GLENHAVEN

Continuing care retirement community · Non profit - Corporation · HEALTH DIMENSIONS GROUP chain · 44 certified beds · CCN 525602 · GLENHAVEN, INC. · St. Croix · WI


GLENHAVEN is a 44-bed nursing home in GLENWOOD CITY, Wisconsin. CMS has certified it for Medicare and Medicaid since 1996-10-01. It averages 28.1 residents a day.

What harm was found in the violations cited at GLENHAVEN?

CMS lists 33 health-inspection deficiencies for GLENHAVEN, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-03-05.

Survey dateTagDeficiencySeverity
2026-03-05F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2026-03-05F0804, F0812Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2026-03-05F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2026-03-05F0578, F0609, F0610, F0628, F0636, F0677, F0684, F0690, F0761Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2025-08-25F0610, F0689Respond appropriately to all alleged violations. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-04-02F0609, F0610, F0689Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-12-11F0812, F0851, F0880Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. / Provide and implement an infection prevention and control program.F
2024-12-11F0656, F0686, F0689, F0690, F0745, F0849Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.D
2023-11-30F0801, F0812, F0851Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.F
2023-11-30F0657, F0692Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide enough food/fluids to maintain a resident's health.D
2023-11-30F0880Provide and implement an infection prevention and control program.C

How is GLENHAVEN staffed?

MeasureThis facilityWI average
Total nurse staffing hours per resident per day4.647134.21234
Total nursing staff turnover (%)53.846.9
Average number of residents per day28.154.8

Who owns GLENHAVEN, and what chain is it in?

GLENHAVEN is registered with CMS as Non profit - Corporation, operates under the legal business name GLENHAVEN, INC. and belongs to the HEALTH DIMENSIONS GROUP chain.

RoleOwnerAssociation date
5% OR GREATER MORTGAGE INTERESTGLENHAVEN, INC.since 01/01/1966
CORPORATE DIRECTORLARSON, KEVIN, MCCUTCHIN, JOHN, MOE, SAMANTHA, NELSON, LESLEY, RAMEY, PAUL, TUTTLE, CYNDYsince 04/24/2024
CORPORATE OFFICERMCCUTCHIN, JOHNsince 06/20/2011
OPERATIONAL/MANAGERIAL CONTROLGLENHAVEN, INC., FIELD, THOMAS, LARSON, KEVIN, MCCUTCHIN, JOHN, MOE, SAMANTHA, NELSON, LESLEY, RAMEY, PAUL, TUTTLE, CYNDYsince 01/01/1966
ADP OF THE SNFGLENHAVEN, INC., FIELD, THOMAS, LARSON, KEVIN, MOE, SAMANTHAsince 01/01/1966

Were you or a family member harmed at GLENHAVEN?