Woodstock Valley Health and Rehabilitation

Special Focus Facility candidate · CMS abuse icon · Shenandoah · VA · For profit - Corporation · AVARDIS HEALTH chain · 88 certified beds · CCN 495315 · 803 SOUTH MAIN STREET OPCO LLC


Woodstock Valley Health and Rehabilitation operates 88 certified beds in WOODSTOCK, Virginia. Its Medicare and Medicaid certification dates to 1997-02-17. It averages 70.3 residents a day.

What harm was found in the violations cited at Woodstock Valley Health and Rehabilitation?

CMS lists 115 health-inspection deficiencies for Woodstock Valley Health and Rehabilitation since 2021-10-26, 73 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2025-09-26.

Survey dateTagDeficiencySeverity
2025-09-26F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2025-09-26F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-09-26F0843, F0868Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyF
2025-09-26F0580, F0584, F0656, F0684, F0686, F0697, F0725, F0727, F0730, F0755, F0803, F0804, F0809, F0812, F0840Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe, appropriate pain management for a resident who requires such services. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Observe each nurse aide's job performance and give regular training. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.E
2025-09-26F0550, F0557, F0583, F0627, F0655, F0658, F0695, F0757, F0836, F0842, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Keep residents' personal and medical records private and confidential. / Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Ensure services provided by the nursing facility meet professional standards of quality. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program.D
2025-09-26F0732Post nurse staffing information every day.C
2024-05-23F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.K
2024-05-23F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2024-05-23F0580, F0607, F0609, F0610, F0656, F0657, F0684, F0727, F0759, F0812, F0940, F0944, F0947Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Ensure medication error rates are not 5 percent or greater. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Develop, implement, and/or maintain an effective training program for all new and existing staff members. / Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.E
2024-05-23F0558, F0600, F0602, F0605, F0622, F0655, F0658, F0676, F0677, F0679, F0695, F0700, F0710, F0725, F0730, F0745, F0758, F0770, F0842, F0880, F0941, F0942, F0946, F0949Reasonably accommodate the needs and preferences of each resident. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Protect each resident from the wrongful use of the resident's belongings or money. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs. / Provide safe and appropriate respiratory care for a resident when needed. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Observe each nurse aide's job performance and give regular training. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Provide timely, quality laboratory services/tests to meet the needs of residents. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. / Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. / Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. / Provide training in compliance and ethics. / Provide behavior health training consistent with the requirements and as determined by a facility assessment.D
2023-12-19F0686, F0690Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.E
2023-12-19F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2023-04-20F0600, F0676, F0690, F0755, F0921Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E
2023-04-20F0578, F0580, F0622, F0655, F0656, F0658, F0695, F0812, F0888Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide safe and appropriate respiratory care for a resident when needed. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Ensure staff are vaccinated for COVID-19D
2021-10-26F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.K
2021-10-26F0623, F0656, F0686, F0698, F0886, F0919Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Perform COVID19 testing on residents and staff. / Make sure that a working call system is available in each resident's bathroom and bathing area.E
2021-10-26F0550, F0558, F0580, F0584, F0622, F0655, F0657, F0658, F0677, F0684, F0690, F0695, F0697, F0725, F0730, F0755, F0760, F0770, F0842, F0947Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Observe each nurse aide's job performance and give regular training. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure that residents are free from significant medication errors. / Provide timely, quality laboratory services/tests to meet the needs of residents. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.D
2021-10-26F0732Post nurse staffing information every day.C

Why was Woodstock Valley Health and Rehabilitation fined 2 times?

DateTypeAmount
2025-09-26Fine$76,610
2024-05-29Fine$97,714

Has Woodstock Valley Health and Rehabilitation had payment denied by Medicare?

Payment denial startLength in days
2024-09-1154

How is Woodstock Valley Health and Rehabilitation staffed relative to the VA average?

MeasureThis facilityVA average
Total nurse staffing hours per resident per day2.982413.75779
Total nursing staff turnover (%)43.648.1
Average number of residents per day70.399.5

Who owns Woodstock Valley Health and Rehabilitation, and what chain is it in?

Woodstock Valley Health and Rehabilitation is registered with CMS as For profit - Corporation, operates under the legal business name 803 SOUTH MAIN STREET OPCO LLC and belongs to the AVARDIS HEALTH chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTWOODSTOCK PARENTCO LLCsince 05/01/2025
5% OR GREATER INDIRECT OWNERSHIP INTERESTSHENANDOAH HOLDCO LLC, VAOP HOLDCO LLCsince 05/01/2025
MANAGING CONTROL - GOVERNING BODYCLARK, ALYSSA, HOBACK, TIFFANYsince 05/01/2025
OPERATIONAL/MANAGERIAL CONTROLSNF MGR LLC, AFZAL, AHSAN, CLARK, ALYSSA, GREENWALT, JESSICA, HOBACK, TIFFANY, JONES, TEQUILLA, SNYDER, TROYsince 01/05/2026
ADP OF THE SNFSNF MGR LLC, AFZAL, AHSAN, CLARK, ALYSSA, GREENWALT, JESSICA, HOBACK, TIFFANY, JONES, TEQUILLA, SNYDER, TROYsince 01/05/2026

Were you or a family member harmed at Woodstock Valley Health and Rehabilitation?