Florence Health Services
Florence Health Services operates 73 certified beds in Florence, Wisconsin. Its Medicare and Medicaid certification dates to 1984-04-01. It averages 47.8 residents a day.
What harm was found in the violations cited at Florence Health Services?
CMS lists 46 health-inspection deficiencies for Florence Health Services, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-04-08.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-04-08 | F0801, F0812 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2026-04-08 | F0574, F0584, F0803, F0804, F0809, F0880 | The resident has the right to receive notices in a format and a language he or she understands. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Provide and implement an infection prevention and control program. | E |
| 2026-04-08 | F0551, F0609, F0610, F0657, F0686, F0689, F0690, F0695 | Give the resident's representative the ability to exercise the resident's rights. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. | D |
| 2026-04-08 | F0732 | Post nurse staffing information every day. | C |
| 2026-03-08 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| 2026-03-08 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2025-10-08 | F0600, F0609, F0610, F0656, F0755 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2025-06-25 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E |
| 2025-06-25 | F0609, F0610 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. | D |
| 2024-11-13 | F0812, F0880, F0881, F0882, F0887 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use. / Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | F |
| 2024-11-13 | F0609, F0610, F0623, F0625, F0803, F0804, F0883 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| 2024-08-15 | F0580, F0656, F0684 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2023-10-27 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2023-09-27 | F0656, F0657, F0684 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
Has Florence Health Services had payment denied by Medicare?
| Payment denial start | Length in days |
|---|---|
| 2023-11-23 | 26 |
How is Florence Health Services staffed relative to the WI average?
| Measure | This facility | WI average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.64517 | 4.21234 |
| Total nursing staff turnover (%) | 45.3 | 46.9 |
| Average number of residents per day | 47.8 | 54.8 |
Who owns Florence Health Services, and what chain is it in?
Florence Health Services is registered with CMS as For profit - Corporation, operates under the legal business name NSH FLORENCE LLC and belongs to the NORTH SHORE HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | NSHC WISCONSIN LLC | since 04/04/2017 |
| 5% OR GREATER MORTGAGE INTEREST | CIBC BANK USA | since 01/01/2025 |
| 5% OR GREATER SECURITY INTEREST | CIBC BANK USA | since 01/01/2025 |
| CORPORATE OFFICER | BAUMANN, TROY | since 04/04/2017 |
| OPERATIONAL/MANAGERIAL CONTROL | CIBC BANK USA, CLIFTONLARSONALLEN LLP, NORTH SHORE HEALTHCARE LLC, NSHC WISCONSIN LLC, UP REHAB SERVICES LLC, WIPFLI LLP, BAUMANN, TROY, BELONGIA, CHRISTINA, GEE, DARREN, GREER, LAUREN, HAYES, PAUL, HOEHN, JEFFREY, PATZER, COLLEEN, PURTELL, BRIAN, SCHWARTZ, BRANDY | since 02/01/2025 |
| ADP OF THE SNF | CLIFTONLARSONALLEN LLP, NORTH SHORE HEALTHCARE LLC, NSH 5778 CHAPIN STREET LLC, UP REHAB SERVICES LLC, WIPFLI LLP, BAUMANN, TROY, BELONGIA, CHRISTINA, GEE, DARREN, GREER, LAUREN, HAYES, PAUL, HOEHN, JEFFREY, PATZER, COLLEEN, PURTELL, BRIAN, SCHWARTZ, BRANDY | since 01/01/2025 |
Were you or a family member harmed at Florence Health Services?