Mercy Health Services
Mercy Health Services is a 60-bed nursing home in MILWAUKEE, Wisconsin. CMS has certified it for Medicare and Medicaid since 1988-10-08. It averages 44.1 residents a day.
What harm was found in the violations cited at Mercy Health Services?
CMS lists 32 health-inspection deficiencies for Mercy Health Services since 2022-12-21, 21 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-03-02.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-03-02 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2025-12-03 | F0600, F0609 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2025-05-21 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E |
| 2025-05-21 | F0757, F0805 | Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D |
| 2024-09-19 | F0610 | Respond appropriately to all alleged violations. | E |
| 2024-09-19 | F0584, F0755 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2024-08-05 | F0609, F0610 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. | D |
| 2024-05-13 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2024-02-29 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| 2024-02-29 | F0578, F0604, F0609, F0610, F0755, F0758, F0759, F0880 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Provide and implement an infection prevention and control program. | D |
| 2022-12-21 | F0727, F0812, F0947 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F |
| 2022-12-21 | F0759 | Ensure medication error rates are not 5 percent or greater. | E |
| 2022-12-21 | F0554, F0645, F0656, F0695, F0698, F0700, F0880 | Allow residents to self-administer drugs if determined clinically appropriate. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Provide and implement an infection prevention and control program. | D |
Why was Mercy Health Services fined 2 times?
| Date | Type | Amount |
|---|---|---|
| 2024-05-13 | Fine | $14,050 |
| 2024-02-29 | Fine | $33,703 |
How is Mercy Health Services staffed relative to the WI average?
| Measure | This facility | WI average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.73132 | 4.21234 |
| Total nursing staff turnover (%) | 62.3 | 46.9 |
| Average number of residents per day | 44.1 | 54.8 |
Who owns Mercy Health Services, and what chain is it in?
Mercy Health Services is registered with CMS as For profit - Corporation, operates under the legal business name NSH MERCY LLC and belongs to the NORTH SHORE HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | NSHF OPERATIONS LLC | since 07/24/2017 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | MILLS, DAVID | since 06/29/2017 |
| 5% OR GREATER SECURITY INTEREST | CIBC BANK USA | since 12/31/2024 |
| CORPORATE DIRECTOR | BAUMANN, TROY, HOEHN, JEFFREY | since 06/29/2017 |
| OPERATIONAL/MANAGERIAL CONTROL | CIBC BANK USA, CLIFTONLARSONALLEN LLP, CONTINUUM THERAPY PARTNERS LLC, NORTH SHORE HEALTHCARE LLC, NSH REHAB LLC, WIPFLI LLP, BAUMANN, TROY, BELONGIA, CHRISTINA, CHOHAN, MUNIBA, GEE, DARREN, GREER, LAUREN, HOEHN, JEFFREY, PATZER, COLLEEN, PURTELL, BRIAN, RIVERA, EDWARD | since 01/01/2023 |
| ADP OF THE SNF | CLIFTONLARSONALLEN LLP, CONTINUUM THERAPY PARTNERS LLC, MERCY PROPERTY HOLDINGS, LLC, NORTH SHORE HEALTHCARE LLC, NSH REHAB LLC, NSHF WISCONSIN LLC, WIPFLI LLP, BAUMANN, TROY, BELONGIA, CHRISTINA, CHOHAN, MUNIBA, GEE, DARREN, GREER, LAUREN, HOEHN, JEFFREY, PATZER, COLLEEN, PURTELL, BRIAN, RIVERA, EDWARD | since 01/01/2023 |
Were you or a family member harmed at Mercy Health Services?