCER HEALTHCARE CENTER, and what chain is it in?
MERCER HEALTHCARE CENTER is registered with CMS as For profit - Corporation, operates under the legal business name SOUTHVIEW LEASING CO., LLC and belongs to the COMMUNICARE HEALTH chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | WV AMFM OP CO., LLC | since 04/14/2023 |
| INDIRECT OWNERSHIP INTEREST | C.R. STOLTZ FAMILY INVESTMENT COMPANY INC, I. ROSEDALE IRREVOCABLE TRUST, RRW, LLC | since 07/01/2022 |
| CORPORATE OFFICER | GROVES, DONNA, ROMEO, DOMINIC, STOLTZ, CHARLES, WILHEIM, RONALD | since 04/01/2023 |
| OPERATIONAL/MANAGERIAL CONTROL | SOUTHVIEW MGT CO., LLC, GROVES, DONNA, ROMEO, DOMINIC, SAVAL, MICHAEL, SHIRES, SHERRY | since 04/01/2023 |
| INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | ODENTHAL, RICHARD | since 10/21/2025 |
| ADP OF THE SNF | SOUTHVIEW MGT CO., LLC, SAVAL, MICHAEL, SHIRES, SHERRY | since 04/14/2023 |
Were you or a family member harmed at MERCER HEALTHCARE CENTER?