HENRICO HEALTH & REHABILITATION CENTER

Special Focus Facility · CCN 495193 · HENRICO CARE CENTER LLC · For profit - Limited Liability company · LIFEWORKS REHAB chain · 120 certified beds · Henrico · VA


HENRICO HEALTH & REHABILITATION CENTER is a 120-bed nursing home in HIGHLAND SPRINGS, Virginia. CMS has certified it for Medicare and Medicaid since 1989-07-06. It averages 104.1 residents a day.

What harm was found in the violations cited at HENRICO HEALTH & REHABILITATION CENTER?

CMS lists 76 health-inspection deficiencies for HENRICO HEALTH & REHABILITATION CENTER since 2021-09-10, 65 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is L; the most recent health inspection was 2026-01-15.

Survey dateTagDeficiencySeverity
2026-01-15F0908, F0921Keep all essential equipment working safely. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.F
2026-01-15F0803, F0804, F0812, F0814, F0849Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Dispose of garbage and refuse properly. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.E
2026-01-15F0550, F0584, F0689, F0695, F0756, F0761Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2025-07-22F0609, F0689Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-05-13F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-05-13F0609, F0658, F0689Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-02-24F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E
2025-02-24F0552, F0584, F0624, F0684Ensure that residents are fully informed and understand their health status, care and treatments. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Prepare residents for a safe transfer or discharge from the nursing home. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2024-09-06F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2024-09-06F0921, F0925Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E
2024-09-06F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2024-05-08F0657, F0689, F0757Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure each resident’s drug regimen must be free from unnecessary drugs.D
2023-12-07F0658, F0695Ensure services provided by the nursing facility meet professional standards of quality. / Provide safe and appropriate respiratory care for a resident when needed.D
2023-10-04F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.K
2023-10-04F0600, F0699, F0726, F0742, F0838Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide care or services that was trauma informed and/or culturally competent. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.G
2023-10-04F0803, F0804, F0887Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.F
2023-10-04F0584, F0689, F0692, F0809, F0883, F0925, F0949Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. / Provide behavior health training consistent with the requirements and as determined by a facility assessment.E
2023-10-04F0553, F0561, F0565, F0580, F0582, F0609, F0610, F0637, F0655, F0657, F0658, F0677, F0695, F0745, F0755, F0867Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to organize and participate in resident/family groups in the facility. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Assess the resident when there is a significant change in condition / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide safe and appropriate respiratory care for a resident when needed. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.D
2021-09-10F0880, F0886Provide and implement an infection prevention and control program. / Perform COVID19 testing on residents and staff.L
2021-09-10F0885Report COVID19 data to residents and families.F
2021-09-10F0812, F0887Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.E
2021-09-10F0568, F0576, F0602, F0623, F0625, F0658Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. / Ensure residents have reasonable access to and privacy in their use of communication methods. / Protect each resident from the wrongful use of the resident's belongings or money. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Ensure services provided by the nursing facility meet professional standards of quality.D

Why was HENRICO HEALTH & REHABILITATION CENTER fined 3 times?

DateTypeAmount
2025-02-24Fine$132,741
2024-09-06Fine$23,196
2023-10-04Fine$104,310

How is HENRICO HEALTH & REHABILITATION CENTER staffed?

MeasureThis facilityVA average
Total nurse staffing hours per resident per day3.858803.75779
Total nursing staff turnover (%)49.548.1
Average number of residents per day104.199.5

Who owns HENRICO HEALTH & REHABILITATION CENTER, and what chain is it in?

HENRICO HEALTH & REHABILITATION CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name HENRICO CARE CENTER LLC and belongs to the LIFEWORKS REHAB chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTHENRICO HOLDINGS 1 LLCsince 05/28/2021
5% OR GREATER INDIRECT OWNERSHIP INTERESTAK 2003 FAMILY TRUST, AL 2003 FAMILY TRUST, CENTRAL BAY LLC, CHARLES 1994 FAMILY GRANTOR TRUST, EDWARD 1998 FAMILY GRANTOR TRUST, GOLDEN 2017 FAMILY GRANTOR TRUST, GOLDEN 2017 LLC, MATT 2002 FAMILY GRANTOR TRUST, MATT 2002 LLC, NATHAN 5604 & FAMILY LLC, NATHAN 5604 FAMILY GRANTOR TRUST, NATHAN 5604 LLC, PIVOTAL CENTRAL LLC, SAS 1998 FAMILY TRUST, SAUL 2012 FAMILY GRANTOR TRUSTsince 05/28/2021
W-2 MANAGING EMPLOYEEWILSON, LAKESHIAsince 10/26/2023
CORPORATE DIRECTORWILSON, LAKESHIAsince 10/26/2023
OPERATIONAL/MANAGERIAL CONTROLRYBST CENTRAL MANAGER LLCsince 05/28/2021

Were you or a family member harmed at HENRICO HEALTH & REHABILITATION CENTER?