Marcella Post Acute
Marcella Post Acute is a 180-bed nursing home in HAMPTON, Virginia. CMS has certified it for Medicare and Medicaid since 1996-03-01. It averages 158.2 residents a day.
What harm was found in the violations cited at Marcella Post Acute?
CMS lists 53 health-inspection deficiencies for Marcella Post Acute since 2017-05-18, 19 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-05-20.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-05-20 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G |
| 2026-05-20 | F0908, F0925 | Keep all essential equipment working safely. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F |
| 2026-05-20 | F0684, F0725, F0755, F0802, F0809, F0812 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2026-05-20 | F0550, F0584, F0610, F0628, F0677, F0883 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Respond appropriately to all alleged violations. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| 2024-05-30 | F0791 | Provide or obtain dental services for each resident. | E |
| 2024-05-30 | F0584, F0690, F0840 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. | D |
| 2021-10-28 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F |
| 2021-10-28 | F0584, F0758 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E |
| 2021-10-28 | F0550, F0677, F0688, F0692, F0697, F0700, F0744, F0761 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide enough food/fluids to maintain a resident's health. / Provide safe, appropriate pain management for a resident who requires such services. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2018-12-06 | F0622, F0623, F0625, F0760, F0925 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Ensure that residents are free from significant medication errors. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| 2018-12-06 | F0641, F0677, F0687, F0761 | Ensure each resident receives an accurate assessment. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate foot care. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2017-05-18 | F0252, F0253, F0460 | Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. / Provide housekeeping and maintenance services. / Provide bedrooms that don't allow residents to see each other when privacy is needed. | E |
| 2017-05-18 | F0164, F0166, F0246, F0278, F0309, F0315, F0328, F0441, F0505, F0507, F0514 | Keep residents' personal and medical records private and confidential. / Try to resolve each resident's complaints quickly. / Reasonably accommodate the needs and preferences of each resident. / Ensure each resident receives an accurate assessment by a qualified health professional. / Provide necessary care and services to maintain or improve the highest well being of each resident . / Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. / Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. / Have a program that investigates, controls and keeps infection from spreading. / Quickly tell the resident's doctor the results of laboratory tests. / Keep complete, dated laboratory records in the resident's file. / Keep accurate, complete and organized clinical records on each resident that meet professional standards. | D |
How is Marcella Post Acute staffed relative to the VA average?
| Measure | This facility | VA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.06538 | 3.75779 |
| Total nursing staff turnover (%) | 60.2 | 48.1 |
| Average number of residents per day | 158.2 | 99.5 |
Who owns Marcella Post Acute?
Marcella Post Acute is registered with CMS as For profit - Corporation.