Complete Care at Hales Corners
Complete Care at Hales Corners is a 62-bed nursing home in Hales Corners, Wisconsin. CMS has certified it for Medicare and Medicaid since 1996-06-10. It averages 55.6 residents a day.
What harm was found in the violations cited at Complete Care at Hales Corners?
CMS lists 17 health-inspection deficiencies for Complete Care at Hales Corners since 2023-01-12, 13 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-02-19.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-02-19 | F0550, F0610 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Respond appropriately to all alleged violations. | D |
| 2025-12-05 | F0573, F0684, F0925 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D |
| 2025-06-18 | F0609, F0628, F0684, F0692, F0804, F0810 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough food/fluids to maintain a resident's health. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D |
| 2024-03-27 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| 2024-03-27 | F0610 | Respond appropriately to all alleged violations. | D |
| 2023-01-12 | F0803, F0886 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Perform COVID19 testing on residents and staff. | F |
| 2023-01-12 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2023-01-12 | F0888 | Ensure staff are vaccinated for COVID-19 | C |
Why was Complete Care at Hales Corners fined?
| Date | Type | Amount |
|---|---|---|
| 2024-03-27 | Fine | $17,934 |
How is Complete Care at Hales Corners staffed?
| Measure | This facility | WI average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.64217 | 4.21234 |
| Total nursing staff turnover (%) | 64.7 | 46.9 |
| Average number of residents per day | 55.6 | 54.8 |
Who owns Complete Care at Hales Corners, and what chain is it in?
Complete Care at Hales Corners is registered with CMS as For profit - Corporation, operates under the legal business name HALES CORNERS CARE AND REHAB CENTER LLC and belongs to the COMPLETE CARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | PC HALES CORNERS OPCO HOLDCO LLC | since 05/28/2025 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | PC HALES CORNERS TOPCO OPCO LLC, PEACE CAPITAL HOLDINGS II LLC, SMS 2021 TRUST | since 05/28/2025 |
| INDIRECT OWNERSHIP INTEREST | DES CAPITAL LLC, JRK INVESTMENTS LLC, KLUGMAN, JACOB, STEIN, SHALOM, STERNBUCH, DANIEL | since 05/28/2025 |
| MANAGING CONTROL - GOVERNING BODY | HELLMAN, YOSEF, STEIN, SHALOM | since 05/28/2025 |
| CORPORATE DIRECTOR | STEIN, SHALOM | since 05/28/2025 |
| OPERATIONAL/MANAGERIAL CONTROL | BIELINSKI, RENEE, CHANG, STEVE, HELLMAN, YOSEF, JACOBS, SARA, PONCE, MARIA, STERNBUCH, DANIEL | since 05/28/2025 |
| TRUSTEE OF THE SNF | STEIN, SHALOM | since 05/28/2025 |
| ADP OF THE SNF | DES CAPITAL LLC, HALES CORNERS PROPCO LLC, JRK INVESTMENTS LLC, PC HALES CORNERS PROPCO HOLDCO LLC, PC HALES CORNERS TOPCO PROPCO LLC, PEACE CAPITAL HOLDINGS II LLC, SMS 2021 TRUST, BIELINSKI, RENEE, CHANG, STEVE, JACOBS, SARA, KLUGMAN, JACOB, PONCE, MARIA, STERNBUCH, DANIEL, WEISSMAN, MALKA | since 05/28/2025 |
Were you or a family member harmed at Complete Care at Hales Corners?