WHITE SULPHUR SPRINGS CENTER
WHITE SULPHUR SPRINGS CENTER is a 68-bed nursing home in WHITE SULPHUR SPRING, West Virginia. CMS has certified it for Medicare and Medicaid since 1989-06-09. It averages 65.4 residents a day.
What harm was found in the violations cited at WHITE SULPHUR SPRINGS CENTER?
CMS lists 45 health-inspection deficiencies for WHITE SULPHUR SPRINGS CENTER since 2023-03-08, 34 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2025-11-19.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-11-19 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| 2025-09-10 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | K |
| 2025-09-10 | F0584, F0628, F0803, F0812, F0880 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2025-09-10 | F0644, F0677, F0684 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2024-07-11 | F0600, F0684, F0689 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| 2024-07-11 | F0801, F0812, F0814 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Dispose of garbage and refuse properly. | F |
| 2024-07-11 | F0657, F0745, F0842, F0880, F0921 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| 2024-07-11 | F0551, F0552, F0656, F0692, F0693, F0732, F0740, F0742, F0744, F0757, F0758, F0865, F0867 | Give the resident's representative the ability to exercise the resident's rights. / Ensure that residents are fully informed and understand their health status, care and treatments. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide enough food/fluids to maintain a resident's health. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Post nurse staffing information every day. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Have a plan that describes the process for conducting QAPI and QAA activities. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D |
| 2023-03-08 | F0725, F0804, F0809, F0812, F0880, F0925 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| 2023-03-08 | F0641, F0644, F0686, F0690 | Ensure each resident receives an accurate assessment. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| 2023-03-08 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | B |
Why was WHITE SULPHUR SPRINGS CENTER fined 4 times?
| Date | Type | Amount |
|---|---|---|
| 2025-09-10 | Fine | $18,782 |
| 2024-07-11 | Fine | $16,801 |
| 2024-07-11 | Fine | $13,627 |
| 2024-07-11 | Fine | $10,023 |
How is WHITE SULPHUR SPRINGS CENTER staffed relative to the WV average?
| Measure | This facility | WV average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.09735 | 3.66055 |
| Total nursing staff turnover (%) | 23.4 | 44.1 |
| Average number of residents per day | 65.4 | 78.4 |
Who owns WHITE SULPHUR SPRINGS CENTER, and what chain is it in?
WHITE SULPHUR SPRINGS CENTER is registered with CMS as For profit - Corporation, operates under the legal business name ROUTE 92 OPERATIONS LLC and belongs to the GENESIS HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | GENESIS OPERATIONS V LLC | since 12/31/2011 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | FC-GEN OPERATIONS INVESTMENT LLC, GEN OPERATIONS I LLC, GEN OPERATIONS II LLC, GENESIS HEALTHCARE INC, GENESIS HEALTHCARE LLC, GENESIS HOLDINGS LLC, GHC HOLDINGS LLC, SUN HEALTHCARE GROUP INC, WHITMAN, ARNOLD | since 02/02/2015 |
| CORPORATE OFFICER | BERG, MICHAEL, BRIDGEFORD, LAURA, MENDELSON, AVI | since 03/02/2015 |
| OPERATIONAL/MANAGERIAL CONTROL | LARSON, ANTHONY | since 03/26/2024 |
| ADP OF THE SNF | LARSON, ANTHONY, ZAFAR, SAAD | since 03/26/2024 |
Were you or a family member harmed at WHITE SULPHUR SPRINGS CENTER?