STAR CITY REHABILITATION AND NURSING
STAR CITY REHABILITATION AND NURSING, in ROANOKE, Virginia, holds 116 certified beds and has been certified for Medicare and Medicaid since 2021-09-08, averaging 105.9 residents a day.
Has STAR CITY REHABILITATION AND NURSING been cited for violations?
CMS lists 31 health-inspection deficiencies for STAR CITY REHABILITATION AND NURSING, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is E; the most recent health inspection was 2025-02-18.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-02-18 | F0800, F0802, F0803, F0809, F0812, F0842, F0865 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Have a plan that describes the process for conducting QAPI and QAA activities. | E |
| 2025-02-18 | F0584, F0657, F0660, F0677, F0684, F0686, F0761, F0770 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Plan the resident's discharge to meet the resident's goals and needs. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide timely, quality laboratory services/tests to meet the needs of residents. | D |
| 2024-11-08 | F0803, F0804, F0812, F0925 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| 2024-11-08 | F0636, F0638, F0684 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Assure that each resident’s assessment is updated at least once every 3 months. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2024-02-14 | F0812, F0887 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E |
| 2024-02-14 | F0567, F0623, F0625, F0657, F0686, F0757, F0759 | Honor the resident's right to manage his or her financial affairs. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure medication error rates are not 5 percent or greater. | D |
How is STAR CITY REHABILITATION AND NURSING staffed relative to the VA average?
| Measure | This facility | VA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.71953 | 3.75779 |
| Total nursing staff turnover (%) | 68.3 | 48.1 |
| Average number of residents per day | 105.9 | 99.5 |
Who owns STAR CITY REHABILITATION AND NURSING, and what chain is it in?
STAR CITY REHABILITATION AND NURSING is registered with CMS as For profit - Corporation, operates under the legal business name ROANOKE REHAB AND HEALTHCARE CENTER LLC and belongs to the EASTERN HEALTHCARE GROUP chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | VA SNF OPERATIONS HOLDINGS LLC | since 12/01/2023 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | LYAM FAMILY TRUST | since 12/01/2023 |
| W-2 MANAGING EMPLOYEE | VANHOUSEN, SUSAN | since 12/01/2023 |
| CORPORATE OFFICER | SHAPIRO, AKIVA | since 12/01/2023 |
Were you or a family member harmed at STAR CITY REHABILITATION AND NURSING?