Pheasant Ridge Nursing and Rehabilitation

For profit - Corporation · AVARDIS HEALTH chain · 101 certified beds · CCN 495325 · 4355 PHEASANT RIDGE ROAD OPCO LLC · Roanoke City · VA


Pheasant Ridge Nursing and Rehabilitation is a 101-bed nursing home in ROANOKE, Virginia. CMS has certified it for Medicare and Medicaid since 1998-01-01. It averages 88.0 residents a day.

What harm was found in the violations cited at Pheasant Ridge Nursing and Rehabilitation?

CMS lists 32 health-inspection deficiencies for Pheasant Ridge Nursing and Rehabilitation since 2021-04-08, 27 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-05-07.

Survey dateTagDeficiencySeverity
2026-05-07F0658, F0692, F0697, F0776Ensure services provided by the nursing facility meet professional standards of quality. / Provide enough food/fluids to maintain a resident's health. / Provide safe, appropriate pain management for a resident who requires such services. / Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.G
2026-05-07F0684, F0773, F0842Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-11-21F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.J
2024-11-21F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.E
2024-11-21F0573, F0580, F0635, F0655, F0656, F0695, F0755, F0842Let each resident or the resident's legal representative access or purchase copies of all the resident's records. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide doctor's orders for the resident's immediate care at the time the resident was admitted. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-01-19F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-01-19F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.E
2024-01-19F0558, F0641, F0661, F0677, F0684, F0756, F0842Reasonably accommodate the needs and preferences of each resident. / Ensure each resident receives an accurate assessment. / Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-01-19F0732Post nurse staffing information every day.C
2022-08-03F0677, F0689, F0757, F0842Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2021-04-08F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D

How is Pheasant Ridge Nursing and Rehabilitation staffed relative to the VA average?

MeasureThis facilityVA average
Total nurse staffing hours per resident per day3.266523.75779
Total nursing staff turnover (%)53.848.1
Average number of residents per day88.099.5

Who owns Pheasant Ridge Nursing and Rehabilitation, and what chain is it in?

Pheasant Ridge Nursing and Rehabilitation is registered with CMS as For profit - Corporation, operates under the legal business name 4355 PHEASANT RIDGE ROAD OPCO LLC and belongs to the AVARDIS HEALTH chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTSW ROANOKE PARENTCO LLCsince 05/01/2025
5% OR GREATER INDIRECT OWNERSHIP INTERESTMILL MOUNTAIN HOLDCO LLC, VAOP HOLDCO LLCsince 05/01/2025
MANAGING CONTROL - GOVERNING BODYCLARK, ALYSSA, HOBACK, TIFFANYsince 05/01/2025
OPERATIONAL/MANAGERIAL CONTROLSNF MGR LLC, BRANDT, KAREN, CLARK, ALYSSA, FORREN, HOLLY, HOBACK, TIFFANY, JONES, TEQUILLA, TOMPKINS, PAULsince 05/01/2025
ADP OF THE SNFSNF MGR LLC, BRANDT, KAREN, CLARK, ALYSSA, FORREN, HOLLY, HOBACK, TIFFANY, JONES, TEQUILLA, TOMPKINS, PAULsince 04/17/2025

Were you or a family member harmed at Pheasant Ridge Nursing and Rehabilitation?