Spokane Veterans Home
Spokane Veterans Home is a 100-bed nursing home in SPOKANE, Washington. CMS has certified it for Medicare and Medicaid since 2001-11-21. It averages 97.4 residents a day.
What harm was found in the violations cited at Spokane Veterans Home?
CMS lists 47 health-inspection deficiencies for Spokane Veterans Home since 2022-12-08, 31 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-02-20.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-02-20 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| 2025-03-25 | F0584, F0657, F0812 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2025-03-25 | F0561, F0578, F0656, F0689, F0690, F0760, F0804, F0842, F0880 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure that residents are free from significant medication errors. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. | D |
| 2024-10-22 | F0585, F0689 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2024-07-24 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| 2024-04-30 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2024-03-14 | F0550, F0661, F0684, F0692, F0760, F0761, F0802, F0812, F0880, F0919 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough food/fluids to maintain a resident's health. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. / Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| 2024-01-23 | F0557, F0760 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Ensure that residents are free from significant medication errors. | D |
| 2023-09-12 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D |
| 2023-08-10 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2022-12-08 | F0760 | Ensure that residents are free from significant medication errors. | G |
| 2022-12-08 | F0609, F0610, F0756, F0880 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Provide and implement an infection prevention and control program. | E |
| 2022-12-08 | F0584, F0600, F0623, F0689, F0690, F0695, F0700, F0726, F0730, F0740, F0758 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Observe each nurse aide's job performance and give regular training. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D |
How is Spokane Veterans Home staffed relative to the WA average?
| Measure | This facility | WA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.01747 | 4.36934 |
| Total nursing staff turnover (%) | 34.8 | 45.1 |
| Average number of residents per day | 97.4 | 76.0 |
Who owns Spokane Veterans Home?
Spokane Veterans Home is registered with CMS as Government - State, operates under the legal business name DEPARTMENT OF VETERANS AFFAIRS SPOKANE VETERANS HOME.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | WASHINGTON STATE DEPARTMENT OF VETE | since 11/21/2001 |
| MANAGING CONTROL - GOVERNING BODY | GILBERT, SOLOMON, MURRAY, DANIEL, PUENTE, DAVID, WESTHOFF, TERRANCE | since 02/01/2023 |
| OPERATIONAL/MANAGERIAL CONTROL | WASHINGTON STATE DEPARTMENT OF VETE, MICHAELS, MARK, MORAN, JULIE, PUENTE, DAVID, WESTHOFF, TERRANCE | since 02/01/2023 |
| ADP OF THE SNF | MICHAELS, MARK, MORAN, JULIE | since 08/14/2025 |
Were you or a family member harmed at Spokane Veterans Home?