HALLMARK MANOR

CCN 505313 · CONSOLIDATED RESOURCES HEALTH CARE FUND I LP · For profit - Corporation · LIFE CARE CENTERS OF AMERICA chain · 147 certified beds · King · WA


HALLMARK MANOR is a 147-bed nursing home in FEDERAL WAY, Washington. CMS has certified it for Medicare and Medicaid since 1987-05-28. It averages 108.1 residents a day.

What harm was found in the violations cited at HALLMARK MANOR?

CMS lists 60 health-inspection deficiencies for HALLMARK MANOR since 2022-11-08, 43 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-05-28.

Survey dateTagDeficiencySeverity
2026-05-28F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2025-05-13F0628, F0689Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2025-05-13F0582, F0584, F0637, F0641, F0644, F0656, F0657, F0658, F0677, F0684, F0692, F0700, F0756, F0757, F0761, F0804, F0880Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Assess the resident when there is a significant change in condition / Ensure each resident receives an accurate assessment. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough food/fluids to maintain a resident's health. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Provide and implement an infection prevention and control program.D
2024-08-19F0801, F0812Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-06-12F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2024-05-10F0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.E
2024-05-10F0610Respond appropriately to all alleged violations.D
2024-03-06F0623, F0625, F0759, F0761, F0806, F0812, F0880Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.E
2024-03-06F0550, F0637, F0641, F0645, F0657, F0658, F0688, F0689, F0695, F0698, F0744Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Assess the resident when there is a significant change in condition / Ensure each resident receives an accurate assessment. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.D
2022-11-08F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.F
2022-11-08F0578, F0645, F0677, F0688, F0725, F0729, F0755, F0758, F0880, F0881Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / PASARR screening for Mental disorders or Intellectual Disabilities / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use.E
2022-11-08F0697, F0698, F0759, F0761, F0883, F0888Provide safe, appropriate pain management for a resident who requires such services. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Ensure staff are vaccinated for COVID-19D

Why was HALLMARK MANOR fined?

DateTypeAmount
2024-06-12Fine$32,175

How is HALLMARK MANOR staffed relative to the WA average?

MeasureThis facilityWA average
Total nurse staffing hours per resident per day3.608204.36934
Total nursing staff turnover (%)29.445.1
Average number of residents per day108.176.0

Who owns HALLMARK MANOR, and what chain is it in?

HALLMARK MANOR is registered with CMS as For profit - Corporation, operates under the legal business name CONSOLIDATED RESOURCES HEALTH CARE FUND I LP and belongs to the LIFE CARE CENTERS OF AMERICA chain.

RoleOwnerAssociation date
INDIRECT OWNERSHIP INTERESTDEVELOPERS INVESTMENT COMPANY INCsince 08/23/1995
MANAGING CONTROL - GOVERNING BODYBUTNER, NANCY, CARLISLE, HEATHER, VELASCO-FORTUNE, ROSIEsince 01/28/2025
CORPORATE OFFICERCROSS, CINDY, FLETCHER, TODD, HENRY, TERRY, LAY, LISA, SWANKER, RICHARD, THURMOND, JOAN, ZIEGLER, JAMESsince 02/09/2018
OPERATIONAL/MANAGERIAL CONTROLCONSOLIDATED RESOURCES HEALTH CARE FUND I LP, HCF INC, LIFE CARE CENTERS OF AMERICA, INC., BUTNER, NANCY, CARLISLE, HEATHER, KIM, DENNIS, PRESTON, AUBREY, VELASCO-FORTUNE, ROSIEsince 01/28/2025
GENERAL PARTNERSHIP INTERESTCRHC LLCsince 01/01/2017
LIMITED PARTNERSHIP INTERESTDEVELOPERS INVESTMENT COMPANY INC, FUND I INVESTMENTS LIMITED PARTNERSHIP, HCF INCsince 08/23/1995
ADP OF THE SNFCONSOLIDATED RESOURCES HEALTH CARE FUND I LP, FUND I INVESTMENTS LIMITED PARTNERSHIP, LIFE CARE CENTERS OF AMERICA, INC., KIM, DENNIS, VELASCO-FORTUNE, ROSIEsince 03/24/2025

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