WILLOW RIDGE HEALTHCARE

For profit - Corporation · REAL PROPERTY HEALTH FACILITIES chain · 83 certified beds · CCN 525402 · WILLOW RIDGE HEALTHCARE FACILITIES, LLC · Polk · WI


WILLOW RIDGE HEALTHCARE is a 83-bed nursing home in AMERY, Wisconsin. CMS has certified it for Medicare and Medicaid since 1986-07-01. It averages 24.3 residents a day.

What harm was found in the violations cited at WILLOW RIDGE HEALTHCARE?

CMS lists 19 health-inspection deficiencies for WILLOW RIDGE HEALTHCARE since 2023-05-24, 18 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2025-07-30.

Survey dateTagDeficiencySeverity
2025-07-30F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2025-07-30F0607, F0656, F0684, F0686, F0689, F0695, F0880Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Provide and implement an infection prevention and control program.D
2025-06-24F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-05-30F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-05-30F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.E
2024-05-30F0607, F0636, F0880Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Provide and implement an infection prevention and control program.D
2024-01-24F0689, F0758Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D
2023-11-20F0580, F0684Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2023-05-24F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F

How is WILLOW RIDGE HEALTHCARE staffed?

MeasureThis facilityWI average
Total nurse staffing hours per resident per day4.256394.21234
Total nursing staff turnover (%)32.446.9
Average number of residents per day24.354.8

Who owns WILLOW RIDGE HEALTHCARE, and what chain is it in?

WILLOW RIDGE HEALTHCARE is registered with CMS as For profit - Corporation, operates under the legal business name WILLOW RIDGE HEALTHCARE FACILITIES, LLC and belongs to the REAL PROPERTY HEALTH FACILITIES chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTCHRISTINA JAYNE PENN MANAGEMENT TRUSTsince 11/01/2010
5% OR GREATER INDIRECT OWNERSHIP INTERESTPENN, CHRISTINAsince 06/01/2015
W-2 MANAGING EMPLOYEEDE COSTA, DENNISsince 05/09/2022
CORPORATE OFFICERHAWORTH, ALBERT, MARSH, DAWNsince 04/15/1994
OPERATIONAL/MANAGERIAL CONTROLREAL PROPERTY HEALTH FACILITIES CORP, HAWORTH, ALBERTsince 05/01/2021

Were you or a family member harmed at WILLOW RIDGE HEALTHCARE?