Montello Care Center

CCN 525657 · WISCONSIN ILLINOIS SENIOR HOUSING INC · Non profit - Corporation · WISCONSIN ILLINOIS SENIOR HOUSING, INC. chain · 50 certified beds · Marquette · WI


Montello Care Center is a 50-bed nursing home in Montello, Wisconsin. CMS has certified it for Medicare and Medicaid since 2000-07-31. It averages 32.1 residents a day.

What harm was found in the violations cited at Montello Care Center?

CMS lists 68 health-inspection deficiencies for Montello Care Center since 2023-06-01, 60 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-06-08.

Survey dateTagDeficiencySeverity
2026-06-08F0755, F0760, F0808Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure that residents are free from significant medication errors. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.D
2026-05-11F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2026-05-11F0610Respond appropriately to all alleged violations.E
2026-05-11F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.D
2025-12-04F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2025-12-04F0628, F0908Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Keep all essential equipment working safely.E
2025-12-04F0558, F0582, F0605, F0607, F0610, F0645, F0677, F0688, F0755, F0757, F0811, F0880Reasonably accommodate the needs and preferences of each resident. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Respond appropriately to all alleged violations. / PASARR screening for Mental disorders or Intellectual Disabilities / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised. / Provide and implement an infection prevention and control program.D
2025-10-22F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.G
2025-10-22F0609, F0610Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.D
2025-08-01F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2025-06-12F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E
2025-06-12F0686, F0689, F0755, F0842, F0880Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program.D
2025-04-09F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2025-04-09F0609, F0610, F0657Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2024-10-18F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2024-10-18F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-07-31F0812, F0880Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.F
2024-07-31F0607, F0610, F0677, F0584Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Respond appropriately to all alleged violations. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2024-07-31F0585, F0609, F0623, F0625, F0645, F0656, F0690, F0692, F0757, F0758, F0761Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide enough food/fluids to maintain a resident's health. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2024-04-09F0880Provide and implement an infection prevention and control program.F
2024-04-09F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E
2024-04-09F0609, F0610, F0686Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Provide appropriate pressure ulcer care and prevent new ulcers from developing.D
2023-09-18F0880Provide and implement an infection prevention and control program.D
2023-06-01F0812, F0880, F0882Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. / Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.F
2023-06-01F0656, F0883, F0887Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.D
2023-06-01F0623, F0625Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.C

Why was Montello Care Center fined 2 times?

DateTypeAmount
2025-10-22Fine$10,358
2025-04-09Fine$132,276

How is Montello Care Center staffed?

MeasureThis facilityWI average
Total nursing staff turnover (%)64.046.9
Average number of residents per day32.154.8

Who owns Montello Care Center, and what chain is it in?

Montello Care Center is registered with CMS as Non profit - Corporation, operates under the legal business name WISCONSIN ILLINOIS SENIOR HOUSING INC and belongs to the WISCONSIN ILLINOIS SENIOR HOUSING, INC. chain.

RoleOwnerAssociation date
W-2 MANAGING EMPLOYEEBURKE, DANAsince 10/07/2019
CORPORATE DIRECTORDUPONT, LORI, GEHLER, MIRIAM, GERLACH, KERI, KERWIN, ANDREW, KUMAR, RAJEEV SHIVA, LACKE (CARRIG), KAREN, LYNN, NICHOLASsince 01/01/2016
CORPORATE OFFICERSHERMAN, STEPHANIEsince 05/11/2020
OPERATIONAL/MANAGERIAL CONTROLCARRIAGE HEALTHCARE COMPANIES INC, SIEBEL, ROBERTsince 01/01/2016

Were you or a family member harmed at Montello Care Center?