HERITAGE HALL BIG STONE GAP
HERITAGE HALL BIG STONE GAP is a 180-bed nursing home in BIG STONE GAP, Virginia. CMS has certified it for Medicare and Medicaid since 1983-02-10. It averages 165.5 residents a day.
What harm was found in the violations cited at HERITAGE HALL BIG STONE GAP?
CMS lists 41 health-inspection deficiencies for HERITAGE HALL BIG STONE GAP since 2019-06-27, 5 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2024-11-19.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2024-11-19 | F0600, F0684, F0760 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that residents are free from significant medication errors. | G |
| 2024-11-19 | F0880 | Provide and implement an infection prevention and control program. | D |
| 2023-08-15 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2023-02-01 | F0656, F0657, F0684, F0692, F0698 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough food/fluids to maintain a resident's health. / Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| 2021-05-12 | F0689, F0740 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | G |
| 2021-05-12 | F0607, F0842, F0886 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Perform COVID19 testing on residents and staff. | E |
| 2021-05-12 | F0578, F0580, F0609, F0646, F0692, F0728, F0755, F0761 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. / Provide enough food/fluids to maintain a resident's health. / Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2019-06-27 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F |
| 2019-06-27 | F0623, F0625 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E |
| 2019-06-27 | F0578, F0607, F0641, F0657, F0660, F0684, F0690, F0693, F0695, F0698, F0758, F0760, F0761, F0842, F0880 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Ensure each resident receives an accurate assessment. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Plan the resident's discharge to meet the resident's goals and needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. | D |
Why was HERITAGE HALL BIG STONE GAP fined?
| Date | Type | Amount |
|---|---|---|
| 2024-11-19 | Fine | $40,517 |
How is HERITAGE HALL BIG STONE GAP staffed relative to the VA average?
| Measure | This facility | VA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.10709 | 3.75779 |
| Total nursing staff turnover (%) | 26.6 | 48.1 |
| Average number of residents per day | 165.5 | 99.5 |
Who owns HERITAGE HALL BIG STONE GAP, and what chain is it in?
HERITAGE HALL BIG STONE GAP is registered with CMS as For profit - Corporation, operates under the legal business name BIG STONE GAP LIFE CARE LLC and belongs to the HERITAGE HALL chain.
| Role | Owner | Association date |
|---|---|---|
| CORPORATE DIRECTOR | EAST, THOMAS, HOPKINS, WILLIAM | since 07/23/2010 |
| CORPORATE OFFICER | DALTON, BRAD, DALTON, ROBERT, EAST, THOMAS, GALLANT, CASSANDRA | since 04/21/2014 |
| OPERATIONAL/MANAGERIAL CONTROL | DALTON, BRAD, DALTON, ROBERT | since 04/01/2024 |
| ADP OF THE SNF | DALTON, BRAD, DALTON, ROBERT, EAST, THOMAS, GALLANT, CASSANDRA, GILES, NORELLE, QUINN, DONALD | since 04/01/2024 |
Were you or a family member harmed at HERITAGE HALL BIG STONE GAP?