CANTERBURY CENTER
CANTERBURY CENTER is a 62-bed nursing home in SHEPHERDSTOWN, West Virginia. CMS has certified it for Medicare and Medicaid since 2002-07-01. It averages 60.9 residents a day.
What harm was found in the violations cited at CANTERBURY CENTER?
CMS lists 71 health-inspection deficiencies for CANTERBURY CENTER since 2022-07-14, 46 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2025-03-18.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-03-18 | F0584, F0689, F0726, F0812, F0880 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2025-03-18 | F0557, F0561, F0577, F0583, F0585, F0607, F0609, F0610, F0641, F0677, F0684, F0695, F0732, F0756, F0806, F0809, F0814 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. / Keep residents' personal and medical records private and confidential. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure each resident receives an accurate assessment. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe and appropriate respiratory care for a resident when needed. / Post nurse staffing information every day. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Dispose of garbage and refuse properly. | D |
| 2024-04-03 | F0606, F0727, F0732, F0814 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Post nurse staffing information every day. / Dispose of garbage and refuse properly. | F |
| 2024-04-03 | F0561, F0656, F0684, F0689, F0757, F0809, F0880 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Provide and implement an infection prevention and control program. | E |
| 2024-04-03 | F0550, F0558, F0580, F0583, F0585, F0645, F0657, F0677, F0686, F0695, F0698, F0758 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Keep residents' personal and medical records private and confidential. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D |
| 2023-09-21 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2022-07-14 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K |
| 2022-07-14 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| 2022-07-14 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F |
| 2022-07-14 | F0656, F0677, F0684, F0688, F0692, F0698, F0726, F0867 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide enough food/fluids to maintain a resident's health. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E |
| 2022-07-14 | F0561, F0600, F0623, F0657, F0756, F0758, F0761, F0791, F0812, F0842, F0880, F0881, F0883 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide or obtain dental services for each resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use. / Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| 2022-07-14 | F0732 | Post nurse staffing information every day. | C |
How is CANTERBURY CENTER staffed relative to the WV average?
| Measure | This facility | WV average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.12242 | 3.66055 |
| Total nursing staff turnover (%) | 55.2 | 44.1 |
| Average number of residents per day | 60.9 | 78.4 |
Who owns CANTERBURY CENTER, and what chain is it in?
CANTERBURY CENTER is registered with CMS as For profit - Corporation, operates under the legal business name 80 MADDEX DRIVE OPERATIONS LLC and belongs to the GENESIS HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | GENESIS WV HOLDINGS LLC | since 04/01/2011 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | FC-GEN OPERATIONS INVESTMENT LLC, GEN OPERATIONS I LLC, GEN OPERATIONS II LLC, GENESIS HEALTHCARE INC, GENESIS HEALTHCARE LLC, GENESIS HOLDINGS LLC, GENESIS OPERATIONS LLC, GHC HOLDINGS LLC, SUN HEALTHCARE GROUP INC, WHITMAN, ARNOLD | since 02/02/2015 |
| CORPORATE OFFICER | BERG, MICHAEL, BRIDGEFORD, LAURA, MENDELSON, AVI | since 03/02/2015 |
| OPERATIONAL/MANAGERIAL CONTROL | SUTTON, MATTHEW | since 06/20/2024 |
| INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | MORRIS, DIANE | since 01/12/2026 |
| ADP OF THE SNF | GENESIS OPERATIONS LLC, WELLTOWER OP, LLC, ALBAUGH, MIRANDA, SUTTON, MATTHEW | since 06/01/2024 |