SIGNATURE HEALTHCARE OF NORFOLK
SIGNATURE HEALTHCARE OF NORFOLK is a 169-bed nursing home in NORFOLK, Virginia. CMS has certified it for Medicare and Medicaid since 1970-01-27. It averages 150.8 residents a day.
What harm was found in the violations cited at SIGNATURE HEALTHCARE OF NORFOLK?
CMS lists 47 health-inspection deficiencies for SIGNATURE HEALTHCARE OF NORFOLK since 2018-07-13: the highest scope-and-severity letter on record is G; the most recent health inspection was 2023-07-21.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2023-07-21 | F0557, F0623, F0657, F0760 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure that residents are free from significant medication errors. | E |
| 2023-07-21 | F0580, F0584, F0660, F0677, F0690 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Plan the resident's discharge to meet the resident's goals and needs. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| 2019-10-24 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| 2019-10-24 | F0812, F0925 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F |
| 2019-10-24 | F0578, F0622, F0625, F0657, F0698, F0773, F0867, F0868, F0921 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterly / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| 2019-10-24 | F0567, F0584, F0600, F0655, F0656, F0658, F0660, F0661, F0689, F0692, F0695, F0755, F0760, F0842, F0880 | Honor the resident's right to manage his or her financial affairs. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Plan the resident's discharge to meet the resident's goals and needs. / Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure that residents are free from significant medication errors. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. | D |
| 2019-10-24 | F0732 | Post nurse staffing information every day. | C |
| 2019-10-24 | F0577, F0623, F0641 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Ensure each resident receives an accurate assessment. | B |
| 2018-07-13 | F0686, F0689 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2018-07-13 | F0625, F0761 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E |
| 2018-07-13 | F0582, F0641, F0657 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Ensure each resident receives an accurate assessment. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
How is SIGNATURE HEALTHCARE OF NORFOLK staffed relative to the VA average?
| Measure | This facility | VA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.41478 | 3.75779 |
| Total nursing staff turnover (%) | 45.4 | 48.1 |
| Average number of residents per day | 150.8 | 99.5 |
Who owns SIGNATURE HEALTHCARE OF NORFOLK, and what chain is it in?
SIGNATURE HEALTHCARE OF NORFOLK is registered with CMS as For profit - Corporation, operates under the legal business name LP NORFOLK LLC and belongs to the SIGNATURE HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | SHC LP HOLDINGS LLC | since 08/01/2014 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | JJLA LLC, LPSNF LLC, WHEATEN LLC, STEIER III, ELMER | since 08/01/2014 |
| W-2 MANAGING EMPLOYEE | DRAKE, CIE | since 12/24/2023 |
| CORPORATE OFFICER | HARRISON, JOHN | since 08/01/2014 |
Were you or a family member harmed at SIGNATURE HEALTHCARE OF NORFOLK?