SHENANDOAH CENTER

CCN 515167 · 50 MULBERRY TREE STREET OPERATIONS LLC · For profit - Corporation · GENESIS HEALTHCARE chain · 78 certified beds · Jefferson · WV


SHENANDOAH CENTER is a 78-bed nursing home in CHARLES TOWN, West Virginia. CMS has certified it for Medicare and Medicaid since 1998-04-16. It averages 74.9 residents a day.

What harm was found in the violations cited at SHENANDOAH CENTER?

CMS lists 53 health-inspection deficiencies for SHENANDOAH CENTER since 2022-09-30, 31 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-03-11.

Survey dateTagDeficiencySeverity
2026-03-11F0689, F0812, F0835Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Administer the facility in a manner that enables it to use its resources effectively and efficiently.E
2026-03-11F0550, F0582, F0628, F0699, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Provide care or services that was trauma informed and/or culturally competent. / Provide and implement an infection prevention and control program.D
2025-11-06F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2024-07-26F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.K
2024-07-26F0600, F0760Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure that residents are free from significant medication errors.J
2024-07-26F0677Provide care and assistance to perform activities of daily living for any resident who is unable.G
2024-07-26F0880Provide and implement an infection prevention and control program.F
2024-07-26F0561, F0583, F0584, F0656, F0689, F0730, F0758, F0761, F0812, F0919Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Keep residents' personal and medical records private and confidential. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Observe each nurse aide's job performance and give regular training. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Make sure that a working call system is available in each resident's bathroom and bathing area.E
2024-07-26F0623, F0641, F0657, F0679, F0688, F0725, F0842Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Ensure each resident receives an accurate assessment. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide activities to meet all resident's needs. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2022-09-30F0725, F0727, F0885Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Report COVID19 data to residents and families.F
2022-09-30F0684, F0689, F0698, F0732, F0755, F0802, F0803, F0804, F0809, F0812, F0838, F0880Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Post nurse staffing information every day. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. / Provide and implement an infection prevention and control program.E
2022-09-30F0561, F0607, F0609, F0641, F0657, F0695, F0697Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure each resident receives an accurate assessment. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services.D

Why was SHENANDOAH CENTER fined 4 times?

DateTypeAmount
2024-07-26Fine$16,801
2024-07-26Fine$13,627
2024-07-26Fine$10,023
2024-07-26Fine$8,018

How is SHENANDOAH CENTER staffed relative to the WV average?

MeasureThis facilityWV average
Total nurse staffing hours per resident per day3.033333.66055
Total nursing staff turnover (%)41.944.1
Average number of residents per day74.978.4

Who owns SHENANDOAH CENTER, and what chain is it in?

SHENANDOAH CENTER is registered with CMS as For profit - Corporation, operates under the legal business name 50 MULBERRY TREE STREET OPERATIONS LLC and belongs to the GENESIS HEALTHCARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTGENESIS WV HOLDINGS LLCsince 04/01/2011
5% OR GREATER INDIRECT OWNERSHIP INTERESTFC-GEN OPERATIONS INVESTMENT LLC, GEN OPERATIONS I LLC, GEN OPERATIONS II LLC, GENESIS HEALTHCARE INC, GENESIS HEALTHCARE LLC, GENESIS HOLDINGS LLC, GENESIS OPERATIONS LLC, GHC HOLDINGS LLC, SUN HEALTHCARE GROUP INC, WHITMAN, ARNOLDsince 02/02/2015
CORPORATE OFFICERBERG, MICHAEL, BRIDGEFORD, LAURA, MENDELSON, AVIsince 06/01/2024
OPERATIONAL/MANAGERIAL CONTROLALBAUGH, MIRANDA, BURNER, EILISHsince 05/01/2020
ADP OF THE SNFALBAUGH, MIRANDA, BURNER, EILISHsince 05/11/2020

Were you or a family member harmed at SHENANDOAH CENTER?