WESTWOOD CENTER

CCN 495200 · WESTWOOD MEDICAL PARK OPERATIONS LLC · For profit - Corporation · GENESIS HEALTHCARE chain · 60 certified beds · Tazewell · VA


WESTWOOD CENTER is a 60-bed nursing home in BLUEFIELD, Virginia. CMS has certified it for Medicare and Medicaid since 1989-09-07. It averages 52.3 residents a day.

What harm was found in the violations cited at WESTWOOD CENTER?

CMS lists 46 health-inspection deficiencies for WESTWOOD CENTER since 2021-05-20, 20 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2025-02-27.

Survey dateTagDeficiencySeverity
2025-02-27F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2024-08-21F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.J
2024-08-21F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2024-08-21F0814Dispose of garbage and refuse properly.F
2024-08-21F0623, F0625Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.E
2024-08-21F0578, F0641, F0645, F0656, F0657, F0677, F0686, F0695, F0755, F0757, F0758, F0760, F0812Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure each resident receives an accurate assessment. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure that residents are free from significant medication errors. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.D
2023-10-17F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.J
2023-03-20F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.K
2023-03-20F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2023-03-20F0770Provide timely, quality laboratory services/tests to meet the needs of residents.E
2023-03-20F0582, F0635, F0641, F0655, F0656, F0657, F0658, F0693, F0695, F0756, F0760, F0773, F0812, F0842, F0865, F0880Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Provide doctor's orders for the resident's immediate care at the time the resident was admitted. / Ensure each resident receives an accurate assessment. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure that residents are free from significant medication errors. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Have a plan that describes the process for conducting QAPI and QAA activities. / Provide and implement an infection prevention and control program.D
2021-05-20F0607, F0684Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.E
2021-05-20F0580, F0637, F0686, F0695, F0726Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Assess the resident when there is a significant change in condition / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.D

Why was WESTWOOD CENTER fined 3 times?

DateTypeAmount
2025-02-27Fine$12,698
2024-08-21Fine$133,517
2023-10-17Fine$13,397

How is WESTWOOD CENTER staffed?

MeasureThis facilityVA average
Total nurse staffing hours per resident per day3.795803.75779
Total nursing staff turnover (%)61.748.1
Average number of residents per day52.399.5

Who owns WESTWOOD CENTER, and what chain is it in?

WESTWOOD CENTER is registered with CMS as For profit - Corporation, operates under the legal business name WESTWOOD MEDICAL PARK OPERATIONS LLC and belongs to the GENESIS HEALTHCARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTGENESIS VA HOLDINGS LLCsince 04/01/2011
5% OR GREATER INDIRECT OWNERSHIP INTERESTFC-GEN OPERATIONS INVESTMENT LLC, GEN OPERATIONS I LLC, GEN OPERATIONS II LLC, GENESIS HEALTHCARE INC, GENESIS HEALTHCARE LLC, GENESIS HOLDINGS LLC, GENESIS OPERATIONS LLC, GHC HOLDINGS LLC, SUN HEALTHCARE GROUP INC, WHITMAN, ARNOLDsince 02/02/2015
CORPORATE OFFICERBERG, MICHAEL, BRIDGEFORD, LAURA, MENDELSON, AVIsince 03/02/2015
OPERATIONAL/MANAGERIAL CONTROLSANDERS, ANDREWsince 12/15/2023
ADP OF THE SNFGENESIS OPERATIONS LLC, SANDERS, ANDREW, TOMPKINS, PAULsince 01/30/2025

Were you or a family member harmed at WESTWOOD CENTER?