Windsor Grove Health and Rehabilitation

CCN 495347 · 23352 COURTHOUSE HIGHWAY OPCO LLC · Isle Of Wight · VA · For profit - Corporation · AVARDIS HEALTH chain · 114 certified beds


Windsor Grove Health and Rehabilitation is a 114-bed nursing home in WINDSOR, Virginia, certified for Medicare and Medicaid since 2000-08-01, averaging 107.2 residents a day.

Has Windsor Grove Health and Rehabilitation been cited for violations?

CMS lists 62 health-inspection deficiencies for Windsor Grove Health and Rehabilitation since 2019-06-27, 25 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is F; the most recent health inspection was 2025-05-01.

Survey dateTagDeficiencySeverity
2025-05-01F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.F
2025-05-01F0730, F0760Observe each nurse aide's job performance and give regular training. / Ensure that residents are free from significant medication errors.E
2025-05-01F0558, F0580, F0609, F0610, F0656, F0657, F0658, F0677, F0678, F0684, F0685, F0687, F0689, F0692, F0761, F0880, F0925Reasonably accommodate the needs and preferences of each resident. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Assist a resident in gaining access to vision and hearing services. / Provide appropriate foot care. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.D
2024-11-14F0919, F0925Make sure that a working call system is available in each resident's bathroom and bathing area. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E
2024-11-14F0584, F0691, F0692Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. / Provide enough food/fluids to maintain a resident's health.D
2021-03-26F0550, F0567, F0574, F0602, F0622, F0623, F0625, F0641, F0689, F0690, F0758, F0761, F0773, F0775, F0881Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to manage his or her financial affairs. / The resident has the right to receive notices in a format and a language he or she understands. / Protect each resident from the wrongful use of the resident's belongings or money. / Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Ensure each resident receives an accurate assessment. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. / Keep complete, dated laboratory records in the resident's record. / Implement a program that monitors antibiotic use.D
2019-06-27F0561, F0610, F0622, F0625, F0658, F0684Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Respond appropriately to all alleged violations. / Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.E
2019-06-27F0580, F0582, F0583, F0584, F0600, F0607, F0609, F0641, F0656, F0657, F0692, F0727, F0755, F0760, F0761, F0880Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Keep residents' personal and medical records private and confidential. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide enough food/fluids to maintain a resident's health. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.D

How is Windsor Grove Health and Rehabilitation staffed relative to the VA average?

MeasureThis facilityVA average
Total nurse staffing hours per resident per day2.705083.75779
Total nursing staff turnover (%)56.348.1
Average number of residents per day107.299.5

Who owns Windsor Grove Health and Rehabilitation, and what chain is it in?

Windsor Grove Health and Rehabilitation is registered with CMS as For profit - Corporation, operates under the legal business name 23352 COURTHOUSE HIGHWAY OPCO LLC and belongs to the AVARDIS HEALTH chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTWINDSOR PARENTCO LLCsince 05/01/2025
5% OR GREATER INDIRECT OWNERSHIP INTERESTISLE OF WIGHT HOLDCO LLC, VAOP HOLDCO LLCsince 05/01/2025
MANAGING CONTROL - GOVERNING BODYHOBACK, TIFFANY, MORGAN, DANIELsince 05/01/2025
OPERATIONAL/MANAGERIAL CONTROLSNF MGR LLC, COLBURN, JEFFREY, HOBACK, TIFFANY, JONES, TEQUILLA, MORGAN, DANIEL, UPTEGROW, RACHELLE, WHITLEY, NAKIAsince 05/01/2025
ADP OF THE SNFSNF MGR LLC, COLBURN, JEFFREY, HOBACK, TIFFANY, JONES, TEQUILLA, MORGAN, DANIEL, UPTEGROW, RACHELLE, WHITLEY, NAKIAsince 03/06/1972

Were you or a family member harmed at Windsor Grove Health and Rehabilitation?