WATERVIEW HEALTH & REHAB CENTER

CCN 495308 · WATERVIEW SNF OPERATIONS LLC · For profit - Limited Liability company · 130 certified beds · Hampton City · VA


WATERVIEW HEALTH & REHAB CENTER is a 130-bed nursing home in HAMPTON, Virginia. CMS has certified it for Medicare and Medicaid since 1996-03-06. It averages 116.6 residents a day.

What harm was found in the violations cited at WATERVIEW HEALTH & REHAB CENTER?

CMS lists 54 health-inspection deficiencies for WATERVIEW HEALTH & REHAB CENTER since 2019-03-22, 29 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2023-08-25.

Survey dateTagDeficiencySeverity
2023-08-25F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2023-08-25F0565, F0576, F0602, F0657, F0677, F0757, F0804, F0806, F0809, F0881Honor the resident's right to organize and participate in resident/family groups in the facility. / Ensure residents have reasonable access to and privacy in their use of communication methods. / Protect each resident from the wrongful use of the resident's belongings or money. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Implement a program that monitors antibiotic use.E
2023-08-25F0552, F0561, F0578, F0584, F0641, F0644, F0645, F0658, F0689, F0698, F0730, F0742, F0760, F0807, F0880, F0883, F0908, F0919Ensure that residents are fully informed and understand their health status, care and treatments. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure each resident receives an accurate assessment. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / PASARR screening for Mental disorders or Intellectual Disabilities / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Observe each nurse aide's job performance and give regular training. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. / Ensure that residents are free from significant medication errors. / Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. / Provide and implement an infection prevention and control program. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Keep all essential equipment working safely. / Make sure that a working call system is available in each resident's bathroom and bathing area.D
2021-09-02F0677, F0679, F0842Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2021-09-02F0567, F0622, F0645, F0657, F0658, F0695, F0698, F0726, F0755, F0760Honor the resident's right to manage his or her financial affairs. / Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure that residents are free from significant medication errors.D
2019-03-22F0567Honor the resident's right to manage his or her financial affairs.E
2019-03-22F0607, F0609, F0622, F0625, F0641, F0657, F0687, F0814, F0880Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Ensure each resident receives an accurate assessment. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate foot care. / Dispose of garbage and refuse properly. / Provide and implement an infection prevention and control program.D
2019-03-22F0575, F0577Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. / Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.C

Why was WATERVIEW HEALTH & REHAB CENTER fined?

DateTypeAmount
2023-08-25Fine$14,888

How is WATERVIEW HEALTH & REHAB CENTER staffed relative to the VA average?

MeasureThis facilityVA average
Total nurse staffing hours per resident per day3.479013.75779
Total nursing staff turnover (%)70.548.1
Average number of residents per day116.699.5

Who owns WATERVIEW HEALTH & REHAB CENTER?

WATERVIEW HEALTH & REHAB CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name WATERVIEW SNF OPERATIONS LLC.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTVA 3 OPCO HOLDCO LLCsince 03/01/2023
5% OR GREATER INDIRECT OWNERSHIP INTERESTBSD EOM IRREVOCABLE TRUST, HLHK IRREVOCABLE TRUST, SOUTH EAST VIRGINIA HOLD CO LLC, VOGUE NHC LLCsince 03/01/2023
W-2 MANAGING EMPLOYEEJONES, GARRETTsince 03/01/2023
CORPORATE OFFICERHARTSTEIN, JAKEsince 03/01/2023

Were you or a family member harmed at WATERVIEW HEALTH & REHAB CENTER?