CARE HAVEN CENTER
CARE HAVEN CENTER, in MARTINSBURG, West Virginia, holds 68 certified beds and has been certified for Medicare and Medicaid since 2002-06-01, averaging 66.8 residents a day.
Has CARE HAVEN CENTER been cited for violations?
CMS lists 28 health-inspection deficiencies for CARE HAVEN CENTER since 2023-03-01, 18 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is E; the most recent health inspection was 2026-01-21.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-01-21 | F0656, F0804, F0812, F0842 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| 2026-01-21 | F0684, F0808 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D |
| 2024-09-06 | F0809, F0812 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2024-09-06 | F0550, F0582, F0583, F0609, F0656, F0677, F0684, F0692, F0805, F0842 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Keep residents' personal and medical records private and confidential. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough food/fluids to maintain a resident's health. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2023-03-01 | F0656, F0697, F0842, F0880 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide safe, appropriate pain management for a resident who requires such services. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. | E |
| 2023-03-01 | F0550, F0552, F0583, F0585, F0684, F0791 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure that residents are fully informed and understand their health status, care and treatments. / Keep residents' personal and medical records private and confidential. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide or obtain dental services for each resident. | D |
How is CARE HAVEN CENTER staffed relative to the WV average?
| Measure | This facility | WV average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.07483 | 3.66055 |
| Total nursing staff turnover (%) | 42.9 | 44.1 |
| Average number of residents per day | 66.8 | 78.4 |
Who owns CARE HAVEN CENTER, and what chain is it in?
CARE HAVEN CENTER is registered with CMS as For profit - Corporation, operates under the legal business name 2720 CHARLES TOWN ROAD OPERATIONS LLC and belongs to the GENESIS HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | GENESIS WV HOLDINGS LLC | since 04/01/2011 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | FC GEN OPERATIONS INVESTMENT LLC, GEN OPERATIONS I LLC, GEN OPERATIONS II LLC, GENESIS HEALTHCARE INC, GENESIS HEALTHCARE LLC, GENESIS HOLDINGS LLC, GENESIS OPERATIONS LLC, GHC HOLDINGS LLC, SUN HEALTHCARE GROUP INC, WHITMAN, ARNOLD | since 02/02/2015 |
| CORPORATE OFFICER | BERG, MICHAEL, BRIDGEFORD, LAURA, MENDELSON, AVI | since 03/02/2015 |
| OPERATIONAL/MANAGERIAL CONTROL | ALBAUGH, MIRANDA, HEFFNER, MEGAN, MORRIS, DIANE | since 06/01/2024 |
| ADP OF THE SNF | ALBAUGH, MIRANDA, HEFFNER, MEGAN | since 02/27/2025 |