FOREST HILL HEALTH & REHABILITATION
FOREST HILL HEALTH & REHABILITATION is a 174-bed nursing home in RICHMOND, Virginia. CMS has certified it for Medicare and Medicaid since 1998-02-01. It averages 133.0 residents a day.
What harm was found in the violations cited at FOREST HILL HEALTH & REHABILITATION?
CMS lists 95 health-inspection deficiencies for FOREST HILL HEALTH & REHABILITATION since 2021-04-08, 53 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2025-02-05.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-02-05 | F0689, F0835 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Administer the facility in a manner that enables it to use its resources effectively and efficiently. | K |
| 2025-02-05 | F0584, F0925 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F |
| 2025-02-05 | F0558, F0602, F0657, F0688, F0791, F0947 | Reasonably accommodate the needs and preferences of each resident. / Protect each resident from the wrongful use of the resident's belongings or money. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide or obtain dental services for each resident. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E |
| 2025-02-05 | F0550, F0554, F0567, F0578, F0582, F0583, F0586, F0600, F0607, F0609, F0610, F0623, F0641, F0645, F0658, F0677, F0685, F0686, F0687, F0690, F0692, F0755, F0760, F0803, F0804, F0880, F0914 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Allow residents to self-administer drugs if determined clinically appropriate. / Honor the resident's right to manage his or her financial affairs. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Keep residents' personal and medical records private and confidential. / Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Ensure each resident receives an accurate assessment. / PASARR screening for Mental disorders or Intellectual Disabilities / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Assist a resident in gaining access to vision and hearing services. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate foot care. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide enough food/fluids to maintain a resident's health. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure that residents are free from significant medication errors. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Provide and implement an infection prevention and control program. / Provide bedrooms that don't allow residents to see each other when privacy is needed. | D |
| 2024-03-28 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E |
| 2024-03-28 | F0559, F0563, F0573, F0584, F0624, F0656, F0657, F0660, F0675, F0677, F0686, F0698, F0804, F0842, F0921 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. / Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. / Let each resident or the resident's legal representative access or purchase copies of all the resident's records. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Prepare residents for a safe transfer or discharge from the nursing home. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Plan the resident's discharge to meet the resident's goals and needs. / Honor each resident's preferences, choices, values and beliefs. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D |
| 2022-07-14 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| 2022-07-14 | F0835, F0850, F0880, F0882, F0885 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. / Hire a qualified full-time social worker in a facility with more than 120 beds. / Provide and implement an infection prevention and control program. / Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. / Report COVID19 data to residents and families. | F |
| 2022-07-14 | F0584, F0657, F0658, F0725, F0727, F0730, F0761, F0802, F0881, F0883, F0886, F0887, F0888, F0943 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Observe each nurse aide's job performance and give regular training. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Implement a program that monitors antibiotic use. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Perform COVID19 testing on residents and staff. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. / Ensure staff are vaccinated for COVID-19 / Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | E |
| 2022-07-14 | F0550, F0561, F0563, F0609, F0645, F0655, F0689, F0692, F0745, F0803, F0842, F0908, F0909, F0919 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / PASARR screening for Mental disorders or Intellectual Disabilities / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Keep all essential equipment working safely. / Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. / Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| 2021-04-08 | F0584, F0607, F0880 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Provide and implement an infection prevention and control program. | E |
| 2021-04-08 | F0602, F0727, F0755, F0791, F0921 | Protect each resident from the wrongful use of the resident's belongings or money. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Provide or obtain dental services for each resident. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D |
Why was FOREST HILL HEALTH & REHABILITATION fined?
| Date | Type | Amount |
|---|---|---|
| 2025-02-05 | Fine | $80,132 |
How is FOREST HILL HEALTH & REHABILITATION staffed relative to the VA average?
| Measure | This facility | VA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.04061 | 3.75779 |
| Total nursing staff turnover (%) | 69.6 | 48.1 |
| Average number of residents per day | 133.0 | 99.5 |
Who owns FOREST HILL HEALTH & REHABILITATION, and what chain is it in?
FOREST HILL HEALTH & REHABILITATION is registered with CMS as For profit - Limited Liability company, operates under the legal business name WESTOVER HILLS SNF OPERATIONS LLC and belongs to the HILL VALLEY HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | VA 6 SNF OPERATIONS HOLDINGS LLC | since 12/01/2022 |
| CORPORATE OFFICER | IDELS, SHIMON | since 12/01/2022 |
| OPERATIONAL/MANAGERIAL CONTROL | IDELS, SHIMON | since 12/01/2022 |
Were you or a family member harmed at FOREST HILL HEALTH & REHABILITATION?