DOVE HEALTHCARE - ST CROIX FALLS

Polk · WI · For profit - Limited Liability company · DOVE HEALTHCARE chain · 50 certified beds · CCN 525532 · DIVINE REHABILITATION AND NURSING AT ST CROIX LLC


DOVE HEALTHCARE - ST CROIX FALLS operates 50 certified beds in ST CROIX FALLS, Wisconsin. Its Medicare and Medicaid certification dates to 1994-06-01. It averages 44.8 residents a day.

What harm was found in the violations cited at DOVE HEALTHCARE - ST CROIX FALLS?

CMS lists 50 health-inspection deficiencies for DOVE HEALTHCARE - ST CROIX FALLS since 2023-07-12, 37 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2025-09-18.

Survey dateTagDeficiencySeverity
2025-09-18F0812, F0880Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.F
2025-09-18F0552, F0578, F0585, F0609, F0689, F0881Ensure that residents are fully informed and understand their health status, care and treatments. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Implement a program that monitors antibiotic use.D
2025-08-13F0610Respond appropriately to all alleged violations.D
2025-02-19F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2025-02-19F0684, F0880Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide and implement an infection prevention and control program.D
2025-01-22F0580, F0677Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide care and assistance to perform activities of daily living for any resident who is unable.D
2025-01-02F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.J
2024-07-17F0812, F0880, F0882Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. / Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.F
2024-07-17F0883, F0887Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.E
2024-07-17F0580, F0689, F0694Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide for the safe, appropriate administration of IV fluids for a resident when needed.D
2024-07-17F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.B
2024-05-15F0812, F0839Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Employ staff that are licensed, certified, or registered in accordance with state laws.F
2024-05-15F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E
2024-05-15F0684, F0689Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-02-26F0609, F0610, F0755, F0804Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E
2024-02-26F0677, F0697Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide safe, appropriate pain management for a resident who requires such services.D
2023-11-06F0839Employ staff that are licensed, certified, or registered in accordance with state laws.F
2023-11-06F0659Provide care by qualified persons according to each resident's written plan of care.D
2023-07-12F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2023-07-12F0880Provide and implement an infection prevention and control program.E
2023-07-12F0607, F0645, F0656, F0657, F0677, F0689, F0729, F0755, F0758, F0759Develop and implement policies and procedures to prevent abuse, neglect, and theft. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater.D
2023-07-12F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.C

Why was DOVE HEALTHCARE - ST CROIX FALLS fined 2 times?

DateTypeAmount
2025-01-22Fine$44,485
2025-01-02Fine$17,649

Has DOVE HEALTHCARE - ST CROIX FALLS had payment denied by Medicare?

Payment denial startLength in days
2025-03-147

How is DOVE HEALTHCARE - ST CROIX FALLS staffed?

MeasureThis facilityWI average
Total nursing staff turnover (%)64.846.9
Average number of residents per day44.854.8

Who owns DOVE HEALTHCARE - ST CROIX FALLS, and what chain is it in?

DOVE HEALTHCARE - ST CROIX FALLS is registered with CMS as For profit - Limited Liability company, operates under the legal business name DIVINE REHABILITATION AND NURSING AT ST CROIX LLC and belongs to the DOVE HEALTHCARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTWISCONSIN 3 HOLDCO LLCsince 12/06/2018
5% OR GREATER INDIRECT OWNERSHIP INTERESTMARKOVITS, ISAAK, RICHLAND, ILANsince 02/15/2019
CORPORATE OFFICERMARKOVITS, ISAAKsince 02/15/2019
OPERATIONAL/MANAGERIAL CONTROLMARKOVITS, ISAAK, RICHLAND, ILANsince 02/15/2019

Were you or a family member harmed at DOVE HEALTHCARE - ST CROIX FALLS?