NORTH CENTRAL HEALTH CARE

CCN 525132 · HUMAN SERVICES BOARD SERVING NORTH CENTRAL HEALTH CARE FACILITY · Government - County · 159 certified beds · Marathon · WI


NORTH CENTRAL HEALTH CARE is a 159-bed nursing home in WAUSAU, Wisconsin. CMS has certified it for Medicare and Medicaid since 1967-01-01. It averages 128.3 residents a day.

What harm was found in the violations cited at NORTH CENTRAL HEALTH CARE?

CMS lists 20 health-inspection deficiencies for NORTH CENTRAL HEALTH CARE since 2023-05-17, 19 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-03-17.

Survey dateTagDeficiencySeverity
2026-03-17F0610Respond appropriately to all alleged violations.D
2025-08-21F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-08-21F0657, F0880Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide and implement an infection prevention and control program.F
2025-08-21F0628, F0812Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2025-08-21F0580, F0645, F0677, F0684, F0688, F0690, F0693, F0726Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / PASARR screening for Mental disorders or Intellectual Disabilities / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.D
2024-09-10F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2024-06-06F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-06-06F0880Provide and implement an infection prevention and control program.E
2024-06-06F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-03-19F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2023-05-17F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F

Why was NORTH CENTRAL HEALTH CARE fined 2 times?

DateTypeAmount
2025-08-21Fine$42,617
2024-09-10Fine$13,627

How is NORTH CENTRAL HEALTH CARE staffed?

MeasureThis facilityWI average
Total nurse staffing hours per resident per day4.290304.21234
Total nursing staff turnover (%)36.546.9
Average number of residents per day128.354.8

Who owns NORTH CENTRAL HEALTH CARE?

NORTH CENTRAL HEALTH CARE is registered with CMS as Government - County, operates under the legal business name HUMAN SERVICES BOARD SERVING NORTH CENTRAL HEALTH CARE FACILITY.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTHUMAN SERVICES BOARD SERVING NORTH CENTRAL HEALTH CARE FACILITYsince 04/01/1976
W-2 MANAGING EMPLOYEEHAKE, JASON, OLSEN, GARYsince 10/01/2023
CORPORATE DIRECTORHAKE, JASON, OLSEN, GARYsince 10/01/2023
CORPORATE OFFICEROLSEN, GARYsince 12/29/2022
OPERATIONAL/MANAGERIAL CONTROLOLSEN, GARYsince 12/29/2022

Were you or a family member harmed at NORTH CENTRAL HEALTH CARE?